Bilingual Residential Sales Executive - job 1 of 3

As a Bilingual Residential Sales Executive at AT&T, your primary responsibilities include meeting with potential customers to present our latest technology and services, conducting hands-on demonstrations, and providing tailored solutions based on customer needs. You’ll also be involved in WiFi assessments and troubleshooting, ensuring customers stay connected. Strong communication and negotiation skills are crucial as you'll be defining personalized experiences that drive sales.

To be eligible for the Bilingual Residential Sales Executive position at AT&T, candidates should have some prior sales experience, preferably in environments with set targets. You must maintain a valid driver’s license as this role involves traveling to meet customers. A track record of strong communication skills will enhance your candidacy and help in effectively achieving sales goals.

As a Bilingual Residential Sales Executive at AT&T, you can expect a competitive salary ranging between $40,300 to $47,632 annually, alongside the opportunity for up to $20,000 in commissions yearly if sales goals are met. High performers have the potential to earn upwards of $71,029 per year due to our uncapped commission structure, making this role lucrative for driven sales professionals.

AT&T provides paid training for new Bilingual Residential Sales Executives to ensure you are well-equipped to thrive independently in the field. Continuous coaching, mentoring, and learning opportunities will keep you engaged and knowledgeable about our products. This support system is designed to set you up for success and drive your career forward with us.

Bilingual Residential Sales Executives at AT&T enjoy a wide range of benefits, including comprehensive medical, dental, and vision coverage, a robust 401(k) plan, and tuition reimbursement. Additional perks include paid time off, employee discounts, a company car, and access to various insurance programs. We aim to support our employees both personally and professionally.

When selling technology, I take the time to understand the customer's needs and provide tailored solutions. I focus on demonstrating how our products resolve their unique challenges, emphasizing benefits that align with their lifestyle. I also leverage my communication skills to build rapport and trust, making the customer feel valued throughout the sales process.

In a previous sales role, I encountered a customer hesitant to adopt new technology due to previous bad experiences. To overcome this, I cultivated open dialogue, addressing their concerns, and arranged a hands-on demo to showcase the ease of use. By building trust and demonstrating value, I was able to convert their skepticism into a successful sale.

To meet my sales goals, I set specific, measurable objectives for myself and regularly track my progress. I prioritize building relationships with customers, leveraging referrals and following up on leads diligently. I also stay updated on product knowledge and industry trends, enabling me to provide informed recommendations and close deals effectively.

Teamwork is crucial in a field sales representative role. Collaborating with colleagues fosters a supportive environment where we can share strategies, insights, and experiences. Working together not only enhances our sales techniques but also provides a safety net when facing challenges, ensuring we meet collective targets efficiently.

When facing customer objections, I actively listen to understand their concerns before responding. I then address their objections directly, providing clear facts and examples that highlight the benefits of our product. This approach helps to mitigate their worries and reinforces their decision to purchase.

I'm drawn to AT&T because of its commitment to innovation and customer service excellence. Working in a role that allows me to leverage my bilingual skills to connect with diverse customers and provide them with cutting-edge technology is not only exciting, but also aligns with my passion for helping others stay connected.

A great salesman exceeds in understanding the customer’s needs deeply and involves empathy in their approach. While good salesmen have product knowledge, great salesmen build strong relationships, create trust, and genuinely care about solving customer problems, which leads to higher customer satisfaction and retention.

I adapt my sales techniques by first assessing the customer's personality through conversation cues. For analytical customers, I provide detailed information and data-driven insights; for more relational customers, I focus on connecting personally and building a rapport. This flexibility helps me communicate effectively and cater to diverse client bases.

I have extensive experience using and understanding various technologies, which I leverage in my sales roles. My familiarity with tech allows me to explain products and services convincingly, address customer questions accurately, and foster trust in my expertise, all of which contribute to more successful sales interactions.

I'm motivated by the potential for unlimited earnings through uncapped commissions, as well as the thrill of overcoming challenges. I find immense satisfaction in building relationships with customers, positively impacting their lives with technology, and reaching or exceeding my targets, all in a dynamic environment like AT&T.