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Sales Operations Associate

Position:

Sales Operations Associate


Job Description:

Are you a self-starter looking to be a part of a successful growing sales team? As a Sales Operations Associate, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain industry leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow!

What You’ll Be Doing: 

  •  Act as the link between sales team and different counterparts and may need to join customer and supplier visits.

  • Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team.

  • Evaluate opportunities, develop penetration plan and provide direction to Arrow team.

  • Identify pipeline potential strategic Global OEM customers (suppliers) for incremental business beyond design transfers. 

  • Focus on developing 2-3 identified Global OEM customers.

  • Create and drive strategy for the transfer of associated materials and liabilities.

  • Drive and coordinate transfer quoting.

  • On-going training for Arrow teams on how to manage global transfer.

  • Develop, coordinate, and follow up strategies for smooth transitions.

  • May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management. 

What We Are Looking For: 

  • Superior adaptability, resourcefulness, and problem-solving abilities. 

  • Proven effective verbal and written communication skills. 

  • Proven track record of strong work ethic and customer service. 

  • Expert organizational, time management and multitasking skills. 

  • 4-year degree and 1+ years of experience in a professional setting or 2-year degree with 3+ years in a professional setting

Work Arrangement: This position will follow a hybrid schedule of 3 days in our office and 2 days per week from home.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

  • Medical, Dental, Vision Insurance

  • 401k, With Matching Contributions

  • Short-Term/Long-Term Disability Insurance

  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

  • Paid Time Off (including sick, holiday, vacation, etc.)

  • Tuition Reimbursement

  • Growth Opportunities

  • And more!

#LI-KO1

Annual Hiring Range/Hourly Rate:

$25.20 - $30.80

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 


Location:

US-GA-Alpharetta, Georgia (Remote)


 


Time Type:

Full time


Job Category:

Business Support

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)


We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Average salary estimate

$28600 / YEARLY (est.)
min
max
$25056K
$32144K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Operations Associate, Arrow

Are you ready to step into an exciting career as a Sales Operations Associate at Arrow? This is a fantastic opportunity for those looking to be part of a dynamic and flourishing sales team! In your role, you will have the chance to build and maintain strong relationships with customers, suppliers, and your internal team. Your responsibilities will include being the crucial link connecting the sales force to various counterparts, possibly joining customer and supplier visits. You will research potential customers, evaluate opportunities, and develop strategies to penetrate the market, particularly focusing on selected Global OEM customers. Your problem-solving skills will shine as you create actionable plans for transferring materials and coordinating quoting processes. Arrow offers a hybrid work schedule that enables you to balance your time between office days and working from home. With a competitive benefits package including medical, dental, vision insurance, and opportunities for growth, this role sets the foundation for a fulfilling career while maintaining a strong work-life balance. If you possess excellent communication and organizational skills, and have a background in a professional setting, we would love to hear from you. This role is not just a job; it's a chance to build a successful career in a supportive environment!

Frequently Asked Questions (FAQs) for Sales Operations Associate Role at Arrow
What are the responsibilities of a Sales Operations Associate at Arrow?

As a Sales Operations Associate at Arrow, your responsibilities include acting as a liaison between the sales team and various stakeholders, researching potential customers, developing strategic plans for penetrating markets, and managing customer quotes. You will also coordinate activities related to the transfer of materials and ensure smooth transitions for customers.

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What qualifications do I need to apply for the Sales Operations Associate position at Arrow?

To qualify for the Sales Operations Associate position at Arrow, candidates typically need a bachelor's degree and at least one year of relevant experience in a professional setting, or an associate degree with three years of professional experience. Strong communication, adaptability, and organizational skills are also essential for success in this role.

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What skills are important for a Sales Operations Associate at Arrow?

Key skills for a Sales Operations Associate at Arrow include effective verbal and written communication, superior adaptability, problem-solving abilities, excellent organizational and time management skills, and a commitment to customer service. These competencies will help you thrive in a dynamic team-oriented environment.

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Is the Sales Operations Associate position at Arrow remote or in-office?

The Sales Operations Associate position at Arrow offers a hybrid work arrangement, where employees are expected to work in the office for three days a week and can work from home for two days. This flexibility allows you to maintain a healthy work-life balance while contributing to a thriving team.

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What benefits does Arrow offer to Sales Operations Associates?

Arrow provides its Sales Operations Associates with a comprehensive benefits package that includes medical, dental, and vision insurance, a 401k plan with matching contributions, paid time off, tuition reimbursement, and opportunities for career growth. This enhances the overall work experience and supports your well-being.

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Common Interview Questions for Sales Operations Associate
What inspired you to apply for the Sales Operations Associate role at Arrow?

When answering this question, focus on Arrow's reputation in the industry, the opportunity for professional growth, and how your skills align with the duties of a Sales Operations Associate. Discuss your enthusiasm for building relationships and contributing to sales success.

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Can you describe a time you successfully managed a challenging customer interaction?

To effectively answer this question, use the STAR method (Situation, Task, Action, Result) to detail a specific example where you navigated a complex customer situation. Emphasize your problem-solving skills and commitment to customer satisfaction, which are essential traits for a Sales Operations Associate.

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How do you prioritize your tasks as a Sales Operations Associate?

Discuss your organizational skills and strategies you use to manage multiple tasks. Mention tools or methods you rely on, such as to-do lists or project management software, and explain how you ensure you meet deadlines while maintaining quality.

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What experience do you have with data analysis or reporting?

Highlight any relevant experience you have working with data analysis or creating reports in previous roles. Discuss specific tools or software you've used and how your analytical abilities can benefit the Sales Operations team at Arrow.

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How do you handle feedback or criticism in a professional environment?

Explain your approach to receiving feedback by emphasizing your willingness to learn and adapt. Share an example of a time when constructive criticism led to personal or professional growth, showcasing your resilience and commitment to improvement.

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Describe a situation where you had to coordinate with multiple teams or departments.

Use the STAR method again to describe a specific instance where you effectively collaborated across different teams. Highlight your communication skills and ability to foster collaboration, which are crucial for a Sales Operations Associate at Arrow.

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What strategies would you implement to identify new opportunities for Arrow's sales team?

Share your ideas for research methodologies, market analysis, and networking to identify potential customers. Discuss how your knowledge of industry trends can guide your approach as a Sales Operations Associate at Arrow.

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How do you ensure accuracy in your work as a Sales Operations Associate?

Discuss your attention to detail and any processes you follow to double-check your work. Share specific examples where maintaining accuracy was critical to success in your previous roles, reinforcing the importance of precision in this position.

Join Rise to see the full answer
Why do you believe customer service is vital for the role of a Sales Operations Associate?

Articulate your understanding of how exceptional customer service can drive sales growth and customer loyalty. Discuss how this insight underpins your approach to the Sales Operations Associate position at Arrow, ensuring customer satisfaction remains a priority.

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What do you know about Arrow and its mission?

Demonstrate your knowledge of Arrow's core values and mission in your response. Show that you have researched the company and explain how their goals align with your career aspirations, indicating your genuine interest in becoming a Sales Operations Associate.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 22, 2025

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