Yardi Affordable Support

As a Yardi Affordable Support at Cirrus Asset Management, you'll assist in monitoring the affordable Yardi support email and responding to ticket requests. Your tasks will include ledger and lease charge corrections and posting of HAP payments, alongside monthly HAP payment postings and the uploading of housing documents. This position requires precision in adjusting lease charges and ledgers to ensure accurate financial reporting.

To qualify for the Yardi Affordable Support role at Cirrus Asset Management, you must have a minimum of 2 years of experience with Yardi, with a preference for experience specifically related to Yardi Affordable. Additionally, a minimum of 3 years’ experience with Section 8 and HAP contracts is required, along with strong communication skills and attention to detail.

Yes, speaking Spanish is preferred for the Yardi Affordable Support position at Cirrus Asset Management. Being bilingual can greatly enhance communication with clients and residents, making it easier to provide exceptional support and ensure clear understanding of housing documents and payments.

Cirrus Asset Management offers a comprehensive benefits package for the Yardi Affordable Support role, including paid holidays, sick time, and vacation time, health insurance, dental and vision insurance, a 401k plan, and healthcare spending or reimbursement accounts such as HSAs, FSAs, HRPs, and HRAs.

The salary for the Yardi Affordable Support position at Cirrus Asset Management is set at $69,000 per year. This competitive pay reflects the importance of the role as well as the expertise required to manage Yardi systems effectively.

When asked about your experience with Yardi software during the interview, be sure to highlight specific tasks you've accomplished using the system. Discuss how long you've been using Yardi, any challenges you faced, and how you navigated them, showcasing your problem-solving skills.

In your response, detail how many years you have worked with Section 8 and HAP contracts, citing specific instances where you’ve successfully managed leases or dealt with challenges involving housing assistance programs. This will exhibit your familiarity with relevant policies and processes.

Share your strategies for time management and prioritization. Describe a scenario where you successfully met a deadline while juggling multiple responsibilities, emphasizing your organizational skills and ability to perform under pressure.

Choose a specific situation where you encountered a mistake, explain how you recognized it, and the proactive steps you took to correct it. Highlight your attention to detail and commitment to accuracy, showing that you can learn from past experiences.

Before your interview, research Cirrus Asset Management to familiarize yourself with its values such as integrity, teamwork, and exceptional customer service. Express how these align with your professional philosophy, and share specific ways you can contribute to maintaining these values.

Offer specific examples of communication methods you’ve used, such as email, meetings, or collaborative software. Highlight your verbal and written communication skills, and emphasize how keeping all parties informed leads to better outcomes.

Discuss your processes for reviewing and double-checking financial documents and ledgers. Mention tools and software you use to help ensure accuracy, as well as any best practices you adhere to in maintaining clear records.

Craft your answer around your passion for property management and your admiration for Cirrus Asset Management's commitment to exceptional customer service. Explain how this role aligns with your skills and career goals, and what you hope to achieve by joining the company.

Prepare a specific case where you successfully resolved a difficult issue related to Yardi support. Detail the steps you took, the outcome, and what you learned from the experience to illustrate your problem-solving capabilities.

Share specific strategies you use to prioritize tasks based on urgency and importance. Discuss any tools or techniques you rely on, and provide an example of how this has helped you manage your workload effectively.