Sr Quality Assurance Engineer I - job 1 of 2

As a Sr Quality Assurance Engineer I at Axon, your main responsibilities include collaborating closely with development teams, facilitating end-user engagement, developing test plans, and executing test cases. You'll also be responsible for ensuring that QA best practices are followed throughout the software development lifecycle (SDLC) and identifying areas for process improvements.

To be qualified for the Sr Quality Assurance Engineer I position at Axon, candidates typically need a Bachelor’s degree in computer science or a related field, along with 5-7 years of software quality assurance experience. Strong manual testing skills and familiarity with tools like JIRA and Azure DevOps are also highly valued.

In the Sr Quality Assurance Engineer I position at Axon, you actively facilitate and assist end users in developing comprehensive test plans and test cases. Engaging directly with users allows you to better understand their needs, ensuring the testing process accurately captures the business requirements and workflows.

The work environment at Axon for a Sr Quality Assurance Engineer I is dynamic and collaborative, where team members are encouraged to bring their diverse perspectives into the mix. Employees work in comfortable hubs across various locations, including Seattle, fostering a culture of innovative problem-solving and shared goals.

In your role as a Sr Quality Assurance Engineer I at Axon, you will utilize various testing tools for tracking, reporting, and automating testing processes. Proficiency with tools like JIRA, Azure DevOps, and TestRail will empower you to effectively manage test documentation and ensure comprehensive test coverage.

When answering this question, relate specific experiences where you developed test plans, defined testing strategies, and executed tests. Mention any frameworks or tools you used and how you ensured quality throughout the testing process.

To respond effectively, outline your approach to assessing risks, timelines, and the overall impact of defects. Discuss how you communicate with stakeholders to ensure alignment on priorities and how you adapt to changes in the project.

Use this opportunity to demonstrate your problem-solving skills. Detail the steps you took to identify, analyze, and fix the bug, including any collaboration with teammates and the outcome of your efforts.

When discussing methodologies, highlight your experience with Agile and DevOps practices. Explain how these methodologies have shaped your testing approach, emphasizing adaptability and continuous feedback.

Share your techniques for developing comprehensive test cases, such as conducting requirement analysis, collaborating with stakeholders, and utilizing testing matrices to ensure coverage across different system aspects.

Discuss your familiarity with tools like JIRA, TestRail, and Azure DevOps. Emphasize how you leverage these tools to document defects, track testing status, and communicate progress with your team.

Explain your strategies for fostering open dialogue between QA and development teams. Emphasize the importance of regular check-ins, utilizing collaborative tools, and understanding both technical and user perspectives.

Provide examples where you analyzed existing QA processes, identified pain points, and proposed solutions. Highlight any initiatives you led to implement industry best practices and the positive impacts on project delivery.

Articulate the critical role QA plays in ensuring quality at every stage of the SDLC, from requirement gathering to deployment. Emphasize the value of early testing and ongoing feedback loops to enhance product reliability.

Discuss your philosophy on balancing manual testing with automation. Consider factors such as project scope, timeline, and test repetitiveness, explaining how you decide which tests to automate and which to conduct manually.