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Network Engineer - job 1 of 2

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

Brightspeed is searching for a Network Implementation Engineer II to join our team! As a Network Implementation Engineer II, you will be responsible for the design and preparation of engineering work orders for land developments, new buildings, single line requests, rehab, DSL, FTTN, FTTH, FTTT, road relocations, augmentation projects and special circuit requests.  You will be utilizing the following tools; NDS, AutoCAD, Fireworks/Bid master, JDS, FORTE, WFMT, ARMOR, TIRKS, LFACS, and the full suite of Microsoft Office. As an OSP field engineer you will be assigned a geographic area and will be responsible for all OSP job requests. In this role you will design and acquire civil permits, maintain positive interaction with internal and external customers, maintain open conversation with planning and all company departments providing a high quality of service to Brightspeed customers. 

As Network Implementation Engineer II, your responsibilities will include: 

  • Developing/defining plans for the implementation of new plant construction or modifications to existing facilities 
  • Preparing plans and specifications, to include gathering field data 
  • Assuring that the most feasible, practical, and economical means to complete the work are utilized 
  • Providing cost data to support capital planning and budgeting 
  • Monitoring and controlling project expenditure 
  • Overseeing the installation/construction and testing of plant facilities 
  • Analyzing local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites, and configuring communication media with concentrators, bridges, and other devices 
  • Resolving interoperability problems to obtain operations across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like 
  • Configuring systems to user environments 
  • Supporting acquisition and implementation of hardware and software as well as subcontractor services as needed 

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

  • Associate degree or equivalent education and relevant experience 
  • 8 years related experience in telecommunications, engineering, or network planning or equivalent 
  • Knowledgeable and skilled in planning and/or engineering 
  • Knowledgeable and able to work in appropriate systems and Microsoft Office 
  • Ability to work with Planning, Operations, and all internal and external customers, maintain budget, and assist with forecasting budgets 
  • Ability to maintain positive interaction between all governing authorities 
  • Excellent oral and written communication skills 

#LI-RM1

Additional Information

All your information will be kept confidential according to EEO guidelines.

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

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CEO of Brightspeed
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Average salary estimate

$95000 / YEARLY (est.)
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$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Engineer, Brightspeed

At Brightspeed, we're setting the standard for reliable internet connections and exceptional customer experiences across twenty states. We’re on the hunt for a Network Implementation Engineer II who is eager to contribute to our mission of upgrading copper to fiber optic technologies. This role involves diving into the world of network design and preparation. You’ll be responsible for managing engineering work orders, which range from new building setups to complex circuit requests. You’ll get hands-on experience using tools like AutoCAD and Microsoft Office while overseeing the installation and testing of communication networks. Your tasks will include ensuring efficient and cost-effective project implementations while keeping our customers at the forefront of every decision. By maintaining positive interactions with both internal teams and external stakeholders, you'll play a critical role in delivering top-notch service. If you have an associate degree or equivalent experience alongside at least 8 years in telecommunications or network planning, we're excited to meet you! Your skills in planning and engineering, coupled with your ability to collaborate across various departments, will be essential in this role. Plus, at Brightspeed, we celebrate diversity and prioritize overall wellness through competitive benefits and a dynamic workplace culture. Join us in transforming how communities connect and thrive!

Frequently Asked Questions (FAQs) for Network Engineer Role at Brightspeed
What are the responsibilities of a Network Implementation Engineer II at Brightspeed?

As a Network Implementation Engineer II at Brightspeed, your primary responsibilities include designing and preparing engineering work orders for various projects. This includes land developments, new buildings, and special circuit requests. You will also be involved in developing plans for new construction and modifications, assuring cost-effectiveness in project completion, and maintaining relationships with internal and external customers to ensure high-quality service. Additionally, you'll be monitoring project expenditures and configuring systems for user environments.

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What qualifications are necessary for the Network Implementation Engineer II position at Brightspeed?

