Senior Consultant (Public Sector)

A Senior Consultant in Public Sector at Celonis plays a critical role in defining customer experiences, focusing on their journeys with Process Mining technology. You will work hand-in-hand with clients to understand their processes, identify inefficiencies, and design data-driven solutions that optimize performance. Your responsibilities will include developing creative analyses and implementing the latest features of Celonis software, ensuring effective and ongoing success for all stakeholders.

To apply for the Senior Consultant position at Celonis, candidates should possess a Bachelor or Master’s degree in relevant fields such as Business Informatics, Computer Science, or Mathematics. In addition, having 4-7 years of experience in IT consulting or process improvement is crucial. Proficiency in SQL and other programming languages like Python or R is essential, as is the ability to engage effectively with clients to help them leverage Celonis technology.

As a Senior Consultant at Celonis, your primary responsibilities will include collaborating with agile project teams, performing data transformations, and creating actionable analyses that address customer pain points. You’ll facilitate workshops to advise clients on process improvements, implement key performance indicators (KPIs), and champion the use of innovative technologies such as Process Automation and Machine Learning to ensure customers realize full operational efficiency.

Celonis is known for investing in the ongoing personal growth of its employees. As a Senior Consultant, you will have access to extensive learning and development programs, internal mobility opportunities, mentorships, and clear career paths to help you grow. Whether it’s through formal education or hands-on experience, you're encouraged to expand your skill set continuously—making your career at Celonis both rewarding and dynamic.

Absolutely! Innovation is at the core of Celonis’s culture. As a Senior Consultant, you’ll be empowered to think creatively and propose unique solutions that enhance customer journeys with our technology. Your exposure to cutting-edge tools and the collaborative environment will inspire you to innovate constantly in ways that can significantly impact our clients and processes.

In a consulting role, my approach to problem-solving begins with thoroughly diagnosing the issue at hand. I prioritize gathering relevant data, collaborating with stakeholders to gain diverse perspectives, and then systematically evaluating options. It's essential to remain flexible and adapt solutions as new information surfaces, always keeping customer value at the forefront.

Certainly! My experience with data analysis involves using tools like SQL and Python to collect, analyze, and visualize data for informed decision-making. I enjoy finding trends and actionable insights to shape strategies that align with my clients' goals, thus transforming raw data into compelling business narratives that drive improvement.

Ensuring client satisfaction starts from the project's inception with clear communication and setting expectations. I maintain regular touchpoints to provide updates, gather feedback, and keep clients engaged in the process. Additionally, I proactively address any emerging issues and highlight successes along the way to bolster confidence in the projects.

I prefer using Agile methodologies in project management, emphasizing flexibility, iterative progress, and continuous feedback. This allows for dynamic adjustments based on client input and enhances collaboration within the team, ensuring that we remain aligned with project objectives while adapting to any changes.

One particularly challenging project involved integrating complex systems for a client facing significant operational inefficiencies. I handled it by breaking down the problem into manageable parts, communicating effectively with various stakeholders, and securing buy-in for a phased implementation approach. Regular check-ins kept everyone aligned, leading to a successful rollout and measurable improvements.

I prioritize continuous learning through industry publications, webinars, and networking with professionals in the field. I also engage with the Celonis community and participate in training sessions to stay updated on our own technology advancements. This proactive approach ensures I remain knowledgeable and can bring the latest insights to my clients.

Collaboration is central to my work's success. I believe that fostering open communication and sharing perspectives with colleagues and clients leads to better solutions and more impactful outcomes. I actively encourage team brainstorming sessions and seek to integrate diverse viewpoints into our strategies.

Success in my projects is measured through a combination of client satisfaction, achievement of defined KPIs, and the tangible improvements realized by the client post-implementation. I also solicit feedback to understand our impact and continuously enhance my approach to future projects.

I prefer to present findings through a combination of visual aids and clear, concise narratives. Graphs, charts, and dashboards often make complex data easier to digest, while storytelling helps contextualize the findings in a relatable way for clients, ensuring they grasp the significance of the insights.

I handle tight deadlines through meticulous planning and prioritization. I break tasks into smaller, manageable steps and remain agile in reallocating resources as needed. Maintaining open lines of communication with my team and stakeholders ensures everyone stays informed and motivated, working collaboratively to meet our objectives.