Senior Product Manager

As a Senior Product Manager at BuildOps, your primary responsibilities include driving the product vision and roadmap for key offerings like Pipeline+, Quotes, and Estimations. You'll engage with customers to clarify needs and validate solutions, providing insights that guide product development. In collaboration with a talented team of engineers, designers, and other product managers, you will conceptualize innovative solutions using cutting-edge technology to redefine the commercial contracting landscape. Managing customer satisfaction (CSAT) and feature adoption KPIs will also be essential to ensure our products meet the market's demands.

BuildOps seeks candidates for the Senior Product Manager position with at least 4-6 years of experience in product management, especially in a SaaS or startup environment. An ideal candidate would have a strong understanding of sales and CRM products, possess analytical skills with basic SQL knowledge, and be proficient in utilizing analytics tools to inform product decisions. A Bachelor's degree in Computer Science, Engineering or a related field, or an MBA focused on B2B software products is preferred.

At BuildOps, the culture is vibrant and mission-driven, emphasizing collaboration and innovation. As a Senior Product Manager, you'll immerse yourself in a supportive environment filled with motivated team members who are passionate about their work. We prioritize open communication across teams, creating a collaborative atmosphere where everyone is encouraged to share ideas and challenge the status quo—ultimately driving the success of our groundbreaking solutions.

In the role of Senior Product Manager at BuildOps, you'll work on pioneering projects that focus on developing industry-leading sales solutions tailored for the commercial subcontracting sector. You'll oversee product development for our Pipeline+, Quotes, and Estimations products, continuously enhancing functionality through customer feedback and data-driven analysis. Your projects will involve utilizing AI and ML to improve efficiency and offer creative solutions, making real impacts in the field.

BuildOps offers a competitive salary complemented by bonuses and equity options to its Senior Product Managers. Additionally, we provide a comprehensive benefits package, unlimited paid time off, and stipends for remote work. Our team enjoys flexible hybrid work schedules, organized company events, and an atmosphere that fosters personal and professional growth. Joining BuildOps means being part of a talented and motivated team committed to each other's success!

To effectively prioritize features, as a Senior Product Manager, I rely on a combination of customer feedback, market research, and alignment with business objectives. I utilize metrics such as customer needs, revenue potential, and technical feasibility to create a structured approach, ensuring that our roadmap reflects significant impact points for our clients.

In my previous role, I initiated bi-weekly interviews with a select group of customers to gain direct insights into their pain points. Synthesizing this feedback allowed me to identify recurring themes, enabling my team to prioritize features for our next product iteration, which ultimately increased customer satisfaction scores.

I primarily employ Agile methodologies, focusing on iterative development and frequent updates based on customer feedback. This flexibility allows me to adapt the product based on real-time data, ultimately delivering better alignment with user needs. Regular sprints ensure consistent progress and enhance collaboration with cross-functional teams.

I facilitate regular meetings between the product management and sales teams to ensure transparency and alignment on product plans. By sharing insights from customer interactions and upcoming features, we create a collaborative approach that supports both sales objectives and product development priorities, leading to cohesive strategies.

Certainly! I once managed a project where we identified a gap in the market for a sales automation tool for small to mid-sized businesses. Leading the concept phase through to launch, we engaged stakeholders at each step, ensuring that the product was not only functional but well-received by our target users. Post-launch, we saw a 150% increase in user adoption within the first quarter.

I utilize tools like JIRA for project management, Confluence for documentation, and analytics platforms for data insights. These tools help create an integrated ecosystem that ensures clear communication, efficient workflow management, and data-driven decision-making throughout the product lifecycle.

In scenarios of conflict, my approach is to facilitate open communication by encouraging team members to express their views. By promoting a culture of collaboration, we can find common ground and work towards a mutually beneficial solution. I emphasize the importance of shared goals to steer the conversation toward constructive outcomes.

Ensuring team motivation involves recognizing individual contributions and fostering a sense of ownership in the product outcomes. I encourage professional development through workshops and seminars, and I emphasize team-building activities to strengthen cohesion. Also, celebrating milestones together instills a sense of achievement and community within the team.

In managing product updates under tight deadlines, I prioritize critical updates based on customer feedback. I focus our efforts on high-impact changes that can be reasonably implemented within the timeframe. By breaking down tasks into manageable segments, I ensure that the team remains focused and aligned, ultimately delivering quality updates on time.

The commercial contracting space often faces challenges related to integration and user adoption of new technologies. Overcoming resistance to change requires not only robust training and support but also designing solutions that provide significant value to the end-users. Understanding the specific pain points and workflows of contractors is essential to address these challenges successfully.