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Associate, People and Culture

Who We Are

Clean Power Alliance (CPA) is Southern California’s locally operated not-for-profit default electricity provider for 35 communities within Los Angeles and Ventura counties and the 4th largest electricity provider in the State of California. We provide clean renewable energy at competitive rates to over three million residents and businesses through approximately one million customer accounts.

What You’ll Do

CPA is seeking a detail-oriented Human Resources (HR) professional to join our growing team as our Associate, People & Culture. The Associate, People & Culture will assist with administrative functions of the People & Culture (P&C) department including documenting processes and best practices, maintaining and auditing employment files, policies and forms, and creating regular reports on P&C metrics and processes. The Associate, People & Culture will also provide general HR support including assisting with recruiting, onboarding, wellness and recognition processes, and assisting with benefits and leave administration.

Who You’ll Work With

The People & Culture Associate reports to the Director, People & Culture. You will work closely with our People & Culture Manager to ensure CPA staff are supported and the department is efficient and compliant.

Commitment to Diversity

At CPA, we value diversity and are committed to creating an inclusive environment for all employees. We represent a diverse customer base and intend to hire employees that reflect our communities. Clean Power Alliance provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Culture

CPA fosters a culture of open communication, responsibility, intellectual curiosity, and exceptional judgment. As a small team that has quickly built the largest Community Choice Aggregation program in the country, high levels of trust, collaboration, and mission alignment are key factors in success. We value fact-based creativity in our work, accountability with our stakeholders, and promote ethical engagement and diversity with our brand.

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Good knowledge of general human resources policies and procedures.
  • Proficient with Microsoft Office Suite and Adobe Pro software.
  • Proficiency with or the ability to quickly learn the organization’s human resources information system and talent management systems.

Successful Candidates Must Demonstrate the Following Abilities

  • Be a strong writer who has experience documenting processes and practices.
  • Maintain strict confidentiality, employee confidence.  
  • Have a strong work ethic and be comfortable taking initiative.
  • Be able to interpret and explain policies, procedures, and regulations.
  • Be able to organize and carry out projects with minimal instruction, compose documentation independently based on policy and guidelines, and maintain complex records.
  • Must be able to sit at a desk and work on a computer for prolonged periods.
  • Detail-oriented with excellent organizational and time management skills.
  • Strong ability to re-prioritize tasks as needed.
  • Strong problem-solving skills and resourceful thinking.

Duties and Responsibilities

Administrative:

  • Lead administrative functions of P&C such as auditing, maintaining and organizing personnel records, updating internal databases, assisting with conducting pre-screenings and background checks, and filling out employee benefits paperwork.
  • Ensure the legal requirements applicable to the maintenance and retention of employment-related public records, policies, or forms are upheld.
  • Collaborate with Data and Systems team to develop and maintain HR dashboard keeping track of the department’s KPIs.
  • Create regular reports on P&C metrics and processes (engagement, wellness, DEI, professional development, performance reviews).
  • Maintain and organize employee personnel files.

Payroll and Benefits:

  • Assist P&C Manager with annual open enrollment season and benefits administration
  • Manage payroll preparation in tandem with P&C Manager

Recruitment and Onboarding:

  • Lead, develop, and implement internship and fellowship program for organization, including intake meetings with hiring managers, creating and posting intern job descriptions, selecting from resumes, screening before presenting candidates to different groups, and building connections with various college and university departments.
  • Assist with talent acquisition, which may include updating advertisements for open positions, updating job descriptions, and setting interview appointments.
  • Manage and enhance portions of the new hire onboarding experience.

Employee Engagement and Retention:

  • Lead the organization’s Lunch and Learn series. Develops, schedules, and facilitates annual internal speaker series, working with speakers to create an engaging series of talks.
  • Lead and enhance company’s wellness challenges and wellness benefits to promote and foster an inclusive culture.

Processes and Documentation:

  • Create comprehensive documentation of all P&C processes, develops and maintains Standard Operating Procedures for P&C, and creates user guides for staff members to broaden understanding.

Employee Relations:

  • Establish and maintain excellent working relationships with internal and external stakeholders.
  • Respond to employee inquiries and resolve issues effectively and efficiently through coordination with related parties.

Record Keeping and Training:

Maintain accurate and current employee records, including HRIS data entry and updates, while ensuring data integrity and confidentiality.

Track and monitor state-required training completion and following up with employees as needed.

Manage and maintain company’s LinkedIn Learning account, user management, and management bootcamp.

Lead and enhance Safety/WVPP/IIPP programs and training.

General:

  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; updates files, policies, and practices to maintain compliance.
  • Perform other duties as assigned.

Qualifications

  • Candidates must have a bachelor’s degree and at least 2 years of human resource experience.
  • Experience maintaining human resource information systems, employee files, and/or documenting HR processes. 
  • Experience running an internship program or fellowship program preferred.
  • Proficiency in HR softwares (Workable, Paychex Flex, LinkedIn Learning) a plus.

Work Location 

This position is a Hybrid role and requires attendance in our downtown Los Angeles office 2- 3 days per week on days determined by CPA, with work location on the remaining days either in office or remote. This includes a transportation allowance. This role also requires in-person attendance at organization or team-wide events 3 times per year for 3-5 days per event. Full-time staff are required to work during CPA’s office hours Monday-Friday 8:30am-5:30pm PST.   

The salary range for this position is $87,983.44-$126,697.79, with exact compensation to be determined by Clean Power Alliance, dependent on experience. Benefits include health care, a 401(k)-like match program, paid vacation, and sick leave. This is not a civil service position; however, all CPA employees are required to submit a Statement of Economic Interests form, also known as the Form 700.

