Sales Representative: Repairs Division - job 1 of 4

As a Sales Representative in the Repairs Division at Bone Dry Roofing, your primary responsibilities include representing the company with professionalism and integrity, conducting roof and attic inspections, providing estimates for repairs, and maintaining strong communication with both past and current customers. You will also be running daily leads and ensuring the effective execution of projects alongside the production team.

To apply for the Sales Representative position at Bone Dry Roofing, you will need a High School Diploma or equivalent, a valid driver's license, and the ability to pass a background check. While industry experience is preferred, it is not required as we provide comprehensive training. Physical requirements include the ability to occasionally lift 50 lbs and climb ladders.

Yes! At Bone Dry Roofing, we believe in investing in our team members. We provide extensive training for new Sales Representatives, equipping you with the knowledge and tools necessary to thrive in your role. Our Industry Leading Sales System will help you gain the skills needed to succeed.

The compensation for a Sales Representative at Bone Dry Roofing ranges from $70k to $100k based on experience. In addition to a competitive salary, we offer excellent benefits including medical, vision, and dental insurance, company-paid life insurance, and a 401(k) plan among others.

Absolutely! Sales Representatives at Bone Dry Roofing receive a comprehensive benefits package that includes medical, vision, and dental insurance, company-paid life insurance, short-term disability, 401(k), paid time off, and holidays. Plus, you’ll have a company vehicle provided for your sales appointments.

When dealing with difficult customers, it's crucial to stay calm and listen actively. Acknowledge their concerns, and show empathy. Then, provide clear solutions or options to address their issues. Your ability to remain composed and professional will demonstrate your commitment to customer service.

In my previous role, I identified a customer's needs through probing questions and provided tailored solutions that resonated with them. I followed up diligently, addressing their hesitations. The combination of personalized service and persistence led to a successful sale, demonstrating the importance of relationship building.

My primary motivation comes from the desire to help customers while achieving personal and professional growth. I find satisfaction in exceeding sales targets, as it not only reflects my effort but also correlates with the positive impact I have on customers’ lives.

Prioritizing leads requires assessing their readiness to purchase, urgency, and alignment with our services. I categorize leads based on these criteria and focus on those ready to engage, while ensuring I maintain contact with warm leads for future opportunities.

To ensure effective follow-up, I maintain a detailed customer database and schedule reminders for follow-up calls or emails. I personalize my communication by referencing previous interactions, demonstrating my commitment to their service and fostering a lasting relationship.

I utilize digital tools for scheduling and task management, which helps me prioritize my daily goals efficiently. Additionally, I maintain a daily log of my activities, ensuring I stay on track and can review my progress regularly.

Effective communication hinges on clarity, active listening, and adaptability. I tailor my communication style to match my client's preferences, ensuring they fully understand our offerings while also feeling valued and heard throughout the discussion.

I admire Bone Dry Roofing’s commitment to excellence and customer satisfaction. As a Sales Representative, I appreciate the emphasis on training and development, empowering employees to grow. I believe my values align closely with the company’s mission, making it an ideal place for me to contribute and thrive.

In my previous role, I collaborated with other departments to streamline our sales process. By sharing insights and fostering open communication, we successfully increased efficiency and improved customer satisfaction, ultimately reaching our sales goals together.

The key to providing excellent customer service lies in sincere engagement and understanding customer needs. By actively listening, responding promptly, and being transparent about services, you create a positive experience that fosters trust and long-term relationships.