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Pricing Implementation Manager

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

    The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.

    The role of the Global Merchant & Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.   

    This role is part of the Pricing Infrastructure & Process Oversight team, specifically within the Technical Strategy team which drives pricing agility through platform management while ensuring integrity in executing merchant and partner pricing.

    Key Responsibilities

    The Project Manager supports:

    • The implementation and management of our pricing activities.
    • Manage strategic initiatives by partnering with the Regional Pricing, Product and Technologies teams to deliver new capabilities and constructs
    • Collaborate with Regional Pricing teams, Client Management and Operations to implement merchant and partner pricing changes according to contractual terms
    • Identify both process and system/tool improvement opportunities to drive greater efficiency
    • Execute process controls to maintain pricing integrity and audit compliance

    Required Qualifications:

    • 3+ Years’ experience in pricing or business-related discipline
    • Demonstrated ability to work collaboratively and effectively in a fast-paced, high-pressure environment
    • Excellent problem-solving skills
    • Superior written and oral communication and presentation skills
    • Strong organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously
    • Database management skills such as SQL, Access, Excel
    • Bachelor’s degree required

    Salary Range: $90,000.00 to $170,000.00 annually + bonus + benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

    • Competitive base salaries 
    • Bonus incentives 
    • 6% Company Match on retirement savings plan 
    • Free financial coaching and financial well-being support 
    • Comprehensive medical, dental, vision, life insurance, and disability benefits 
    • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
    • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
    • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
    • Free and confidential counseling support through our Healthy Minds program 
    • Career development and training opportunities

    For a full list of Team Amex benefits, visit our Colleague Benefits Site.

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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    Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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    Average salary estimate

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    $90000K
    $170000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Pricing Implementation Manager, American Express

    Are you ready to take your career to the next level? Join American Express as a Pricing Implementation Manager in sunny Phoenix, Arizona, where you’ll be at the forefront of creating impactful pricing strategies that drive revenue. At Amex, we believe in the power of backing our colleagues and customers, providing an environment that fosters learning, growth, and meaningful contributions. As part of the Global Merchant & Network Services team, you will collaborate with various departments to implement and manage pricing changes effectively while ensuring compliance and maintaining integrity. Your expertise in pricing, business management, and problem-solving will shine as you manage key initiatives and identify opportunities for process efficiency. With strong organizational skills and the ability to thrive in a fast-paced environment, you'll be a vital part of our mission to support merchants and partners worldwide. Not only will you be recognized for your leadership and contributions, but you’ll also enjoy a range of benefits including competitive salaries, bonus opportunities, comprehensive insurance, and a flexible working model tailored to your needs. Join us, and let’s lead the way together in delivering the world’s best customer experience, driving financial performance, and achieving success as a team.

    Frequently Asked Questions (FAQs) for Pricing Implementation Manager Role at American Express
    What are the key responsibilities of a Pricing Implementation Manager at American Express?

    As a Pricing Implementation Manager at American Express, you'll oversee the implementation and management of pricing activities while collaborating with regional pricing teams, product management, and operational departments. Your primary focus will be on executing pricing changes according to contractual obligations, identifying opportunities for process improvement, and ensuring compliance with pricing integrity and audit controls.

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    What qualifications do I need to become a Pricing Implementation Manager at American Express?

    To be considered for the Pricing Implementation Manager role at American Express, you need a minimum of 3 years of experience in a pricing or business-related discipline. A bachelor’s degree is required, alongside strong problem-solving, organizational, and communication skills. Familiarity with database management tools like SQL, Access, and Excel will significantly enhance your candidacy.

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    How does American Express support its Pricing Implementation Managers in their career development?

    American Express is committed to your professional growth. As a Pricing Implementation Manager, you'll have access to comprehensive career development and training opportunities, alongside mentoring programs and resources designed to help you turn your unique career journey into reality, aligning with your personal and professional goals.

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    What is the salary range for a Pricing Implementation Manager at American Express?

