Director Security Engagement and Awareness

The Security Engagement and Awareness Director is a senior member of the global security team and will be responsible for leading the development and execution of comprehensive communication and engagement strategies that effectively convey the organization's cybersecurity initiatives to global audiences. This role is crucial in engaging with senior leaders, shaping internal and external perception, and fostering a culture of cybersecurity awareness across different countries and cultures. Deep experience of developing and operationalizing communication and engagement services is necessary. The post holder will drive the development and delivery of these core service offerings and is responsible for the day-to-day management of the deliverables and management of direct reports in the team. 

• Build, operate, and continually improve engagement and communication services that underpins and support delivery of the business and security strategic objectives. This includes the development and implementation of training, awareness, crisis management and response communication plans that support our internal and external community of stakeholders, users, and customers.  

• Build and maintain trusted relationships with stakeholders. Provide specialized and deep expertise to develop and present compelling narratives that simplify complex security concepts for senior leadership across different countries and cultures. Foster strong relationships with executive stakeholders globally to enable alignment and support for security initiatives across the organization and its partners. 

• Provide specialized and deep expertise to lead the creation and implementation of Security branding and marketing strategies, that effectively communicate the security strategy and capabilities across the organisation and our customers where required. Develop culturally sensitive content for various communication channels, including social media, newsletters, and internal communications. 

• Represent the organization at industry forums such as AVEVA World and Gartner, delivering seminars and presentations on cybersecurity topics. Network with industry peers to stay updated on the latest trends and best practices. 

• Use psychological insights to understand human behaviors and needs across diverse cultures, tailoring communication strategies accordingly. Provide specialized and deep expertise to lead and develop training and awareness programs that address the human element of security on a global scale that reflects organizational needs. 

• Develop, operate and continually improve comprehensive crisis management plans. Manage relationships with media during a crisis. 

• Provide specialized and deep expertise to design and implement public relations strategies to cultivate strong relationships with industry, regulatory and influential professionals in various regions. Maximize the organizations security presence on various internal and external communication channels (e.g., social media). Organize PR events to increase awareness of the organization's cybersecurity capabilities in support of building trust with Customers. 

• Lead cybersecurity engagement and communication operational service and team planning to deliver effective and efficient services. Recruit, train, mentor, and supervise team members to build a competent professional skilled team with clear career pathways for members. Control budget for security services delivered by team to enable efficient use of resources. 

• Minimum of 10 years of experience in cybersecurity or communications, with at least 5 years in a leadership role. Proven track record of successfully engaging senior leaders and influencing organizational change across different countries. Extensive experience in developing and executing global branding and marketing strategies for cybersecurity initiatives. Proven work experience as a Communication and Engagement Director, or similar role with a global focus. 

• Extensive experience in a leadership role focused on security communication and engagement with preference for experience obtained in a software, internet service organization, or large consultancy environment. Able to lead a team through high-pressure situations. 

• Strong understanding of the global cybersecurity landscape, including emerging threats and regulatory requirements in different regions. Familiarity with international industry standards and frameworks such as NIST, ISO 27001, and GDPR. Deep specialist knowledge of psychological principles and their application in cybersecurity awareness and training across diverse cultures. Expertise in different social networks and media channels used globally. 

• Extensive experience in developing and executing long-term content strategies that align with organizational ambitions; crafting compelling and engaging narratives across various platforms and channels (internal and external). 

• Extensive experience of quickly assessing situations to make data driven decisions. Also, able to dig into details as well as analyze performance data related to cybersecurity from a high-level view to inform content strategies, track performance, and enable data driven decisions.  

• Extensive experience of translating complex digital and technical matters using language and terms that resonate with the recipient so they can easily consume the message and understand what it means for their respective business area. Extensive experience of communicating clearly and effectively with stakeholders, media, and the public where required.  

• Experience of working within a regulated environment and embedding needs within communication and engagement strategies.  

• Expert at developing material for wide range of stakeholders from external compliance authorities, customers, and executive board members to functional leaders and operational staff.  

• A professional certification in cybersecurity such as CRISC, CISM, CISSP, or equivalent experience.  

• A degree in a relevant field such as cyber security, risk management, information technology or field related to communications, public relations, marketing.