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Campus Resource Officer

Monitors and ensures safety and security conditions within Boys Town properties by patrolling campus and schools. Interacts with youth as needed.

Schedule: 7:00 AM-3:00 PM
Days: TBD

MAJOR RESPONSIBILITIES & DUTIES:

Provides safe and effective services

  • Adheres to policies related to safety and boundaries with service recipients.

  • Attends safety and abuse risk management training as assigned.

  • Adheres to procedures related to managing high-risk activities and supervising service recipients.

  • Reports suspicious or inappropriate behaviors and policy violations.

  • Follows mandated abuse reporting requirements.

Ensures safety and security conditions within Boys Town properties

  • Actively monitors and ensures safety and security conditions within Boys Town properties by patrolling campus and Boys Town schools on foot, on a bicycle, or in a vehicle.

  • Makes regular interior and exterior patrols of Boys Town properties/buildings to ensure security and safety standards are met and maintained as directed by local policy, post orders, and applicable regulations.

  • Initiate positive, professional relationships with youth when working in schools. Officers must be a confident, moral role model for youth.

  • Maintains an awareness of youth whereabouts on campus through youth interaction, surveillance, calendars, schedules, and databases.

  • Locates distressed youth on campus from verbal directions provided and conducts calm dialogue with youth under stress.

  • With the assistance and supervision of School staff and Youth Care staff, calms and safely removes a youth from a program area and provides crisis intervention when the youth is in need.

  • Responds immediately to observed or dispatched calls from staff when they require assistance with youth or any program area in schools or on campus.

  • Escorts personnel to and from vehicles as requested.

  • Safely utilizes Boys Town vehicle to complete requirements of position.

  • Walks over moderate terrain throughout an eight-hour shift during calm to adverse weather conditions.

  • Checks all key stations and other designated areas to detect security violations. Secures doors and windows and monitors for intruders and other unusual conditions.

  • Observes and reports maintenance needs. Investigates and reports incidents involving personal injury, property damage, theft, and/or vandalism occurring on property or areas under jurisdiction and completes the designated reports. Communicates with Boys Town Police Department as necessary to report unusual and unsafe conditions.

  • Projects a secure campus by the observed presence of continuous patrol and inspection of Boys Town schools and campus grounds, and by immediate and professional response to dispatch orders for service.

  • Investigates security alarms and fire alarms. Contacts appropriate staff in response to computer room alarms.

  • Assists staff and guests to shelter in the event of severe weather warnings. Executes evacuation plan in response to fire alarm activity.

  • Proactively and creatively supports the Boys Town culture to maintain a safe, strong, and secure community.

  • Interacts personally and professionally with Boys Town youth, staff, and visitors on and off-campus.

  • Provides security for staff and youth during program changes or during mass movement of youth, including provide security for special events.

  • Investigates unauthorized personnel in accordance with policy and training.

  • Accurately and succinctly completes security reports and documentation of appropriate shift activities.

  • Enforces the 'Tobacco Free' Campus policy.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • High level of professionalism and interpersonal skills.

  • Proficient in Microsoft Office.

  • Ability to promote and maintain excellent public relations with youth, staff, visitors, and all employees and maintain confidentiality.

  • Ability to effectively blend candor, care, and empathy in dealing with others.

  • Ability to react and de-escalate youth in an empathetic and caring manner.

  • Ability to quickly assess situations and respond appropriately.

  • Excellent administrative and organizational skills.

  • Ability to work independently or as a team, meet deadlines, and multi-task while maintaining quality standards.

  • Ability to stand and/or walk for long periods of time.

  • Ability to perform physical requirements/training and defensive tactics to respond to non-compliant youth and to escort non-Boys Town personnel off the premises.

  • Ability to detect, respond, and report all unsafe conditions accordingly.

  • Ability to provide basic motor vehicle assistance, i.e., operate a battery jump pack to assist in starting vehicles and a portable compressor to inflate tires.

REQUIRED QUALIFICATIONS:

  • High school diploma or equivalent required.

  • Minimum 21 years of age required.