To qualify for the Network Implementation Engineer II position at Brightspeed, candidates typically need an associate degree or equivalent experience related to telecommunications, engineering, or network planning. You'll need a solid background with at least 8 years of related experience, as well as proficiency in systems and tools such as AutoCAD, NDS, and knowledge of Microsoft Office. Strong communication skills and the ability to work with various stakeholders are also crucial.

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What tools do Network Implementation Engineers at Brightspeed utilize?

In the Network Implementation Engineer II role at Brightspeed, you will work with a variety of tools essential for the design and implementation process. This includes NDS, AutoCAD, Fireworks/Bid master, JDS, and FORTE among others. Proficiency in Microsoft Office is also required as part of your daily operations, enabling you to prepare detailed specifications and plans effectively.

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How does Brightspeed support the career growth of a Network Implementation Engineer II?

Brightspeed is committed to providing a dynamic work environment that encourages career growth for Network Implementation Engineers II. You’ll have opportunities to work on diverse projects, collaborate with various departments, and expand your skill set. Additionally, we prioritize continuing education and training, all while fostering a culture that promotes diversity and inclusivity.

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What is the work culture like for a Network Implementation Engineer II at Brightspeed?

At Brightspeed, the work culture for a Network Implementation Engineer II is vibrant and inclusive, reflecting our commitment to diversity and equity. We offer a hybrid work model, allowing flexibility while maintaining a supportive team environment. Recognized as a top workplace, we believe in a healthy work-life balance, competitive benefits, and an overall well-being-focused atmosphere.

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Common Interview Questions for Network Engineer
Can you describe your experience with network design and implementation?

When answering this question, emphasize specific projects you've worked on, detailing your role in the design and implementation processes. Highlight any tools you've used, such as AutoCAD or NDS, and discuss the outcomes of your projects, ensuring to showcase your problem-solving skills in addressing challenges.

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How do you prioritize tasks in project management?

Share your approach to prioritizing tasks based on urgency and impact. Discuss any project management methodologies you apply, such as Agile or Waterfall, and give examples of how your prioritization has resulted in successful project completions.

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What steps do you take to ensure quality during the implementation process?

Detail the quality assurance measures you implement while working on network projects. This can include regular testing, meticulous documentation, and collaboration with colleagues for feedback. Providing a specific example of a situation where quality was at stake and how you ensured it can strengthen your answer.

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Can you discuss a challenging interoperability issue you've faced?

When discussing an interoperability issue, focus on a real-life example. Describe the problem, the steps you took to analyze and resolve it, and the impact it had on the project. Emphasize your analytical skills and your ability to troubleshoot effectively across different systems.

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How do you keep up with the latest technology trends in network engineering?

Discuss the resources you use, such as industry publications, webinars, and professional networks. Mention any certifications or training you've pursued to stay current. This shows your commitment to continuous learning, which is vital in the fast-paced tech environment.

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Describe a time when you had to communicate complex technical information to a non-technical audience.

For this question, provide a specific instance where you had to break down technical jargon into layman's terms. Illustrate your approach to ensuring understanding and how you gauged feedback to adjust your communication style.

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What role does customer feedback play in your implementation process?

Highlight how customer feedback is integral to refining processes and ensuring satisfaction. Discuss specific actions you take to solicit and incorporate feedback, ensuring that projects align with customer needs and expectations.

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How do you handle tight deadlines in project execution?

Illustrate your time management techniques when faced with tight deadlines. Explain how you assess workload, delegate tasks if applicable, and your process for communicating challenges to stakeholders—emphasizing teamwork as an essential component.

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What strategies do you use for budgeting in network projects?

Provide insights into the strategies you apply for accurate budgeting, such as detailed tracking of expenses, forecasting potential costs, and ensuring all project stakeholders are aligned on budget limitations. Mention any tools or software you utilize for effective budgeting.

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Why do you want to work as a Network Implementation Engineer II at Brightspeed?

When answering, express your enthusiasm for Brightspeed's commitment to innovation in network technology and customer service. Share how the company’s values align with your professional goals and what unique contributions you can make to the team.

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Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...

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DATE POSTED
April 2, 2025

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