Assistant General Manager

Description

EMPLOYMENT STATUS: Regular, Full-Time

WORK HOURS: Days and schedules may vary

PAY RANGE: $50,500.00 per year + benefits

COMPANY

Cheba Hut started back in 1998 in Tempe, Arizona. We started with a pipe dream... Craft some tasty, stoner-approved toasted subs and munchies from scratch, create a laid-back workplace for our friends, and do it all in a relaxed environment where people can escape the grind. We couldn’t have accomplished anything without the help of many hardworking friends along the way, and now we need you to help us continue our journey!

At Cheba Hut, we do it a little differently. We are real people who craft real food for other real people. We give a damn and take pride in what we do. We embrace individuality. We puff, puff, give. And we choose to flip the bird to the man! If you are stuck at a job with no room for growth, or simply want something fresh where you can be yourself, make some tasty grub, and listen to some sweet jams, take advantage of this opportunity, and come have some fun with us.

BENEFITS

Assistant General Managers are eligible for:

• Medical, Dental, and Vision Insurance
• Company contributes up to $545/mo for health insurance
• Life Insurance
• 401k w/ 3% Match
• Paid Time Off (PTO)
• Employee Assistance Program
• Free Meals and Bar Drinks
• Free Cheba Hut Swag!
• Access to FREE Concert Tickets
• Flexible Scheduling

SUMMARY

As a Cheba Hut Assistant General Manager, you will be responsible for assisting the General Manager to lead and drive the daily operations of your shop. You will manage all areas of the shop and commit to providing a unique and enjoyable experience for customers and crew. While overseeing the hourly crew members you will be responsible for all administrative and leadership functions to perpetuate smooth operations. Assistant General managers should have the desire to become the next GM.

KEY RESPONSIBILITIES

Leadership

• Understand that management is a process designed to maintain and steadily improve current performance whereas leadership consists of visionary thinking and the process of bringing about change.
• Motivate and inspire a diverse group of individuals to engage in the process.
• Implement Cheba Hut policies and procedures to ensure the safety and security of the customers and the crew.
• Set direction, build an inspiring vision, and create opportunities for growth and success.
• Lead by example with role-model behaviors that exemplify the Cheba Hut mission and our core values.
• Take every available opportunity, with every available crew member, to Coach, develop, and reinforce great habits.
• Be approachable and accessible. Be available to answer questions/assist at all times.
• When the General Manager is absent, assumes responsibility and leadership for the restaurant and team

Development

• Train your team according to the Cheba Hut training systems, tools, and procedures.
• Recruit, hire, and train to fulfill staffing needs based on business volume.
• Maintain a leadership team of at least 4(four) managers, including self.
• Commit to facilitating quarterly all-staff developmental meetings and bi-annual performance evaluations.
• Practice shoulder-to-shoulder coaching and provide in-the-moment feedback.
• Identify talent and foster growth.

Shared Vision

• Be a leader who has the vision and conviction that a dream can be achieved. Inspire the energy to get it done.
• Create an inspiring vision of the future.
• Motivate and inspire your team to engage with the vision.
• Manage the delivery of the vision.
• Coach and develop your team to be more effective at achieving the vision.
• Possess the willingness to change and adapt.
• Conduct bi-weekly manager meetings to keep your leadership team focused and your vision clear.

Financial Expectations & Process Management

• Build relationships, networks, and sales through effective and strategic marketing plans.
• Manage food, beverage, labor, and controllable costs as outlined by the store budget.
• Practice proper payroll and accounting procedures with integrity.
• Perform duties promptly and submit documentation within required timelines.
• Manages all bar purchasing and inventory to deliver budgeted COGS and AVT targets
• Manages bar staff scheduling to deliver customer service expectations and labor costs
• Seeks and maintains a team of bar staff that meets Elevated Huts expectations for bar service and execution
• Ensures bar staff is educated and has proper certifications for responsible service of alcohol

Bar

• Conducting weekly bar inventory and management of AVT
• Ordering bar products in adherence to Elevated Huts requirements
• Bar staff scheduling
• Bar staff accountability
• Bar cleanliness
• Bar events and sales-building initiatives

Training

• Trainer accountability and development
• Store adherence to the Schoox training program
• Developmental check-ins with trainees
• Consistent and constant training of staff on all new SOPS and rollouts

Requirements

KNOWLEDGE, ABILITIES, AND SKILLS

• Think “shop first”/”customer first”
• Demonstrate integrity
• Demonstrate self-direction
• Demonstrate “heads-up” leadership. Keep your head on a swivel and be aware.
• Ability to establish priorities
• Ability to resolve customer and crew issues
• Ability to work in a diverse culture
• Ability to follow oral and written instruction
• Ability to receive/give direction
• Responsible alcohol service training
• Food safety/handling training (as required by state)

EDUCATION AND EXPERIENCE

• Three years of restaurant experience preferred
• Excellent verbal and written communication skills
• Organizational, planning, and time management skills
• Ability to facilitate problem-solving
• Team building skills

WORKING CONDITIONS

• Occasional out-of-city/state travel required
• Ability to have reliable transportation
• Ability to lift up to 50 lbs.
• Ability to handle a variety of foods including meat, cheese, bread, sauces, and vegetables
• Ability to stand for up to 10 hours per day
• Ability to use a computer for up to 6 hours per day
• Ability to bend, reach, and maneuver in tight workspaces
• Consistent access to a working smartphone
• Ability to work well under physically and mentally stressful situations

EEO STATEMENT

Elevated Huts, Inc. provides equal opportunities to all applicants for employment without regard to race, color, religion, creed, sex, national origin, ancestry, age, status as an officer or enlisted member of the military forces, veteran status, disability, genetic information, sexual orientation, transgender status, marriage to a co-worker, or any other protected characteristic applicable under federal, state, and local laws.

AT-WILL EMPLOYMENT

All employment with Elevated Huts, Inc. is voluntary and is subject to termination by you or Elevated Huts, Inc. at will, with or without cause, and with or without notice, at any time. There is no guarantee that, in any manner, Elevated Huts, Inc. will continue your employment for any set period of time.

DISCLAIMER

Please note that this job description is not a comprehensive list of activities, duties, and responsibilities that are required of this position. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice with direction from Elevated Huts, Inc.