  • Minimum of 6 months of related experience, including administrative work required.

  • Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration check required.

  • Work rotating shifts; including evenings, weekends, holidays, and overtime as required.

  • Ability to work at multiple Boys Town property locations required, including the Boys Town main campus and/or any of the schools on the campus.

  • Ability to complete School Resource Officer Type (NASRO) Training within 90 days of transfer or hire required.

  • Ability to complete and maintain BLS (CPR) certification within 90 days of transfer or hire required.

  • Ability to complete and maintain certification in the nationally recognized personal restraint training model (NCI) or Safe Crisis Management (SCM) within 60 days of transfer or hire required.

  • Officers assigned to schools must be in the position for 90 days prior to consideration required.

PREFERRED QUALIFICATIONS:

  • Minimum of two years of experience in Law Enforcement, Security, Military, or Juvenile Counseling preferred.

  • Two years of experience in Juvenile Probation or Juvenile Court Services preferred.

  • Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

  • Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

  • Position requires moderate to heavy physical activity. Frequent standing, walking, climbing and reaching overhead. Lifting, carrying, pushing and pulling: occasionally (0-33% of shift) up to 100 lbs; frequently (34-66% of shift) up to 50 lbs; and constantly (67-100% of shift) up to 20 lbs. Occasional work at a keyboard, workstation, or desk. Occasional squatting, kneeling, negotiating to the ground into a quadruped position, crawling, lying on the ground while maintaining a variable static force to restrain a child or simulate restraining. Requires functional use of bilateral lower extremities to complete these tasks as the restraint required will dictate employee position and duration of the task, lasting up to 3 minutes. Occasional forceful exertion of the upper extremities while restraining a child or simulating restraints that would require function strength and range of motion the upper extremities and trunk. Force is variable depending on restraint, may be up to 50lbs of static force and up to 3 minutes. Subject to environmental conditions. Activities occur inside and outside, occasionally having to be in temperatures below 32 degrees for periods of more than one hour. The employee is subject to noise causing the employee to shout in order to be heard. The employee is occasionally subject to hazards such as proximity to moving mechanical parts, high places (roof tops), exposure to high heat and possible exposure to various chemicals. Subject to environmental conditions such as fumes, odors, dust, mists, gases or poor ventilation.

Diversity is more than a commitment at Boys Town—it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communitiesA unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location.  Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.   Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider.  We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

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What You Should Know About Campus Resource Officer, Boys Town

Join Boys Town as a Campus Resource Officer and become a key player in ensuring the safety and security of our vibrant campus in Omaha, NE. In this pivotal role, you'll patrol the campus and schools, ensuring that young people feel supported and secure. You'll interact with the youth, establishing positive and professional relationships that help create a trustworthy environment. The position runs from 7:00 AM to 3:00 PM with a flexible schedule, and no two days are ever the same! As a Campus Resource Officer, you’ll be responsible for monitoring safety conditions, responding to incidents, and implementing crisis intervention strategies when necessary. Your commitment to adhering to safety policies and procedures will protect our students and staff while fulfilling your role as a confident, moral role model. Beyond maintaining security, you'll also engage in various administrative duties, fulfill reporting requirements, and sometimes assist with transportation. If you’re passionate about making a difference in young lives and have the skills to handle challenging situations with empathy and professionalism, then this role could be the perfect fit for you.

Frequently Asked Questions (FAQs) for Campus Resource Officer Role at Boys Town
What are the responsibilities of a Campus Resource Officer at Boys Town?

As a Campus Resource Officer at Boys Town, you will have a broad range of responsibilities, including patrolling the campus, monitoring safety conditions, and maintaining a secure environment for both youth and staff. You’ll respond to incidents, provide crisis intervention, and engage positively with youth, all while following established safety policies and protocols.

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What qualifications are required for the Campus Resource Officer position at Boys Town?

To qualify for the Campus Resource Officer position at Boys Town, you must have a high school diploma or equivalent and be at least 21 years old. Additionally, you should possess a valid driver’s license with a good record and have at least six months of related experience. Specific training requirements, such as completing the NASRO training within 90 days, are also essential.

