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Field CTO

Job Title: Field Chief Technology Officer (Field CTO)Additional Job Title: VP, Pre-SalesLocation: USPosition Overview: Blue Yonder is looking for a highly skilled and forward-thinking Field Chief Technology Officer (Field CTO) to join our team. As a Field CTO, you will engage directly with C-level executives, leading strategic conversations to uncover customer pain points, design impactful strategies, and architect best-in-class solutions using Blue Yonder's differentiated technologies. This role requires a unique combination of technical expertise, strategic thinking, operating knowledge of how rightly-curated supply chain and operations can drive competitive business advantage. Utilizingexceptional communication skills to drive customer success, build trust, and deliver tangible business outcomes are pre-requisites.In this position, you will not only lead architectural engagements but also play a pivotal role in articulating the value of Blue Yonder's platform, and solutions to both technical and business stakeholders. Your ability to tailor complex, AI-driven supply chain solutions to meet the unique needs of each customer will make you a trusted advisor and thought leader within both the company and the industry.At Blue Yonder, we are committed to fostering a culture of innovation, collaboration, and excellence. As a Field CTO, you will be at the forefront of transformative supply chain technology, shaping the future of the industry while building meaningful relationships with some of the world's most prominent companies.Role & Responsibilities:• Executive Engagement & Strategy:o Engage directly with C-level executives and senior leaders to drive business & technology trends in their challenges, understand pain points, and uncover opportunities for transformation within their supply chain operations.o Lead high-level architectural engagements, guiding customers through the process of understanding how Blue Yonder's AI-driven solutions can optimize their supply chain operations and deliver value.o Partner with Blue Yonder Data Science organization to envision and deliver AI-in-Operations through rapid prototyping with Predictive-AI, Generative-AI and Agentic frameworks, validating value-driven adoption, consumption and business outcomes• Solution Architecture & Innovation:o Architect best-in-class, scalable solutions by leveraging Blue Yonder's technologies and industry best practices, ensuring that client needs are met with innovative, high-impact designs.o Create high-level strategies that align with customer business objectives while demonstrating the tangible benefits of adopting Blue Yonder's suite of solutions.• Customer Trust & Relationship Building:o Build and nurture long-term relationships with customers by consistently demonstrating expertise, understanding their business needs, and providing continuous guidance on how Blue Yonder's solutions can drive transformation and results.o Leverage your expertise to cultivate customer trust and confidence in Blue Yonder as a true strategic partner.• Value Communication & Thought Leadership:o Effectively communicate the value of Blue Yonder's supply chain solutions to both technical and business stakeholders, bridging the gap between technology and business outcomes.o Serve as a thought leader in the supply chain technology space, advocating for Blue Yonder's solutions at industry events, customer meetings, and thought leadership forums.• Solution Implementation Best Practices:o Advise on the implementation and integration of Blue Yonder solutions, ensuring adherence to best practices and driving optimal performance across customer environments.o Collaborate with Blue Yonder's internal teams (Sales, Engineering, Customer Success) to ensure alignment on project goals and successful solution deployment.• Customer Success & Continuous Improvement:o Monitor and drive customer success by continuously assessing their evolving needs and ensuring Blue Yonder's solutions deliver on promised outcomes.o Work closely with the customer success team to ensure the ongoing optimization and adoption of solutions, helping clients maximize their ROI.• Cross-Functional Collaboration:o Partner with internal teams, including sales, product management, and engineering, to help shape product development and ensure the solution aligns with customer and market requirements.o Influence product and solution development by providing feedback from client engagements, identifying potential improvements or enhancements.Qualifications:• Experience:o 10+ years of experience in senior technical roles, ideally in the supply chain management, logistics, or enterprise software industries.o Demonstrated success in a customer-facing technical leadership role, such as a Field CTO, Pre Sales, Solutions Architect, or Principal Consultant, with a proven track record of leading complex technical engagements and solution design.o Credentials and first-hand experience in AI-led transformations at $3B+ global companies• Technical Expertise:o Strong background in enterprise software, cloud platforms, and modern technologies (AI, machine learning, data analytics, etc.) as they apply to supply chain management and business optimization.o Proven experience in architecting complex, scalable solutions that address customer pain points and drive business outcomes.• Strategic Thinking & Communication:o Strong ability to define and communicate high-level strategies and technical solutions to a broad audience, ranging from business executives to technical teams.o Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build relationships at all organizational levels.• Leadership & Collaboration:o Proven experience as a technical lead in sales campaigns, with a customer-focused and outcome-driven approach.o Proven leadership abilities, with experience leading cross-functional teams and driving collaborative solutions.o Customer-centric with a consultative mindset, able to influence customer decisions and align technology with their business goals.• Education:o Bachelor's degree in Computer Science, Engineering, or related field. MBA or other advanced degrees are a plus.-------------------------------------------The salary range for this position is$193,198.00 - $250,802.00.The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:• Comprehensive Medical, Dental and Vision• 401K with Matching• Flexible Time Off• Corporate Fitness Program• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much moreAt Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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What You Should Know About Field CTO, Blue Yonder

