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CDL Delivery Driver/Service Specialist - Chandler, AZ

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your role at Vantive

The Service Specialist (CDL Delivery Driver) is responsible for safely operating an 18 to 24-foot commercial vehicle while delivering dialysis products to a diverse home patient base, as well as, kidney dialysis centers. Home patient visits consist of delivering dialysis solution, rotation of stock, and order accuracy assurance with occasional order pick-ups and returns.

Schedule: 4 day work week (5am-3pm/6am-4pm); 1-2 overnight per week (hotel and meal per diem provided) and weekends off.

WHAT WE OFFER FROM DAY 1:

  • $29.33 per hour
  • Paid Time Off (4 weeks) and Paid Holidays (11 paid)
  • Medical, Dental, Disability and Life Insurance coverage
  • Vision and Voluntary Benefits
  • Paid Parental Leave
  • Retirement Savings Plan
  • Employee Stock Purchase Program
  • Flexible Health Care Spending Accounts
  • Educational Assistance Plan
  • Ability to work overtime

Your team

This position is physically demanding and requires this person to make deliveries in exciting locations as our customer base resides in urban and rural localities. Home deliveries will require the incumbent to deliver up to, and at times in excess of 45 cases per delivery. The Service Specialist works closely with multiple levels of the supply chain; including but not limited to, dialysis patients, regional office staff, customer service team, and healthcare professionals.

What you'll bring

  • Minimum of 21 years of age
  • High school diploma or equivalent
  • Valid Class A or Class B Commercial Drivers Licenses (CDL) - Air Brake endorsement, MVR check must meet minimum standards as well as understand and follow all DOT rules and requirement
  • Valid Medical Card
  • Minimum of 1 year of driving comparable equipment with inside delivery experience preferred.
  • Ability to maintain driver HOS log using Electronic Logging Device (ELD).
  • Pass Industrial Capabilities Test
  • Perform multiple day routes that include some overnight travel
  • Safely operate material handling equipment such as lift gates, ramps, pallet jacks, walkie rider, Liftkar (stair climbers)
  • Effective verbal and written communication skills; strong social skills; ability to facilitate and work effectively in diverse, multi-functional teams.
  • Follow all safety rules for equipment use and driving outlined by Baxter and DOT
  • Ability to adequately distinguish colors to identify product labels

Physical Environment:

  • Working environment encompasses all areas of a distribution center, tractor trailer, patient homes, and dialysis centers
  • Repetitive lifting and moving of cases weighing up to 50 pounds
  • Frequent entering and exiting of vehicle
  • Frequent bending, crouching, twisting, reaching, grasping, climbing, and balancing
  • Frequent kneeling, squatting and wrist turning
  • Work efficiently and effectively in extreme cold and/or extreme heat
  • Join us as we revolutionize the treatment landscape and help improve patient lives worldwide.      

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $51,200 to $70,400 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.  The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.  The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Average salary estimate

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$51200K
$70400K

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What You Should Know About CDL Delivery Driver/Service Specialist - Chandler, AZ, Baxter

Are you ready to make a difference in people's lives while pursuing a fulfilling career? At Vantive, we're not just another dialysis solutions provider; we are passionate about extending lives and enhancing the opportunities for patients nationwide. We are looking for a dedicated CDL Delivery Driver/Service Specialist for our Chandler, AZ location. In this role, you will be responsible for safely operating commercial vehicles to deliver essential dialysis products to patients at home and to kidney dialysis centers. With a flexible 4-day work week, you can enjoy a balance between your personal life and career, with weekends off and the opportunity for overnight travel. You’ll be part of a dynamic team dedicated to exceptional service, ensuring that patients receive their life-sustaining products accurately and timely. Not only will you be lifting hefty loads up to 50 pounds, but you’ll also connect with a diverse range of individuals, from patients to healthcare professionals, making your work impactful. At Vantive, you’ll receive competitive pay starting at $29.33 per hour, comprehensive benefits from day one, and the chance to participate in our Employee Stock Purchase Program. Join us as we revolutionize the patient experience and become part of a community that believes in courage, commitment, and innovation. If you’re passionate about logistics and serving others, we want you on our team!

Frequently Asked Questions (FAQs) for CDL Delivery Driver/Service Specialist - Chandler, AZ Role at Baxter
What is the primary responsibility of the CDL Delivery Driver/Service Specialist at Vantive?

The primary responsibility of the CDL Delivery Driver/Service Specialist at Vantive is to safely operate commercial vehicles to deliver dialysis products to home patients and kidney dialysis centers. This includes not only delivering solutions but also ensuring stock rotation, order accuracy, and conducting occasional pick-ups and returns.