How to Apply

Candidates should apply on CPA’s Career Page. The start date for the position is as soon as possible and will remain open until filled.   

Average salary estimate

$107340 / YEARLY (est.)
min
max
$87983K
$126697K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate, People and Culture, Clean Power Alliance

Are you ready to make an impact in the world of clean energy? Clean Power Alliance (CPA) is on the lookout for an Associate, People and Culture to join our passionate team. In this role, you’ll be at the heart of our operations, assisting with all things HR—from recruiting new talent to helping us maintain a welcoming and inclusive culture. As our Associate, People and Culture, you’ll help document best practices, maintain employment files, and provide essential support for our employee engagement initiatives. Your keen attention to detail will help keep our employment metrics timely and accurate. You'll collaborate closely with our People & Culture Manager and have the chance to work with everyone across our sectors, ensuring that every staff member feels supported and valued. At CPA, we pride ourselves on our diverse workforce and commitment to an inclusive environment. Your role will be critical in fostering a culture of open communication, collaboration, and ethical engagement. Plus, with the flexibility of hybrid work—spending 2-3 days in our downtown Los Angeles office and working remotely on other days—you'll have a work-life balance that's tough to beat. We're excited to find someone who is not only organized and detail-oriented but also believes in the mission of providing clean, renewable energy. Come join CPA and help us make a difference every day, while growing your career in human resources!

Frequently Asked Questions (FAQs) for Associate, People and Culture Role at Clean Power Alliance
What are the key responsibilities of the Associate, People and Culture at Clean Power Alliance?

The Associate, People and Culture at Clean Power Alliance has a diverse range of responsibilities that include maintaining and auditing employee files, assisting with recruiting, onboarding, wellness, and recognition programs. This role is integral in documenting HR processes, preparing payroll with the P&C Manager, and providing support for employee engagement initiatives.

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What qualifications are necessary for the Associate, People and Culture role at Clean Power Alliance?

To be considered for the Associate, People and Culture position at Clean Power Alliance, candidates must have a bachelor’s degree and at least two years of human resource experience. Proficiency in HR software and previous experience running an internship or fellowship program is preferred.

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What kind of work culture can I expect as an Associate, People and Culture at Clean Power Alliance?

At Clean Power Alliance, you can expect a culture that values diversity, open communication, and collaboration. The organization promotes ethical engagement and accountability, making it a supportive environment that fosters personal and professional growth.

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Is the Associate, People and Culture position at Clean Power Alliance hybrid?

Yes, the Associate, People and Culture position at Clean Power Alliance is hybrid. You'll be required to work from the downtown Los Angeles office 2-3 days a week, while having the flexibility to work remotely on other days. This setup is designed to provide a balance between in-person collaboration and remote productivity.

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What benefits does Clean Power Alliance offer for the Associate, People and Culture position?

Clean Power Alliance offers a comprehensive benefits package for the Associate, People and Culture position, including health care, a 401(k)-like match program, paid vacation, sick leave, and a transportation allowance for commuting to the office.

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Common Interview Questions for Associate, People and Culture
Can you describe your experience in human resources and how it relates to the Associate, People and Culture role?

When answering this question, highlight specific HR-related experiences that showcase your skills in recruitment, employee engagement, or process documentation. Discuss how these experiences prepare you for the Associate, People and Culture role at Clean Power Alliance.

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What strategies have you used to maintain an inclusive workplace environment?

Reflect on specific initiatives you've contributed to that foster diversity and inclusion. Discuss how these strategies align with CPA’s commitment to an inclusive culture and share examples of how they positively impacted employee morale.

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How do you handle conflict resolution among employees?

Detail your approach to conflict resolution, emphasizing the importance of communication and mediation. Provide an example of a past experience where you successfully resolved an employee conflict.

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What HR software are you proficient in, and how do you stay updated on HR technology?

Discuss the HR software you've worked with, including any experience with systems like Workable or Paychex Flex if applicable. Express your commitment to staying current with HR tech trends, possibly through online courses or webinars.

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What are your organizational techniques for managing multiple HR tasks simultaneously?

Highlight your time management skills by discussing tools or methods you use to stay organized. Share how you prioritize tasks to meet deadlines effectively while ensuring quality standards.

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Can you provide an example of how you enhance employee engagement?

Share a specific project or initiative you've led that increased employee engagement. Discuss the results and any feedback from employees, illustrating your ability to promote a positive workplace culture.

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How would you improve current onboarding processes?

Discuss your understanding of best practices in onboarding and how you would evaluate and revamp existing processes. Emphasize the importance of a seamless transition for new hires and provide examples of successful onboarding experiences you've facilitated.

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Why do you want to join Clean Power Alliance as the Associate, People and Culture?

Convey your passion for renewable energy and aligning with CPA's mission. Discuss how your personal values and career goals align with the work CPA is doing and how you hope to contribute to creating a more sustainable future.

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What tools do you use for analyzing HR metrics?

Mention specific tools or software you have used for tracking HR metrics. Explain how you analyze data to enhance HR processes and make informed decisions, and relate this experience back to the needs of the Associate, People and Culture role.

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What do you believe is the current trend in human resources that is important for CPA to consider?

Refer to a relevant current trend in HR, such as remote work dynamics or diversity initiatives. Discuss how these trends affect employee satisfaction and company culture, and suggest how CPA could adapt.

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TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 11, 2025

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