Live Chat Specialist - Remote Work

Job Description: CenterPoint Energy is seeking a detail-oriented and motivated individual to join our team as a Live Chat Specialist. This position is 100% remote and will be based in Dallas, Texas. As a part-time entry-level position, we are looking for candidates with at least 1 year of experience in customer service or a related field... Responsibilities: - Respond to customer inquiries and issues through live chat in a timely and professional manner - Provide accurate and up-to-date information to customers regarding products and services - Collaborate with team members to ensure excellent customer service experiences - Utilize resources effectively to resolve customer concerns and escalate as needed - Document customer interactions and feedback for analysis and improvement Requirements: - Driven and resourceful personality traits - Strong cooperation and planning skills - Excellent written communication skills - Ability to multitask and prioritize effectively - Proficiency in computer applications and technology - High school diploma or equivalent - Must be able to work independently and remotely Benefits: - Life insurance - Profit sharing - Free accommodation Working Environment: At CenterPoint Energy, we prioritize quality in all aspects of our work, products, and services. Our team is dedicated to providing exceptional customer service and support in a remote setting. Equal Opportunity Statement: CenterPoint Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply. Deadline to Apply: July 14, 2024 If you meet the requirements and are interested in joining our team as a Live Chat Specialist, please submit your application by the deadline. We look forward to reviewing your qualifications and potentially welcoming you to the CenterPoint Energy family. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Live Chat Specialist - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs