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Educational Program Director

This job is fully Remote! Clear English communication skills required.

Responsibilities

  • The Educational Program Director is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service
  • Actively support Tutor Me Education Regional Operations
  • Provide outstanding academic services to students and their families
  • Operate seamlessly in a virtual operating environment
  • Maintain Tutor Me Education operating standards including people, financial, and academic standards
  • Ensure delivery of programs and initiatives for our students and school district partners
  • Meet operational excellence standards
  • Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers
  • Manage class schedules to effectively staff sessions and meet company efficiency and usage targets
  • Manage virtual tutoring sessions
  • Monitor all students’ academic progress
  • Help ensure flawless execution of programs and initiatives
  • Manage your own time in compliance with company and regulatory requirements
  • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments
  • Other responsibilities – as required by the business
  • Relish building relationships with students and their families
  • Dedicated to meeting the expectations and requirements of internal and external customers
  • Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution

Qualifications

  • Time management, planning, and prioritization
  • Ability to organize and manage multiple responsibilities successfully
  • Exhibits professional and approachable demeanor
  • Ability to prioritize and focus on key objectives, which may change from month to month
  • Effective communications both in virtual environments
  • Proficient in using all communication media including in person, phone, and video
  • Ability to build engagement and trust in virtual relationships, whether with customers or with team members
  • Works Well With Others
  • Learning agility – able to adapt to changes in work environment by changing behaviors as required
  • Able to acquire new skills as required
  • Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools)
  • Ability to manage remote teachers
  • Ability to work independently
  • High tolerance for ambiguity
  • Bachelor’s Degree required
  • 2-3 years progressive career growth
  • Experience working in a virtual operations and team environment
  • Bilingual in English and Spanish beneficial
  • Proficient in Microsoft Office and Google applications

Fully Remote!

PTO

Etc.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Educational Program Director, Tutor Me Education

At Tutor Me Education, we’re looking for an enthusiastic, detail-oriented Educational Program Director to join our fully remote team. This role is all about connecting with students and their families, ensuring that educational programs are not just executed but celebrated. You’ll coordinate our talented educators, track student progress, and provide the exceptional customer service that sets Tutor Me Education apart. If you thrive in a virtual environment and enjoy building relationships, this is the perfect job for you! Your responsibilities will include managing schedules, conducting conferences with partner program directors, and actively supporting our regional operations. You’ll also enter a collaborative space where communication is key, whether you’re on a phone call or in a virtual meeting. With a Bachelor’s Degree and 2-3 years of experience, you’ll be well-equipped to manage virtual tutoring sessions and help students achieve their academic goals. We believe that education is a partnership, and as our Educational Program Director, you’ll play a vital role in fostering this connection. You’ll need top-notch time management skills, a professional demeanor, and a deep understanding of the virtual education landscape. Bonus points if you’re bilingual in English and Spanish! Join us and make a difference while enjoying the flexibility of remote work and the support of a dedicated team.

Frequently Asked Questions (FAQs) for Educational Program Director Role at Tutor Me Education
What are the key responsibilities of an Educational Program Director at Tutor Me Education?

The Educational Program Director at Tutor Me Education plays a crucial role in coordinating instructors, monitoring students' academic progress, and ensuring top-notch customer service. This position also involves managing class schedules, facilitating virtual tutoring sessions, and collaborating closely with partner program directors to refine academic plans and maintain operational standards. You'll thrive if you enjoy multitasking and fostering relationships with students and families.

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What qualifications are necessary for the Educational Program Director role at Tutor Me Education?

To qualify for the Educational Program Director position at Tutor Me Education, you will need a Bachelor’s Degree and 2-3 years of progressive career advancement in a similar role. Experience in a virtual operations environment is beneficial, along with strong time management skills and the ability to build trust in virtual relationships. Bilingual candidates in English and Spanish are encouraged to apply!

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How does the Educational Program Director ensure the quality of academic services at Tutor Me Education?

The Educational Program Director ensures the quality of academic services by actively supporting Tutor Me Education's Regional Operations, adhering to established operating standards, and delivering outstanding educational experiences. They monitor students' academic performance and are responsible for adjusting academic plans in collaboration with partner program directors, thereby upholding Tutor Me Education's commitment to academic excellence.

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What type of environment does the Educational Program Director work in at Tutor Me Education?

The Educational Program Director at Tutor Me Education operates in a fully remote environment, which involves seamless communication through various channels including video calls, phone, and email. You will be expected to foster positive engagement and build trusting relationships with students and colleagues, making effective communication a pivotal part of this role.

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What personal qualities are essential for an Educational Program Director at Tutor Me Education?

Having strong personal qualities such as great time management skills, an approachable demeanor, and effective communication abilities is vital for an Educational Program Director at Tutor Me Education. Your ability to prioritize tasks, manage multiple responsibilities, and adapt to the changing demands of the role will greatly contribute to your success in fostering an environment of academic achievement.

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Common Interview Questions for Educational Program Director
Can you describe your experience coordinating educational programs?

When answering this question, highlight specific instances where you managed multiple educational initiatives simultaneously. Discuss methodologies you utilized to ensure quality and effectiveness, and share how you adjusted plans based on student feedback.

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How do you track and measure student progress?

Discuss the tools and methods you've used, such as software programs, spreadsheets, or specific metrics. Emphasize your analytical skills and how you've adjusted programs based on this data to improve outcomes.

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What strategies do you use to foster relationships in a virtual environment?

Explain how you have engaged with students and their families through consistent communication, personalized check-ins, and being accessible. Provide examples that demonstrate your capacity to build trust and rapport remotely.

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How do you manage and prioritize conflicting responsibilities?

Provide insight into your organizational strategies, such as using task management tools or prioritizing assignments based on urgency and impact. Discuss how flexibility plays a role in adapting to changing scenarios.

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Describe a challenging situation you faced in an educational role and how you resolved it.

Share a specific example, focusing on the problem, your approach to addressing it, and the resolution. Highlight the lessons learned and how they would apply to the Educational Program Director position at Tutor Me Education.

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What role does feedback play in your work as an Educational Program Director?

Emphasize the value of constructive feedback in refining programs and initiatives. Discuss how you both solicit feedback and implement it to drive continuous improvement for student success.

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How do you ensure operational excellence in a remote teaching environment?

Discuss best practices you've adopted to maintain high standards within virtual operations, such as regular check-ins with staff and students, leveraging technology for communication, and addressing issues proactively.

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Can you explain your approach to conflict resolution?

Describe your method for approaching conflicts transparently and sensitively. Highlight your skills in mediation and how open communication can lead to positive resolutions for all parties involved.

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What educational technologies are you familiar with and how have you used them in your past roles?

List specific educational technologies and tools that you have experience with. Provide examples of how they've been integrated effectively into your previous programs to enhance the learning experience.

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What are your long-term goals as an Educational Program Director?

Articulate your vision for growth and success in this role, emphasizing your commitment to student outcomes, continuous learning, and the adaptation of educational strategies to meet evolving needs.

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Full-time, remote
DATE POSTED
April 4, 2025

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