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What experience is required for the CDL Delivery Driver/Service Specialist position at Vantive?

Candidates for the CDL Delivery Driver/Service Specialist position at Vantive must have a minimum of 1 year of driving comparable equipment with inside delivery experience. A valid Class A or B Commercial Drivers License with an air brake endorsement, a valid Medical Card, and the ability to maintain an accurate driver HOS log using an Electronic Logging Device (ELD) are essential qualifications.

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What are the working hours for the CDL Delivery Driver/Service Specialist role at Vantive?

The CDL Delivery Driver/Service Specialist at Vantive enjoys a 4-day work week, typically working from 5 AM to 3 PM or 6 AM to 4 PM. The role may include 1-2 overnight trips per week, with accommodations and meal per diem provided, giving you the opportunity for balance between work and personal time.

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What benefits do CDL Delivery Driver/Service Specialists at Vantive receive?

CDL Delivery Driver/Service Specialists at Vantive receive an attractive benefits package that includes paid time off (4 weeks), paid holidays (11 per year), medical, dental, and vision coverage from day one, a retirement savings plan, educational assistance, and the ability to work overtime, among others.

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How does Vantive support the work-life balance for CDL Delivery Driver/Service Specialists?

At Vantive, we promote work-life balance for our CDL Delivery Driver/Service Specialists by offering a flexible 4-day work week, weekends off, and reasonable hours. This approach allows team members to enjoy their personal lives while making a significant impact in the field of patient care.

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Common Interview Questions for CDL Delivery Driver/Service Specialist - Chandler, AZ
How do you ensure safety while driving a commercial vehicle?

To ensure safety while driving a commercial vehicle, focus on adhering to all DOT safety regulations, maintaining a clear understanding of your vehicle's weight limits, conducting pre-trip inspections, and using defensive driving techniques. Be ready to discuss specific strategies you've implemented in past driving roles.

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Can you describe your experience with delivering goods in urban and rural areas?

Discuss your familiarity with different driving environments and how you've adapted your delivery methods to urban and rural settings. Mention any challenges you faced and how you overcame them, demonstrating your ability to navigate diverse routes efficiently.

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What steps do you take to maintain product delivery accuracy?

Maintaining product delivery accuracy is crucial. Share your process for verifying orders before loading, noting the importance of careful labeling and stock rotation. Discuss how you handle any discrepancies and ensure timely communication with your team to rectify issues.

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How do you manage time effectively during your delivery routes?

Time management is key in delivery roles. Describe the techniques you use to optimize routes, such as using GPS for real-time traffic updates, prioritizing deliveries by urgency, and planning for unforeseen circumstances to maintain schedules without compromising service quality.

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What are the most important communication skills for a delivery driver?

Effective communication is vital for addressing any issues and coordinating with diverse team members. Discuss your approach to communicating clearly and professionally with patients, healthcare staff, and back-office teams, emphasizing active listening and responsiveness.

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How do you handle fatigue during long driving hours?

Handling fatigue requires proactive measures. Talk about your strategies for staying alert, such as taking scheduled breaks, staying hydrated, and ensuring adequate rest before shifts. Highlight your commitment to safety and compliance with HOS regulations.

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Can you give an example of a time you overcame a significant challenge on the road?

Prepare a specific example where you faced an unexpected challenge, such as adverse weather conditions or vehicle issues, and explain how you reacted. Emphasize problem-solving skills and your ability to remain calm under pressure while prioritizing safety.

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Why do you want to work as a CDL Delivery Driver/Service Specialist at Vantive?

Express your passion for making a difference in patients' lives and how Vantive's mission aligns with your values. Share specific aspects of the company, such as their innovative approach to care and commitment to community, that resonate with your personal and professional aspirations.

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How comfortable are you with performing physical tasks related to deliveries?

Discuss your physical capabilities and experience with tasks like lifting heavy cases. Emphasize your understanding of the job's physical demands and your commitment to following safety guidelines to complete these tasks effectively.

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What do you know about Vantive and its services?

Showcase your knowledge of Vantive by mentioning its commitment to kidney care and vital organ therapy. Discuss its mission to improve patients' lives through innovative solutions, and express enthusiasm for contributing to this important work as a CDL Delivery Driver/Service Specialist.

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At Baxter, we are united by our mission to save and sustain lives. We are an inclusive community of diverse individuals who are driven to go beyond what is to what is possible in healthcare. We are proud to work at the critical intersection ...

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April 12, 2025

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