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Manager - Relationship Management

At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.Grow your career as a successful Manager - Relationship Management within ALG Vacations. In this role, you will be responsible for negotiating contracts, developing supplier relationships, analyzing data and business trends and overall market strategy and product development that best enables Apple Leisure Group to gain competitive advantage and grow market share. As the main liaison for Apple Leisure Group and our hotel and ancillary suppliers, you will be the company’s expert on market trends, products, culture, competition and relationships in assigned markets.A successful Manager - Relationship Management will:• Create an integrated supplier strategy and work with Strategic Business Units to attain the goals.• Develop and cultivate relationships with suppliers, ancillary partners and tourism organizations with day-to-day engagement and in-market presence representing all of the brands within Apple Leisure Group.• Analyze destination performance, understand market demands, destination and industry trends, and create strategies to adapt to a dynamic marketplace.• Negotiate supplier contracts, net rates and promotions.• Ensure Apple Leisure Group has access to the most competitive product and pricing.• Ensure destination strategies align and support ALGV’s strategic pillars.• Analyze product to ensure competitive product mix.• Ensure all products offered meet ALGV standards (content, service, quality, competitive).• Understand and maximize dynamic distribution channels.• Align and communicate to leader, team and ALGV brands on strategy, opportunities, and maximizing revenue in the market.• Demonstrate a commitment to Hyatt core values.The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.A successful Manager - Relationship Management will have:• Bachelor's degree (BA) from four-year college or university and two or more years related experience and/or training; or equivalent combination of education and experience. • Knowledge of business and management principles involved in strategic planning, project management, and coordination of people and resources.• Personable interaction and ability to create and maintain strong relationships with suppliers and team colleagues.• Knowledge of principles and methods for promoting products and services, including marketing strategy and tactics.• Using knowledge and data to create win-win solutions that benefit all parties, showcase value of opportunities and persuade others to engage• The ability to travel by air, car and train for approximately 20% of your work schedule to include international travel, travel to corporate headquarters and trade shows.• Travel industry experience and/or training is strongly preferred.• Effective negotiation/selling skills.• Strong oral and verbal communication skills.• Ability to work independently.• Ability to proactively engage with internal and external contributors to deliver desired results.• Strong initiative and time management skills• Strong proficiency Microsoft suite and ability to quickly learn analytics and reporting tools.• Ability to travel 15-20% of the time.About Apple Leisure GroupAs North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:• Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands• Resort Brand Management: management of 5-star and 4-star luxury resorts• Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®• Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®• Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.com.About APPLE VACATIONSThe # 1 vacation brand in the world for packages to Mexico and Dominican Republic, offers the convenience of one-stop shopping. Apple Vacations® clients have access to flight, hotel, and transfers – they can also choose an all-inclusive resort where meals, drinks, and more are included - all for one affordable price.Our ValuesAt ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:Empathy• Integrity• Respect• Inclusion• Experimentation• Well BeingALG’s Commitment to Diversity & InclusionLiving our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments.Benefits At a GlanceWe offer competitive salaries and a comprehensive benefit package to our U.S. based employees:• Medical, Dental and Vision Insurance• Basic Life Insurance• Short- & Long-Term Disability• Paid Parental Leave• Corporate Wellness Program• Travel Discounts & Deals• Paid Time Off & Holidays• 401(k) Plan with Company MatchWe are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.
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CEO of Apple Leisure Group
Apple Leisure Group CEO photo
Alejandro Reynal
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As North America’s only vertically-integrated travel, hospitality, and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands across five segments, which grants us the ability to ove...

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Full-time, on-site
DATE POSTED
August 3, 2024

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