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Sales Supervisor - New Store

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Our Retail Sales Supervisors are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the “Bob’s Way” our Retail Sales Supervisors find satisfaction in leading a motivated, driven , commission sales team in a low pressure, honest, gimmick free and enjoyable shopping environment.

"No phony sales, no phony gimmicks, just everyday low prices and value! We call it the Bob’s Way because no one does it better!" - Bob Kaufman Founder and President Emeritus

Our Retail Sales Supervisor:

Using some of the best technology in the retail furniture industry, our Retail Sales Supervisor will coach, train and lead a team of Retail Guest Experience Specialists o make our customer’s furniture dreams come true. Working alongside our customers to understand their design wants and budget needs; while working to exceed commission sales goals in a welcoming retail environment.

Our New Concept Store:

Combining our visual displays, online product catalogs, this new concept will provide a new, fresh approach to the furniture buying experience.

Major Duties and Responsibilities:

Open and close Showroom according to Bobs Policy and Company expectations
Oversee sales floor with goal of assuring highest level of service to customers, highest closing rate and maximum average sale
Ensure continuous training, coaching and mentoring of Guest Experience team
Exhibit an enthusiastic Showroom presence and conduct oneself according to Sales Floor Guidelines expectations
Practice “Management Involvement” consistently to assist the Guest Experience team in performing a high-caliber customer service and sales centric experience
Performing Bob’s Huddles and Drills with high enthusiasm, setting the stage for the days activities, creating a fun and learning filled environment.
Coach to Bob’s Mystery Shop Guidelines to meet Customer needs and Company expectations.
Training, observing and ensuring Guest Experience team is following the Bob’s 7 Steps of Selling to ensure every Bob’s Customer has a consistent service centric experience
Engage in ongoing E- Learning and other training modules provided by Bob’s to continue to educate and enhance product knowledge
Actively build the Bob’s Brand by asking Bob’s Customers to rate our service
Engage and complete the sales process and Customer centric service by ensuring that all required processes are completed accurately and timely
Work to ensure that Bob’s Showroom is customer ready at all times

Required Qualifications

Ability to lead and manage people
Ability to display analytical, critical thinking and problem solving skills
Ability to use sound judgment and practice sound decision making
Ability to actively listen, communicate effectively and utilize communication tools appropriately
Ability to motivate self and others
Proven ability to effectively manage one's own time and the time of others
Proven ability to identify root cause and manage and improve process
Ability to set clear goals and expectations

Preferred Qualifications

3 years minimum successful supervising Customer Service environment
3 years minimum Supervisor/Management experience
Retail and Sales leadership experience

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Average salary estimate

$52500 / YEARLY (est.)

min

max

$45000K

$60000K

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What You Should Know About Sales Supervisor - New Store, bobsdf

As a Sales Supervisor at Bob’s Discount Furniture in Cary, NC, you'll be an essential part of our thriving retail success story! We pride ourselves on fostering an environment where your achievements are celebrated, and your career can flourish. With the responsibility of leading a motivated commission sales team, your role will involve creating an authentic shopping experience that embodies our philosophy – 'No phony sales, no phony gimmicks, just everyday low prices and value.' Here, you’ll have the opportunity to coach, train, and mentor our Retail Guest Experience Specialists, enabling them to assist customers in realizing their furniture dreams. By utilizing cutting-edge technology, you'll work closely with customers, helping them navigate their design preferences and budget needs while encouraging your team to exceed sales goals. You’ll be responsible for opening and closing the showroom, ensuring a top-notch service level, and continuously mentoring your team on Bob’s 7 Steps of Selling. At our new concept store, you’ll engage customers with innovative visual displays and an enhanced shopping experience. Your ability to motivate, analyze, and lead will be key to driving customer satisfaction and building the Bob’s brand in your community. Join us, and let's make furniture shopping exciting for every customer together!

Frequently Asked Questions (FAQs) for Sales Supervisor - New Store Role at bobsdf

What are the responsibilities of a Sales Supervisor at Bob’s Discount Furniture?

As a Sales Supervisor at Bob's Discount Furniture, you will play a pivotal role by overseeing the sales floor to ensure the highest level of customer service. This includes coaching and mentoring the Retail Guest Experience team, engaging with customers to meet their design needs, and conducting daily huddles to prepare for success. You’ll also be responsible for opening and closing the showroom, ensuring that all team members adhere to our 'Bob’s Way' policy.