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What skills are important for a Campus Resource Officer at Boys Town?

Important skills for a Campus Resource Officer at Boys Town include excellent interpersonal and communication abilities, solid decision-making skills, and a high level of professionalism. The ability to handle stressful situations with empathy and compassion is also crucial for effectively interacting with youth in a supportive manner.

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How does Boys Town support the professional development of its Campus Resource Officers?

Boys Town is deeply committed to the professional growth of its employees, including Campus Resource Officers. This includes offering tuition assistance, providing essential training programs, and fostering a culture of continuous learning. This dedication ensures that officers are well-prepared and equipped to handle their responsibilities effectively.

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What is the work environment like for a Campus Resource Officer at Boys Town?

The work environment for a Campus Resource Officer at Boys Town is dynamic and involves both indoor and outdoor settings. Officers must be physically active, as they will frequently patrol campus grounds and respond to incidents, all while maintaining a keen awareness of their surroundings and the youth they serve.

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Common Interview Questions for Campus Resource Officer
How would you handle a situation where a youth is distressed on campus?

To handle a distressed youth effectively, I would first approach them with a calm demeanor to establish trust. I would use active listening to understand their concerns and provide empathy, allowing me to diffuse the situation. It's important to treat each case uniquely, offering support while also adhering to safety protocols.

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Can you describe your experience in maintaining safety in a community setting?

In my previous roles, I consistently monitored safety conditions and implemented strategic interventions. I've conducted regular patrols, reported incidents accurately, and enforced safety protocols. My experience includes effective communication with both community members and staff to maintain a secure environment.

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What is your approach to building rapport with youth?

Building rapport with youth starts with authenticity and open communication. I believe in making meaningful connections through active engagement—encouraging conversations that are supportive and understanding. By being a consistent presence and role model, I can foster trust and respect.

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Describe a time when you had to de-escalate a tense situation.

In a previous role, I faced a situation where a youth was becoming increasingly agitated. I approached them calmly and spoke in a soothing voice, validating their feelings while setting clear and respectful boundaries. Using my training in crisis management, I was able to bring the situation to a peaceful resolution.

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What methods do you use to report and document incidents?

I utilize a systematic approach to documenting incidents, ensuring that I follow our organization’s reporting policies. This includes noting the time, details of the event, and witnesses to provide clear and concise reports. Accurate documentation is crucial in maintaining transparency and accountability.

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How do you prioritize your actions during a crisis?

During a crisis, prioritizing actions involves assessing the situation rapidly and identifying immediate dangers to the youth or staff. My first response is to ensure everyone's safety, followed by calming the individuals involved, gathering information, and implementing crisis intervention techniques as necessary.

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What role does teamwork play in your approach to campus safety?

Teamwork is absolutely vital in promoting campus safety. I believe effective collaboration with coworkers, school staff, and community resources ensures that we provide the best support possible. Open lines of communication and mutual respect enable us to respond swiftly and accurately to any situation.

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How would you handle unauthorized personnel on campus?

Handling unauthorized personnel involves a balance between safety and authority. I would first approach the individual calmly to assess the situation, while contacting proper authorities if needed. It's essential to address unauthorized access respectfully but firmly, ensuring the safety of the youth and staff.

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What strategies do you use to promote a safe environment on campus?

Promoting a safe environment starts with visibility; I make regular patrols throughout the campus. Additionally, building relationships with youth helps create a culture of trust where they feel comfortable reporting any concerns. I also advocate for safety training and awareness programs for staff and students.

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Why do you want to work as a Campus Resource Officer at Boys Town?

I am passionate about supporting youth and contributing positively to their development. Working at Boys Town appeals to me because of its strong commitment to children's welfare and comprehensive support systems. I believe that my skills would thrive within an organization that shares my values and mission.

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Changing the way America cares for children and families. Our Vision An America where every child and family receives the effective, compassionate care they need to be healthy in body, mind and spirit. Our Values > Diversity, Equity, and Inclus...

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Full-time, on-site
DATE POSTED
April 12, 2025

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