Product Designer

As a Product Designer at BlaBlaCar, you'll be responsible for leading the design process from concept to QA, collaborating with cross-functional teams to deliver high-quality designs. You will define user problems using data-informed design, ensuring that the solutions you create are both effective and engaging. You'll also conduct benchmarking and leverage insights from user research to drive continuous improvement and innovation in our product.

To qualify for the Product Designer position at BlaBlaCar, candidates should ideally have 4+ years of user experience design across various platforms, demonstrate end-to-end design expertise, and possess strong skills in information architecture and data-driven design. Additionally, fluency in English, effective communication, and the ability to tell compelling design stories are crucial for this role.

At BlaBlaCar, the design process is comprehensive, involving collaboration from the initial concept to QA. As a Product Designer, you'll engage in problem definition alongside Product Managers and research teams, and create high-fidelity prototypes. You’ll utilize our design system, PIXAR, to maintain consistency and efficiency, and participate in continuous feedback loops with engineers and other stakeholders throughout the development cycle.

Yes! BlaBlaCar offers flexible working arrangements for the Product Designer position, including the option to work remotely from anywhere in France. Additionally, you'll have access to our co-working spaces located in several cities across the country. This provides you with the flexibility to work where you feel most productive while still being part of a dynamic team environment.

As a Product Designer at BlaBlaCar, you can expect to work on a variety of exciting projects that aim to enhance user experience across our platform. This includes gamifying profile pages, revamping sign-up processes, introducing advanced profile customization features, and improving in-app messaging to drive user engagement and trust. Each project presents an opportunity to innovate and make a significant impact on our users' travel experiences.

When approaching user-centered design, I focus on understanding the users' needs and pain points through research and data analysis. I involve users throughout the design process, using feedback and testing to iterate on my designs, ensuring that the final product resonates with their expectations and solves their problems effectively.

Absolutely! In my previous role, I analyzed user behavior data from an app to identify friction points in the onboarding process. By conducting A/B testing on different design variations, I gathered insights that allowed me to refine the user flow, ultimately resulting in a significant increase in user sign-up completion rates.

I commonly utilize tools such as Sketch or Figma for creating high-fidelity prototypes, alongside InVision for collaboration and feedback. For user research, I leverage tools like Google Analytics and Hotjar to track user interactions. Using these tools in tandem allows me to maintain a smooth design workflow while incorporating valuable user insights.

I stay updated with design trends by regularly following industry blogs, attending design webinars, and being active in design communities. Networking with other designers and participating in workshops helps me gain fresh perspectives and understand emerging trends that can be incorporated into my work.

Collaboration is critical in my design work as it allows for diverse perspectives and ideas. Working closely with cross-functional teams, including engineers and product managers, ensures that my designs are viable and aligned with business goals. I actively seek feedback and foster open communication to refine my designs continuously.

In one instance, I faced a challenge when a proposed redesign conflicted with existing technical constraints. To address this, I organized a brainstorming session with the engineering team to explore alternative solutions. By pivoting our approach and creating a simplified design that adhered to technical limitations, we successfully implemented the project without compromising user experience.

My prototype creation process begins with sketching initial ideas based on research findings and user requirements. I then transition into high-fidelity prototypes using tools like Figma, ensuring that these prototypes are interactive to simulate real user experiences. Testing these prototypes with users allows me to gather feedback and make necessary adjustments before final development.

I prioritize accessibility by following established guidelines such as WCAG. This includes using appropriate color contrasts, ensuring keyboard navigability, and providing alternative text for images. Regularly conducting accessibility testing with diverse user groups is vital to validate that my designs can be easily used by everyone.

Balancing user needs with business objectives requires careful prioritization. I start by conducting thorough user research to understand their needs, then align those insights with business goals. Maintaining open communication with stakeholders throughout the design process helps me create solutions that satisfy both audiences effectively.

During my design review process, I present my work to cross-functional teams, encouraging constructive feedback and a collaborative discussion. This approach allows me to incorporate diverse perspectives and iterate on designs effectively. I also ensure that designs are tested against user expectations to refine my outcomes before final implementation.