Job details

Software Engineer (Experienced)

About Us

Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world—including Stripe, Etsy, and Robinhood—to schedule, forecast, and organize their support teams. We’ve raised $70m in funding from the likes of NEA, Emergence Capital, and Stripe itself. You’ll be joining a special group of people who learned the ropes at companies like Stripe, Google, Atlassian, Twitter, Airbnb, Looker, NEA, Bain, and more.

We work in project-based units of work. We’re looking for a Software Engineer with senior+ level experience to take ownership over the technical direction of a project, provide a team with the technical leadership and mentorship, and take on key project initiatives.

Responsibilities:

You’ll lead the technical architecture and implementation on significant new projects and features. You’ll help scope these projects and advise the design, product management, and leadership teams on the technical details of these projects.
You’ll provide technical mentorship to the rest of the engineering team and advise on topics such as systems design, engineering best practices, and managing technical debt.
You’ll participate in design and code reviews and be a go-to person to unblock technical challenges for your team.
You’ll serve as the subject matter expert for your team or project by providing guidance to internal partners and customers.

About you:

5+ years of experience in software engineering as an individual contributor in full-stack environment.
1+ years of experience leading the team of engineers as a technical lead or a senior team member responsible for the technical direction of the project.
Experience: You have significant experience working in production environments and the ability to understand the ramifications of different technical designs and decisions.
Product sense: You have consistently worked with product and design team to take ambiguous problems and turn them into technical stories.
Technical leadership: You have the ability to make well thought through technical trade-offs and have led code reviews or design conversations in the past.
Mentorship: You’ve helped mentor and coach other engineers who have then shown concerted, dedicated improvement in their abilities.

The estimated base salary range for this role is $125,000 - $220,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Our U.S. benefits

Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, commuting and community-support agriculture (CSA)
Paid parental leave
Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
401(k) plan enrollment

Assembled Glassdoor Company Review

5.0

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CEO of Assembled

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Average salary estimate

$172500 / YEARLY (est.)

min

max

$125000K

$220000K

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What You Should Know About Software Engineer (Experienced), Assembled

Assembled is searching for an Experienced Software Engineer to join our vibrant team in San Francisco or New York. If you're passionate about transforming customer support through innovative software solutions, we want to hear from you! At Assembled, we build a workforce management platform that empowers some of the most forward-thinking companies, like Stripe, Etsy, and Robinhood, to optimize their support teams effectively. In this role, you’ll take the lead on the technical direction of major projects, mentor fellow engineers, and solve complex challenges that make a real impact. You’ll be responsible for defining the technical architecture for new features, participating in design reviews, and providing strategic guidance to various teams. With over 5 years of software engineering experience and a track record in leadership, you’ll thrive in our collaborative and project-based work environment. We value individuals who can translate ambiguous problems into actionable technical stories and foster the growth of their peers through mentorship. Enjoy a seamless blend of competitive compensation and a comprehensive benefits package that promotes your well-being and professional development. Join us in revolutionizing customer support—your next great adventure awaits at Assembled!

Frequently Asked Questions (FAQs) for Software Engineer (Experienced) Role at Assembled

What responsibilities does a Software Engineer (Experienced) have at Assembled?

At Assembled, the Software Engineer (Experienced) is charged with leading the technical architecture and implementation of significant projects. This involves scoping projects, advising on technical matters, participating in code and design reviews, and providing mentorship to other engineers.