IT Asset Analyst

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.

• As an IT Asset Analyst you’ll work alongside Product Owners, IT Managers and Procurement to streamline the software and asset purchasing at Xero, while balancing our users needs with that of the Xero business. You will understand software and hardware spend budgeted to the Enterprise Platforms cost centre and work alongside Finance to ensure due diligence is followed with every purchase.
• You will work collaboratively with the IT support teams, Procurement and the wider Xero business to ensure that the correct systems and processes are in place for all IT assets and software to be properly managed.
• The IT Asset Analyst works closely with other teams to measure and understand optimisation and efficiency opportunities, and be a champion of the Technology group’s vision to drive increasing efficiency in software spend.  You will be seen as a person of knowledge, relied upon to communicate clearly and constructively; partnering with the Operational Excellence Manager and team to develop and maintain an ongoing ITAM program of work consistent with the organisation’s strategy.  You are articulate, succinct and pragmatic in the description of requirements and solutions, and you take a human approach to change.
• You’ll be outcome obsessed, and be able to step back and view a system as a whole to understand where optimisation efforts will have the greatest benefit. You’ll also be able to use this knowledge to make clear recommendations on the prioritisation of spend, and assist stakeholders to plan and operate accordingly.

• Working alongside the leadership team in Enterprise Platforms, you will partner with Technology, Finance and other teams across Xero to identify and successfully deliver ITAM initiatives. 
• Provide teams with data, analysis, insights and advice.
• Measure and understand where bottlenecks are across ITAM processes and identify optimisation opportunities and ensure integrity of processes.
• Maintain policies, processes, systems and measurements that enable Xero to manage its software and hardware portfolio.
• Manage renewals for Software <$100k under the Enterprise Platforms team and maintain vendor relationships alongside the Xero Application and Business Owners ensuring the best outcome for Xero. Support the management of  the full lifecycle of IT assets and conduct regular asset reviews, track performance trend/data,  and identify and lead process improvement efforts where necessary, utilising applications such as Agiloft, OneTrust and Torii.
• Provide key stakeholders with easy to digest, tailored reports on licensing and spend.
• Work closely with Finance to understand software purchases outside of the process eg. PCard and spend.
• Mitigate risks associated with licensing non-compliance. Identify the need for, and establish, ongoing reporting cadences to the IT Leadership Team, Finance and Procurement to ensure they can make informed decisions.

• Viewed as a source of expertise in the software and asset management spaceIT assets and software purchases are managed in an efficient and cost effective manner.
• Critical thinking is applied to all purchases and correct processes are followed end-to- endCost management will always be at the forefront of everything you do.
• All IT assets and software are correctly scaled to match the Xero businessSoftware licensing managed by IT have thresholds in place, so licensing limits are never exceededCost Per Employee figures are trending down.
• Great stakeholder feedbackYou’re having fun, while growing and learning in the role, and doing the best work of your life!

Why Xero

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully.  At Xero we embrace diversity and inclusion and value a #challenge mindset.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.