Product Designer (NYC)

As a Product Designer at Copilot Money, your main responsibilities will include collaborating with engineers and designers to create user-centric designs, managing the complete design process from idea generation to prototype development, and actively contributing to discussions for process and product improvement. You'll also lead bug resolution efforts post-launch and explore various design alternatives while outlining the pros and cons of each.

To be considered for the Product Designer role at Copilot Money, candidates should have at least 4 years of experience in product design, particularly within fintech or consumer applications. Proficiency in Figma and other design tools is essential, along with strong interaction design skills and attention to detail. Excellent communication abilities, experience in personal finance, and a growth mindset are also valued.

The Product Designer position at Copilot Money is a hybrid role, requiring in-person attendance at our Brooklyn office at least twice a week. The remainder of the week can be worked from home, although our office is available for those who wish to utilize it more often.

Copilot Money offers a unique workplace for Product Designers by focusing on challenging problems at the intersection of technology and personal finance. Our culture is inclusive and empowering, allowing you to have a direct impact on the solutions we create to help users achieve financial clarity. As part of a small team, you'll have close interaction with colleagues and the ability to wear multiple hats, enhancing your professional growth.

Product Designers at Copilot Money primarily utilize Figma and other modern design tools to create high-fidelity prototypes and visual assets. They engage in user research and participate in the end-to-end design process, leveraging these tools to develop user-centered solutions across various platforms including iOS, MacOS, web, and Android.

When answering this question, highlight your structured approach to the design process, illustrating how you begin with user research to understand needs, develop ideation sessions for creative solutions, and iterate on designs based on feedback. Discuss the importance of collaboration with engineers and other team members throughout each step.

In your response, detail a specific project that posed challenges, emphasizing the areas of difficulty such as design constraints or user feedback. Explain how you navigated these issues through strategic adjustments and collaboration, and highlight the successful outcome and learnings gained.

Discuss the core principles of user-centered design including empathy, usability, and accessibility. Be sure to provide examples of how you’ve applied these principles in your previous projects, showing how they ensure a positive user experience.

Explain your approach to receiving feedback, emphasizing your openness to criticism and the importance of constructive dialogue. Illustrate how you’ve previously incorporated feedback into your design processes, improving your work and fostering collaboration.

When asked about design tools, mention your preferred tools such as Figma, Adobe XD, or Sketch. Discuss specific functionalities that you find beneficial for your workflow, such as prototyping capabilities, collaboration features, or versatile design systems.

Provide a scenario where you had to defend a design choice based on user data or research. Discuss how you presented your reasoning and communicated effectively with stakeholders, ultimately leading to a successful alignment on design direction.

Share your view on the importance of prototyping in validating design concepts, improving usability, and gathering user feedback. Highlight how constructing prototypes at varying fidelity has helped you in previous roles to iterate quickly and effectively.

Articulate your commitment to staying current with design trends through continuous education, attending workshops, and participating in design communities. Mention specific resources, such as blogs, podcasts, or networking events, that help you enhance your design knowledge.

Discuss your hands-on experience with usability testing, including the methodology you employ for testing designs, analyzing results, and implementing improvements based on feedback. Share examples of how usability testing has led to successful redesigns in your past projects.

Express genuine enthusiasm for Copilot Money’s mission to provide financial clarity and its focus on making a difference in users' lives. Discuss how this aligns with your values as a designer, and point out what excites you about contributing to the team and the projects you would be involved in.