Appointment Setter - Lakeland Area - job 2 of 2

As an Appointment Setter at ARS-Rescue Rooter, you'll primarily engage with customers at partner retail home improvement stores to discuss heating and cooling upgrades, enhancements in air quality, and energy savings solutions. Your key responsibilities will include generating leads for free in-home consultations and selling home performance tune-ups. You'll work independently to represent our brand while ensuring customers understand how our services can benefit them.

To be considered for the Appointment Setter role at ARS-Rescue Rooter, you should possess a strong ability to engage with the public. While sales experience is preferred, having an outgoing personality and a willingness to learn can also set you apart. All candidates must be prepared to undergo pre-employment screenings. Flexibility to work extra hours and weekends will be an added advantage.

The pay for the Appointment Setter position at ARS-Rescue Rooter is competitive, ranging from $20 to $30+/hour, depending on performance. The pay is offered weekly, and you have the chance to increase your earnings through performance incentives, making this a lucrative opportunity for driven salespeople.

Yes, ARS-Rescue Rooter offers comprehensive training for new Appointment Setters, ensuring that you are well-prepared to engage customers knowledgeably about heating and cooling solutions. You do not need prior experience in HVAC as we will provide you with the resources and training necessary to excel in this role.

The Appointment Setter role at ARS-Rescue Rooter typically requires weekend availability, with part-time hours that can be flexible. This setup is ideal for those looking to balance work with other commitments or seeking to earn extra income on the side.

When discussing your sales experience in an interview for the Appointment Setter role at ARS-Rescue Rooter, focus on specific metrics, such as sales targets you met or exceeded, and the methods you employed to engage customers. Highlight instances where your communication skills led to successful outcomes.

In your response to handling rejection for the Appointment Setter position, emphasize resilience and a positive mindset. Share a personal anecdote where you faced rejection but learned from it, adapted your approach, and ultimately turned a No into a Yes over time.

While interviewing for the Appointment Setter role at ARS-Rescue Rooter, discuss various lead generation techniques you have found successful. Examples can include utilizing customer referrals, following up promptly with leads, or leveraging social interactions at retail locations to initiate conversations on home services.

When answering this question during your interview, show your understanding of simplifying complex information. Demonstrate how you would break down HVAC concepts into relatable terms and give examples that tap into customer needs, highlighting benefits rather than technical jargon.

In your answer, focus on qualities such as communication skills, empathy towards customer needs, the ability to build rapport quickly, and persistence. Include examples from past experiences where these traits led to positive customer interactions or successful sales.

Explain your intrinsic motivators, like personal goals or performance incentives, that keep you engaged as an Appointment Setter at ARS-Rescue Rooter. Discuss how you set daily or weekly targets for yourself and celebrate small wins to maintain enthusiasm.

It’s important to show that you prioritize customer satisfaction. Discuss how you would listen actively to the customer's concerns, empathize with their situation, and take proactive steps to resolve issues, demonstrating your commitment to providing top-notch service.

Do your research beforehand and refer to ARS-Rescue Rooter's reputation as a leading provider of home services with a rich history. Discuss the appealing aspects of their values, such as customer service and community engagement, and how this aligns with your career aspirations.

Identify possible challenges like varying customer attitudes or fluctuating sales seasons and discuss strategies to navigate them. This might involve tailoring your approach to different customer types or staying updated on seasonal home service needs.

Your answer can emphasize the importance of time management and prioritizing customer interactions. Discuss techniques like creating to-do lists, setting reminders, and continuously evaluating how to spend your time effectively within the retail environment.