IT Support Engineer
Skills
- Strong knowledge of popular operating systems
- Experience in solving complex hardware and software issues
- Good mastery of English
- Excellent interpersonal and communication skills
- Ownership mindset and passion for technology
- Critical thinking and ability to work independently
Responsibilities
- Engage with users to identify and prioritize technical issues
- Resolve or escalate user problems promptly
- Advocate for IT and InfoSec departments' policies and best practices
- Install and upgrade operating systems and software
- Provide technical support on-site or remotely
- Troubleshoot hardware, software, and networking issues
- Manage user accesses and reset passwords
- Order and track IT-related supplies
- Cooperate with internal and external teams
- Create technical documentation
Benefits
- Competitive compensation
- Flexible working hours
- Ability to work remotely
- Annual training budget
- Opportunity to travel to global offices
- Autonomy and personal development
- Openness to new ideas and growth opportunities
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