    The anticipated salary range for a Pricing Implementation Manager at American Express is between $90,000 and $170,000 annually, depending on factors such as location and experience. Additionally, you'll benefit from bonus incentives and a range of comprehensive benefits that support your well-being.

    Join Rise to see the full answer
    What is the work environment like for a Pricing Implementation Manager at American Express?

    At American Express, you'll be part of a supportive and collaborative environment as a Pricing Implementation Manager. The company offers a flexible working model, including hybrid options, allowing you to balance your work and personal life while contributing to a diverse and inclusive company culture.

    Join Rise to see the full answer
    Common Interview Questions for Pricing Implementation Manager
    Can you describe your experience with pricing strategies and how it aligns with the role of Pricing Implementation Manager?

    In answering this question, highlight specific projects where you implemented or optimized pricing strategies. Discuss the methods you used to analyze market data and customer needs, ensuring you emphasize how this experience directly relates to the responsibilities of a Pricing Implementation Manager.

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    How do you approach collaboration with multiple stakeholders in pricing projects?

    Illustrate your collaborative skills by describing instances where you successfully partnered with different teams, such as product management and operations. Mention how you communicate effectively, resolve conflicts, and ensure everyone is aligned towards common goals, essential for a Pricing Implementation Manager.

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    What tools and software do you use for pricing analysis and management?

    Discuss your proficiency with tools like SQL, Access, and Excel, as well as any specialized pricing software you’ve used. Highlight how these tools facilitate your analysis and management processes, showcasing your technical acumen as it pertains to the Pricing Implementation Manager position.

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    Can you provide an example of a challenging pricing issue you faced and how you resolved it?

    Provide a specific example demonstrating your problem-solving skills. Outline the issue, the steps you took to analyze it, and the outcome. Emphasize the methodologies used to ensure compliance and maintain pricing integrity, which are vital for the Pricing Implementation Manager.

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    How do you ensure compliance and integrity in pricing processes?

    Explain your approach to establishing process controls and audit compliance, detailing the measures you take to ensure pricing integrity. Include examples of successful audits or process improvements you’ve implemented in past roles, reinforcing your capabilities for the Pricing Implementation Manager role.

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    What strategies do you use to identify process improvements in pricing?

    Describe a systematic approach to evaluating current processes, such as gathering team feedback, analyzing performance metrics, and conducting root cause analysis. Emphasize your data-driven mindset and commitment to continuous improvement aligned with the role of Pricing Implementation Manager.

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    How do you manage deadlines and prioritize tasks on multiple projects?

    Discuss your organizational skills and tools you use to manage tasks effectively. Share a time when you met critical deadlines while juggling multiple projects, illustrating how these skills align with the fast-paced and dynamic environment faced by a Pricing Implementation Manager.

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    What role does data analysis play in your pricing decisions?

    Highlight the importance of data analysis by sharing how you've used data to inform pricing decisions. Talk about specific metrics or data sources you rely on, demonstrating a strong analytical framework crucial to the Pricing Implementation Manager role.

    Join Rise to see the full answer
    How do you handle conflicts or disagreements within a pricing team?

    Explain your conflict resolution strategies, emphasizing open communication and active listening. Provide an example where you successfully navigated conflicts in a team setting, which is important for maintaining harmony as a Pricing Implementation Manager.

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    What are your long-term goals as a Pricing Implementation Manager?

    Share your aspirations for growth and how they align with American Express’s objectives. Discuss your desire to drive innovative pricing strategies, enhance business performance, and contribute to a team-oriented culture, showcasing your commitment to the organization.

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    American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

    2285 jobs
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    BADGES
    Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
    CULTURE VALUES
    Inclusive & Diverse
    Empathetic
    Collaboration over Competition
    Growth & Learning
    Transparent & Candid
    BENEFITS & PERKS
    Medical Insurance
    Dental Insurance
    Mental Health Resources
    Life insurance
    Disability Insurance
    Child Care stipend
    Employee Resource Groups
    Learning & Development
    FUNDING
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    EMPLOYMENT TYPE
    Full-time, hybrid
    DATE POSTED
    April 5, 2025

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