UX Research Intern

As a UX Research Intern at Apiture, your primary responsibilities include supporting the transition to a new UXR platform, planning and conducting user research such as interviews and usability testing, analyzing data to uncover user needs, and synthesizing research findings to provide actionable insights for product and design teams. You'll also help in creating personas and documenting research for stakeholder presentations.

To apply for the UX Research Intern position at Apiture, you should be currently pursuing a degree in UX Research, Human-Computer Interaction, Psychology, Design, or a related field. A basic understanding of UX research methods and strong analytical and communication skills are also essential. Familiarity with research tools and platforms, along with experience using Figma, will be advantageous.

As a UX Research Intern at Apiture, you will engage in real-world projects focused on improving user experiences for our diverse client base. This includes conducting user studies, synthesizing data into actionable insights, and collaborating with design teams to develop user personas and journey maps, all aimed at enhancing our online and mobile solutions.

Yes, Apiture does offer remote work options for the UX Research Intern position! While we have offices in Wilmington, NC, and Austin, TX, we also welcome applications from candidates who can work remotely within our preferred CST/EST time zones.

As a UX Research Intern at Apiture, you can expect numerous benefits, including hands-on experience with real-world projects, mentorship from experienced UX designers, and the opportunity to make a meaningful impact on product development in a collaborative and supportive work environment.

When answering this question, share specific methodologies you've used, such as user interviews, surveys, or usability testing. Highlight any relevant coursework or projects that demonstrate your understanding of these techniques and your ability to gather and analyze user insights effectively.

Discuss your approach to identifying and prioritizing user needs based on research insights. Mention techniques like affinity diagrams or user journey mapping to illustrate how you organize and analyze data to focus on key user pain points.

Share any specific tools you're familiar with, like survey platforms (e.g., Google Forms, SurveyMonkey), user testing software (e.g., UserTesting), or design tools (e.g., Figma). Be honest about your experience and express enthusiasm for learning new tools as needed.

Explain your process for synthesizing data, including how you analyze qualitative and quantitative results to form recommendations. Provide an example of how you've translated research into design or product decisions in past projects.

When answering this question, share a specific research project you’ve been involved in. Discuss your role, the research methods used, key findings, and how those insights impacted the design or development of a product.

Express your enthusiasm for Apiture's mission to empower financial institutions and your passion for user-centered design. Highlight what excites you about joining the team and how you believe you can contribute to enhancing user experiences.

Discuss techniques you utilize to foster teamwork, such as regular updates, using collaboration tools, and being open to feedback. Provide an example from your experience where strong communication led to a successful outcome.

Center your response on understanding user needs and creating intuitive interfaces. Discuss the importance of user feedback and iterative design processes in crafting successful user experiences.

Acknowledge that not all research outcomes are positive and explain how you approach potentially discouraging findings. Emphasize your commitment to addressing user pain points in the design process and how such insights can lead to impactful improvements.

Share your desire to gain practical skills in UX research methods, enhance your analytical abilities, and learn from experienced designers. Highlight your eagerness to contribute to projects that have a real impact on users and the organization.