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Junior Account Manager

Overview

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Commercial Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position, working 3 days in-office after initial training/introductory period. Introductory period may require 5 days per week in office.

 

Responsibilities:

  • Support Account Executives and Producers in managing book of middle market and large commercial accounts.
  • Manage all aspects of client’s commercial insurance needs, from information gathering, preparing applications and renewal marketing to policy administration.
  • Participate in day-to-day communication with clients proactively
  • Assist clients with questions and issue resolution
  • Participate as a Team member in a fast-paced, growing sales environment open to continuous improvement.

Qualifications:

  • Experience with AMS and ImageRight a plus.
  • Minimum High School degree required
  • NJ Insurance license required
  • Knowledge of Commercial Insurance, mostly small business, with carrier online rating knowledge a must.
  • Strong organization and analytical skills.
  • Strong time management skills

Benefits: 

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

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What You Should Know About Junior Account Manager, Hilb Group

If you're looking to kickstart your career as a Junior Account Manager in a dynamic environment, Hilb Group is the place for you! Our agency in Roseland, NJ is on the lookout for a motivated and ambitious individual to join our team. This hybrid position emphasizes the importance of collaboration, allowing our associates to thrive while working both in the office and remotely after the initial training period. In this role, you will partner closely with Account Executives and Producers to manage a robust portfolio of middle-market and large commercial accounts. Your responsibilities will include handling all aspects of client commercial insurance needs, from gathering information and preparing applications to managing renewals and policy administration. You’ll also engage in proactive communication with clients, addressing inquiries and resolving issues efficiently. We're seeking someone who is organized, has strong time management skills, and ideally possesses knowledge of commercial insurance, especially pertaining to small businesses. A NJ insurance license is required, making this an ideal opportunity for someone eager to develop their expertise in the field. At Hilb Group, we value continuous improvement and teamwork within a fast-paced sales environment. Our comprehensive benefits package, including paid life insurance, medical plans, and a generous PTO policy, reflects our commitment to our associates' wellbeing. Join us and become part of an awesome team that is dedicated to personal and professional growth!

Frequently Asked Questions (FAQs) for Junior Account Manager Role at Hilb Group
What are the primary responsibilities of a Junior Account Manager at Hilb Group?

As a Junior Account Manager at Hilb Group, you will support Account Executives and Producers in managing a diverse book of business. Your key responsibilities will include managing client communication, assisting with information gathering and policy administration, and ensuring clients receive exceptional service for their commercial insurance needs.

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What qualifications do I need to apply for the Junior Account Manager position at Hilb Group?

To apply for the Junior Account Manager role at Hilb Group, candidates must have a minimum high school degree and hold a valid NJ insurance license. Additionally, having previous experience with AMS and ImageRight is a plus, along with a solid understanding of commercial insurance, particularly for small businesses.

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Is prior experience with commercial insurance required for the Junior Account Manager position at Hilb Group?

While prior experience with commercial insurance is not strictly required, it is highly preferred for the Junior Account Manager position at Hilb Group. Familiarity with small business insurance and online carrier rating knowledge will give candidates an advantage as they manage client accounts.

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What type of work environment can Junior Account Managers expect at Hilb Group?

Junior Account Managers at Hilb Group can anticipate a collaborative and fast-paced work environment. This hybrid role allows professionals to work both in the office and remotely, fostering a culture of teamwork and continuous improvement in service quality.

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What benefits does Hilb Group offer to Junior Account Managers?

Hilb Group offers a competitive benefits package for Junior Account Managers, including company-paid life insurance, disability coverage, comprehensive medical, dental, and vision plans, a 401(k) with matching contributions, and generous PTO, among other voluntary benefits.

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Common Interview Questions for Junior Account Manager
What attracted you to the Junior Account Manager position at Hilb Group?

When answering this question, highlight your interest in the insurance industry and how Hilb Group’s commitment to development and teamwork resonates with your career aspirations.

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Describe a time when you managed multiple tasks effectively?

Use the STAR method. Talk about a specific situation where you organized tasks, prioritized effectively, and successfully met deadlines, relating this back to the skills needed in the Junior Account Manager role.

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How do you handle difficult clients or challenging situations?

Demonstrate your problem-solving skills by describing how you remain calm, listen, and seek to understand clients’ concerns. Emphasize your commitment to finding solutions as a Junior Account Manager.

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What skills do you think are critical for a Junior Account Manager?

Mention skills such as strong organizational abilities, time management, effective communication, and knowledge of commercial insurance that are vital for succeeding in the Junior Account Manager role at Hilb Group.

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How would you approach learning about a new commercial insurance product?

Discuss a methodical approach to learning, such as utilizing available resources, consulting with experienced colleagues, and actively seeking hands-on experience.

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Can you give an example of teamwork from your previous experiences?

Share a specific instance of working successfully in a team, detailing your contributions and how collaborative efforts led to achieving a goal relevant to account management.

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What makes you a good fit for Hilb Group’s company culture?

Express alignment with Hilb Group’s values like service-driven performance, collaboration, and commitment to growth. Use personal anecdotes to illustrate your fit with their culture.

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How do you prioritize your workload?

Explain your process for assessing tasks based on urgency and importance, and how you utilize tools or methodologies to stay organized, which is essential in the Junior Account Manager role.

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What do you know about Hilb Group’s services?

Demonstrate your research on Hilb Group by summarizing their services, target market, and anything noteworthy about their community engagement or business principles.

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Where do you see yourself in five years?

Discuss your career goals in the insurance industry, emphasizing your desire to grow and take on more responsibilities, potentially moving into senior account management or related roles.

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The Hilb Difference Hilb offers more. Only big insurance brokers can supply everything clients need. Only small ones offer the personalized service they deserve. Hilb Group is the best of both. We grow by partnering with entrepreneurial local brok...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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