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Software Engineer - Global Loyalty and Benefits - job 1 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.”

Key Responsibilities:

Global Loyalty & Benefits is in the middle of an exciting transformation journey, and we need talented engineers who are willing to learn, collaborate, innovate, and adapt to emerging trends and customer demands.  Our Loyalty platforms enable many of Amex’s most critical customer differentiators including the flagship Membership Rewards program, and we are constantly seeking new ways to offer value to our customers and drive growth for the company.

We are looking for an innovative, experienced, and talented senior software engineer to join our API domain team. You will work closely with our product and development teams to develop new system capabilities at scale and optimize existing capabilities.

As part of the API team, you will be responsible for building and maintaining highly available and high-performance rest APIs. You will also be responsible for the core components that make up our modern microservice platform, driving performance and resiliency, as we scale to take over our classic applications. 

 Minimum Qualifications:

  • 4 - 8 years of experience in a Java 8 or later, Spring boot, Hibernate, SOAP Web services, Apache Camel
  • Experience in application design, software development, and testing, in an Agile environment.
  • Experience with relational and NoSQL databases
  • Experience designing and developing REST APIs for high volume clients.
  • Experience with continuous integration tools & container orchestration technologies (e.g. Docker and Kubernetes)
  • Experience with version control systems like Git
  • Experience working with asynchronous messaging systems like Kafka
  • Experience with Atlassian software development and collaboration tools (JIRA, Confluence, etc.), a plus.
  • Position requires a Bachelor’s degree in Computer Science, Engineering, or a related field

Preferred Additional:

  • Experience working on In-Memory computing technologies, GoLang
  • Knowledge of financial industry
  • Experience with open-source frameworks is a plus – especially maintaining or contributing to open-source projects!
  • Ability to effectively communicate with internal and external business partners.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
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$85000K
$150000K

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What You Should Know About Software Engineer - Global Loyalty and Benefits, American Express

Join Team Amex as a Software Engineer in our Global Loyalty and Benefits division right here in sunny Phoenix, Arizona! At American Express, we truly believe that with the right backing, our team can achieve incredible things. You'll be given the opportunity to design, code, and ship groundbreaking software, which plays a vital role in enhancing our customers’ digital experiences. Collaborating with fellow talented engineers in a supportive and inclusive culture, your ideas and input will genuinely matter. You'll work on projects that involve the highly regarded Membership Rewards program and other loyalty initiatives, pushing the envelope on how we deliver value to our customers. You'll have the chance to work with the latest technologies and have dedicated time for professional growth to keep your skills sharp. It's not just about the tech though; we prioritize creating a workplace where everyone feels they belong, recognized for their contributions. If you're ready to innovate, adapt, and push boundaries in a fast-paced environment, your journey with American Express could be the perfect fit. Sign on and help us redefine what's possible while reaping the benefits that come with being part of a global and diverse community! Get ready to create your own rewarding career story with Team Amex!

Frequently Asked Questions (FAQs) for Software Engineer - Global Loyalty and Benefits Role at American Express
What are the key responsibilities of a Software Engineer at American Express?

As a Software Engineer at American Express, you will be a pivotal part of our Global Loyalty and Benefits section. Your main responsibilities will encompass building and maintaining robust REST APIs, enhancing system capabilities, and optimizing performance within our microservice architecture. You’ll collaborate closely with product and development teams to innovate and adapt to emerging customer demands.

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What qualifications are required for the Software Engineer position at American Express?

American Express seeks candidates with a Bachelor’s degree in Computer Science, Engineering, or a related field, along with 4-8 years of experience in Java 8 or later, Spring Boot, Hibernate, and REST API development. Familiarity with container orchestration tools like Docker and Kubernetes, alongside experience in Agile methodologies, is also desired to effectively contribute to our projects.

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What is the team culture like for Software Engineers at American Express?

At American Express, the culture for Software Engineers is one of collaboration, support, and inclusivity. You'll be part of a diverse team where your voice is valued. We promote an open environment that encourages innovation, learning, and the very best practices in technology, allowing each team member to thrive personally and professionally.

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What development tools and technologies do Software Engineers use at American Express?

Software Engineers at American Express work with a broad range of cutting-edge tools and technologies, including Java, Spring Boot, Hibernate, and various cloud services. Experience with relational and NoSQL databases, as well as tools like Kubernetes and Docker, is essential, making it an excellent opportunity for those passionate about modern software development.

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What opportunities for career growth exist for Software Engineers at American Express?

At American Express, we are deeply committed to your professional development. Software Engineers have access to numerous career growth opportunities, including dedicated time for upskilling, participation in training programs, and chances to contribute to open-source projects. We believe that investing in our colleagues' growth directly impacts the company’s success.

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Common Interview Questions for Software Engineer - Global Loyalty and Benefits
Can you explain your experience with Java 8 or later and how it's relevant to the Software Engineer role at American Express?

In your answer, detail your hands-on experience with Java 8 or later, focusing on specific features such as lambdas and the stream API. Highlight projects where these features have improved your coding efficiency or application performance. Tailor your response to show an understanding of how these skills benefit the initiatives at American Express.

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What strategies do you use for designing and developing RESTful APIs?

Describe your approach to RESTful API design, considering principles like REST constraints and best practices. Discuss your experience with tools and frameworks for API development and any testing strategies you implement to ensure high performance. Be sure to connect your strategies to how they align with the requirements at American Express.

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How do you ensure the performance and resiliency of the applications you develop?

Address your experience in developing scalable applications, emphasizing techniques like load testing, monitoring, and utilizing microservice architecture. Share specific examples of how you've tackled performance issues in previous projects, showcasing your ability to maintain high service availability, particularly relevant to American Express's goals.

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What role does collaboration play in your development process?

Emphasize the importance of teamwork in software development and provide examples of how you've collaborated with product managers, designers, and fellow developers. Highlight any tools or methodologies you’ve employed to enhance team communication, making the case for how collaboration is crucial in a diverse environment like American Express.

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Can you share an experience where you faced a significant challenge in a project and how you overcame it?

Use this opportunity to exemplify your problem-solving skills. Select a specific project challenge related to software engineering, describe the context, the steps you took to resolve the issues, and the eventual outcome. This shows your resilience and commitment to delivering results—qualities valued at American Express.

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What is your experience with Agile methodologies?

Explain your background with Agile practices, particularly how you’ve participated in sprints, ceremonies, and backlog grooming. Relate your experiences to the collaborative mindset at American Express, citing specific examples of how Agile processes have improved your team's efficiency and product delivery.

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How do you stay current with emerging technologies in your field?

Highlight your habit of continuous learning through online courses, reading, or participating in tech communities. Mention any specific technologies relevant to the Software Engineer role at American Express, showcasing your commitment to staying on the cutting edge of developments that can enhance your contributions to the team.

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Describe your experience with container orchestration technologies like Docker or Kubernetes.

Share your practical experience in deploying applications using Docker or managing clusters with Kubernetes. Offer examples of projects where you utilized these technologies, underscoring how they relate to the operations at American Express and improve software deployment and scalability.

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What is your approach to testing and debugging code?

Discuss your systematic approach to testing and debugging in software projects. Include the different types of tests you prioritize (unit, integration, end-to-end) and the tools you leverage for effective diagnosis. Relate this to how quality assurance aligns with American Express's goal of delivering exceptional customer experiences.

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Why do you want to work at American Express as a Software Engineer?

This is your chance to connect your personal values and career aspirations with American Express's mission. Speak to how the company's commitment to diversity, professional development, and innovation appeals to you, and how you envision contributing to its evolution in the financial technology landscape.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2358 jobs
MATCH
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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