ServiceNow Engineering Lead

Position Overview

At Apollo, we are a global team of alternative investment managers passionate about delivering uncommon value to our investors and shareholders. With over 30 years of proven expertise across Private Equity, Credit, and Real Assets in various regions and industries, we are known for our integrated businesses, our strong investment performance, our value-oriented philosophy, and our people.

We are seeking a seasoned Software Engineer with a passion for automation and digital transformation to join our core engineering team in our expanding Miami office. This is a unique opportunity to foster an engineering-first culture within a world-class firm. A key aspect of this role is building out our next-generation ServiceNow architecture and automating critical business processes. This position will leverage ServiceNow and Azure cloud services to optimize internal workflows and drive operational efficiencies.  

Primary Responsibilities

• Next-Gen ServiceNow Architecture: Lead the design and implementation of our next-generation ServiceNow platform, ensuring a scalable, flexible, and secure architecture that meets evolving business needs.

• Automation Implementation: Develop and implement automation solutions using ServiceNow to streamline IT service management and enhance operational workflows.

• Cloud Integration: Utilize Azure cloud services to build, deploy, and manage scalable and secure automation workflows, integrating them seamlessly with the ServiceNow platform.

• Process Optimization: Analyze existing processes to identify automation opportunities, re-engineer workflows, and implement solutions that drive efficiency and reduce manual intervention.

• Collaboration: Work closely with IT, operations, and development teams to integrate innovative automation solutions across the organization.

• Monitoring & Reporting: Establish metrics, dashboards, and monitoring solutions to track automation performance, ensuring continuous improvement and adherence to SLAs.

• Innovation: Stay updated on emerging automation and cloud technologies, proposing enhancements that align with our strategic goals and industry best practices.

Qualifications & Experience

• Minimum of 5+ years in software engineering or IT operations with a strong focus on automation and process improvement.

• Technical Skills:

  • Proven expertise in ServiceNow automation, including workflow design, script development, and platform customization.

  • Hands-on experience with Azure cloud services and associated automation tools and deployment pipelines.

  • Familiarity with modern software development practices and scripting languages (e.g., Python, PowerShell)

• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related discipline.

ABOUT APOLLO

Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes.

OUR PURPOSE AND CORE VALUES

Our clients rely on our investment acumen to help secure their future. We must never lose our focus and determination to be the best investors and most trusted partners on their behalf. We strive to be:

The leading provider of retirement income solutions to institutions, companies, and individuals.

The leading provider of capital solutions to companies. Our breadth and scale enable us to deliver capital for even the largest projects – and our small firm mindset ensures we will be a thoughtful and dedicated partner to these organizations. We are committed to helping them build stronger businesses.

A leading contributor to addressing some of the biggest issues facing the world today – such as energy transition, accelerating the adoption of new technologies, and social impact – where innovative approaches to investing can make a positive difference.

We are building a unique firm of extraordinary colleagues who:

Outperform expectations

Challenge Convention

Champion Opportunity

Lead responsibly

Drive collaboration

As One Apollo team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together.

OUR BENEFITS

Apollo relies on its people to keep it a leader in alternative investment management, and the firm’s benefit programs are crafted to offer meaningful coverage for both you and your family. Please reach out to your Human Capital Business Partner for more detailed information on specific benefits.

Pay Range

Apollo Global Management, Inc. (together with its subsidiaries and affiliates) is committed to championing opportunity.

The firm and its affiliates comply with applicable discrimination and equal opportunities legislation in all of its jurisdictions and do not discriminate in employment or recruitment based on race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other protected characteristic under applicable law.

The contents of the qualifications and experience section of this job description are a guideline only. If an applicant can otherwise demonstrate their suitability for the role they will be considered.

The base salary range for this position is listed above. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed here.