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Carrier Account Manager - job 2 of 2

Our client is a fast-growing tech start-up that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 350 professionals, they are helping millions of travelers stay connected across more than 180 destinations worldwide. As part of their global expansion, they are seeking a motivated Account Manager to manage and grow relationships with their carrier partners.

Role Overview: 
As an Account Manager, you will serve as the primary contact for global mobile carrier partners, leading contract negotiations and managing operational processes to ensure successful, long term partnerships. You will help strengthen their global eSIM network and collaborate with internal teams to optimize these relationships.
Responsibilities: 
• Carrier Negotiation & Relationship Management:

Develop and manage strong relationships with global mobile carriers, leading negotiations to secure competitive agreements. 
• Contract & Agreement Execution:

Lead and oversee contract negotiations to optimize pricing, service features, and technology integrations. 
• Operational Coordination:

Collaborate with internal teams to implement and maintain carrier agreements efficiently. 
• Market & Performance Analysis:

Continuously assess market trends, carrier performance, and partnership success to drive strategic improvements. 
• Process Optimization:

Ensure seamless execution of end-to-end carrier management, from onboarding to contract renewal, reducing inefficiencies. 

Required Experience: 
• Minimum of 3+ years experience in account management, business development, or carrier relations within the telecommunications industry. 
• Strong negotiation skills and proven experience in contract management with international mobile carriers. 
• Deep understanding of MNO, MVNO, and MVNE business models. 
• Experience analyzing business performance metrics and driving strategic initiatives. 
• Fluent in English (C1 level required); additional languages are a plus. 
• Experience working in fast-paced, global, and multicultural environments. 
• Strong analytical and results-driven approach.

Desired Experience: 
• Previous experience working with mobile carriers or telecom providers. 
• Knowledge of eSIM and GSMA technologies. 
• International experience or exposure to global markets. 

• Competitive salary with an annual performance bonus. 
• 20 days of paid time off. 
• Annual training budget for professional development. 
• Flexible work environment (hybrid/remote options available). 
• Work with a global team in a fast-growing technology company. 
• Career development opportunities in an international and innovative setting. 

Average salary estimate

$80000 / YEARLY (est.)
min
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$70000K
$90000K

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What You Should Know About Carrier Account Manager, Avomind

Join our client, a fast-growing tech start-up in the telecommunications space, as a Carrier Account Manager. Here, you will be at the forefront of revolutionizing how travelers stay connected globally, all while working with a diverse team of over 350 professionals. Your role will be pivotal as you manage and grow strategic relationships with mobile carrier partners around the world. Imagine being the primary contact for these partnerships, leading contract negotiations, and ensuring operational efficiency to cement successful, long-term collaborations. You will also have the exciting opportunity to strengthen our client’s global eSIM network while working closely with internal teams to optimize these relationships. If you have a knack for relationship building, strong negotiation skills, and a background in the telecommunications industry, then this position could be your perfect fit. It's a chance to make a significant impact, contribute to innovative telecom solutions, and help millions of travelers stay connected across more than 180 destinations. Plus, you'll be backed by a supportive company culture that values your professional development and offers a flexible work environment. Ready to take the next step in your career?

Frequently Asked Questions (FAQs) for Carrier Account Manager Role at Avomind
What responsibilities does a Carrier Account Manager at our client have?

As a Carrier Account Manager at our client, your responsibilities will include developing and managing relationships with global mobile carriers, leading contract negotiations, overseeing the execution of agreements, and collaborating with internal teams to implement effective carrier management processes. You will also need to continuously assess market trends and carrier performance to enhance partnership success.

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What qualifications are required for the Carrier Account Manager position at our client?

To qualify for the Carrier Account Manager role at our client, candidates should have a minimum of 3 years of experience in account management, business development, or carrier relations within the telecommunications industry. A strong grasp of international mobile carrier contracts, negotiation skills, and an analytical mindset are crucial. Fluency in English at a C1 level is required, and having additional language skills would be a valuable asset.

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What is the work culture like for a Carrier Account Manager at our client?

The work culture for a Carrier Account Manager at our client is dynamic, fast-paced, and highly collaborative. With a diverse team comprising professionals from various backgrounds, you will thrive in an environment that fosters innovation and values professional development. The flexible work options (hybrid/remote) enhance the work-life balance, making it an attractive workplace for ambitious professionals.

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What kind of growth opportunities can a Carrier Account Manager expect at our client?

As a Carrier Account Manager at our client, there are abundant growth opportunities available. You’ll be part of an international and innovative team, allowing you to develop your skills while leading crucial projects. The company is committed to your professional development, providing resources such as an annual training budget to enhance your career prospects.

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What are the benefits offered to Carrier Account Managers at our client?

Carrier Account Managers at our client enjoy a competitive salary with an annual performance bonus, 20 days of paid time off, and a commitment to work-life balance with flexible work options. Additionally, the company encourages continuous learning and professional growth through training budgets and opportunities for career advancement.

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Common Interview Questions for Carrier Account Manager
Can you describe your experience in managing relationships with mobile carriers?

In your response, emphasize your previous roles in account management, specifically highlighting how you built and maintained relationships with mobile carriers. Share specific strategies you used to strengthen these partnerships, focusing on measurable outcomes.

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How do you approach contract negotiations with international carriers?

Discuss your negotiation style, providing examples of successful negotiations you've led. Highlight your understanding of the telecom industry and elaborate on the factors you consider when negotiating terms to ensure mutually beneficial agreements.

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What strategies do you use to analyze market trends and performance metrics?

Outline the tools and methodologies you employ to assess market trends, focusing on any analytical frameworks you prefer. Highlight an example where your analysis led to strategic decisions that improved carrier relationships or performance.

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How do you ensure effective collaboration with internal teams?

Talk about your experience in cross-functional teamwork, emphasizing how you align the goals of different teams while ensuring effective communication. Provide examples of projects where collaboration led to successful outcomes.

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What do you know about eSIM technologies and their impact on mobile connectivity?

Express your understanding of eSIM technologies and how they function within the telecommunications industry. Discuss the benefits they bring to users and carriers, using examples or case studies to illustrate your point.

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Describe a time when you overcame a challenge in a previous account management role.

Share a specific example of a challenge you faced, the steps you took to resolve it, and the outcome. This response should showcase your problem-solving skills and resilience in the face of difficulties.

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How do you prioritize tasks when managing multiple carrier accounts?

Explain your organizational strategies for prioritizing tasks, such as using project management tools or methods. Highlight your ability to adapt and reprioritize based on evolving needs or deadlines.

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What makes you a good fit for the Carrier Account Manager role at our client?

Discuss your background, highlighting relevant skills and experiences that align with the responsibilities described in the job listing. Mention your passion for technology and your enthusiasm for contributing to a fast-growing start-up.

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How do you stay updated on industry trends and innovations in telecommunications?

Share your methods for keeping up with industry changes, such as following key publications, attending webinars, or participating in professional networks. This demonstrates your commitment to staying informed in this fast-evolving field.

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What are your long-term career goals, and how does this position align with them?

Outline your career aspirations and how the Carrier Account Manager position at our client serves as a stepping stone towards those goals. Emphasize your desire to grow within the telecommunications field and contribute to innovative solutions.

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Avomind is a platform connecting graduates and senior alumni from leading academic institutions with fast-growing firms. Our mission is to connect high-caliber candidates with impactful opportunities.... Our global network is built up of partnersh...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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