Blue Yonder is on the lookout for a dynamic Field Chief Technology Officer (Field CTO) to join our vibrant team in Farmers Branch, TX. If you're someone who thrives on engaging directly with C-level executives and loves transforming intricate customer challenges into streamlined solutions, this role might be perfect for you! As our Field CTO, you'll leverage your extensive technical expertise to design innovative strategies that cater to our clients' unique supply chain needs. Your day-to-day will involve leading architectural engagements, ensuring that our AI-driven solutions truly enhance our customer's operations. It’s not just about tech; it’s about building lasting partnerships and trust. You’ll be an integral part of a talented team, working alongside blue-chip clients, helping them understand and adopt cutting-edge practices within their supply chain. Plus, your thought leadership will be pivotal in advocating Blue Yonder's exceptional capabilities at industry events. We pride ourselves in following a culture of collaboration and excellence, and we are eager to see how your experience in executive engagement, solution architecture, and customer success can help shape the future of supply chain technology. If you are passionate about driving customer transformation and are eager to be at the forefront of the industry wielding best-in-class technologies, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Field CTO Role at Blue Yonder
What are the main responsibilities of a Field CTO at Blue Yonder?

As a Field CTO at Blue Yonder, your primary responsibilities will include engaging with top-level executives to address their supply chain challenges, architecting tailored solutions using our advanced technologies, and building strong relationships with clients to ensure their success. You'll also play a pivotal role in communicating the value of our offerings both technically and strategically.

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What qualifications do I need to apply for the Field CTO position at Blue Yonder?

To be a successful candidate for the Field CTO role at Blue Yonder, you should have at least 10 years of experience in senior technical positions, particularly in supply chain management or enterprise software. A strong background in AI-driven transformations and excellent communication skills are vital. An engineering or computer science degree is usually required, and advanced degrees can be an added advantage.

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How does a Field CTO influence project outcomes at Blue Yonder?

The Field CTO at Blue Yonder significantly influences project outcomes through strategic executive engagements, by guiding clients through complex solution implementations, and ensuring that our technologies are aligned with their business objectives. By fostering strong relationships and maintaining trust, you will drive higher customer satisfaction and better results.

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What role does communication play in the Field CTO position at Blue Yonder?

In the Field CTO position at Blue Yonder, exceptional communication skills are crucial. You must effectively translate complex technical information into business value for various stakeholders, from technical teams to C-level executives. This ability to bridge the technical and business gap is key to fostering understanding and driving success.

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What is the significance of collaboration in the Field CTO role at Blue Yonder?

Collaboration is at the heart of the Field CTO role at Blue Yonder. We expect you to work closely with cross-functional teams, including sales, engineering, and customer success, to design and deploy solutions that meet and exceed client expectations, resulting in a cohesive and effective approach to innovation and value delivery.

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Common Interview Questions for Field CTO
Can you describe your experience with supply chain technologies as a Field CTO?

When answering this question, share specific examples from your previous roles, focusing on your ability to leverage technology for strategic supply chain improvements. Highlight any AI or data analytics implementations you have overseen that have led to significant business outcomes.

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How do you build trust with C-level executives?

Building trust with executives often involves demonstrating deep industry knowledge and tailoring your communication style to their needs. Share your techniques for active listening, offering actionable insights, and consistently following through on commitments to illustrate how you've successfully built such relationships.

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What approach do you take when designing tailored solutions for clients?

To respond effectively, discuss your methodology for understanding clients' specific challenges. Include your steps for gathering information, collaborating with technical teams, and presenting solutions that align precisely with client objectives, while emphasizing a consultative approach.

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How do you stay updated on trends and innovations in supply chain management?

Mention the resources you regularly engage with, such as industry journals, conferences, or webinars. Highlight your professional network and how it helps you stay informed about emerging technologies and best practices, thus enabling you to lead insightful conversations with clients.

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How have you handled technical roadblocks faced by clients?

Share a specific example where you encountered a technical challenge during a project. Explain the steps you took to assess the situation, involve the necessary stakeholders, and ultimately arrive at a solution, demonstrating your problem-solving abilities and leadership skills.

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Can you describe a successful AI-driven transformation you led?

In answering this question, share details about a project where AI was implemented effectively. Discuss what the transformation entailed, the challenges faced, and how you measured success with data-driven outcomes to showcase your experience and expertise.

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What strategies do you use to ensure customer success?

Discuss your proactive approach to understanding the evolving needs of your clients, such as regular check-ins and feedback loops, along with joint success metrics that help track and ensure ongoing optimization of the solutions.

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How do you approach collaboration with cross-functional teams?

Emphasize the importance of clear communication, shared goals, and frequent updates. Share an example that showcases how you effectively collaborated with different teams to overcome challenges and achieve a successful project outcome.

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How do you measure the impact of your architectural solutions?

Talk about the metrics you use, such as ROI, efficiency gains, or customer satisfaction scores, and explain how you collaborate with clients to track these metrics and make necessary adjustments for ongoing success.

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What is your philosophy on leadership within a technology-focused organization?

Express your belief in servant leadership, emphasizing empowering your teams, fostering a shared vision, and cultivating an inclusive environment. Provide examples of how this philosophy leads to better collaboration and innovation.

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