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CLIN SUPV RN II

Overview

Registered Nurse Clinical Manager, Cardiology Associates of East Tennessee

Full Time, 80 Hours Per Pay Period, Day Shift

 

Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology

 

Position Summary:

The Clinical Supervisor II is a registered nurse responsible for the overall quality of patient care at a specified site(s) of Covenant Medical Group.  The Clinical Supervisor II has oversite for clinical services performed in either a specialty clinic that is of a size that would require a clinical supervisor role or has responsibility for clinical oversite of at least three or more distinct clinics (specialty or primary care). The supervisor plans, directs, coordinates and controls the work of the professional and para-nursing personnel in their assigned clinic(s).  The Clinical Supervisor II is also responsible for daily operations, and performs the majority of their responsibilities in the work area in conjunction with staff. 

 

Recruiter: Sandra Simmons  || ssimmon6@covhlth.com || 865-374-5368

Responsibilities

  • Responsible for recruiting, interviewing/hiring, staffing, employee development, performance evaluations, and disciplinary measures. Responsible for supervision of staff to include RNs, Nurse Clinicians and Medical Assistants.
  • Responsible for team development and leadership of staff at a specified Covenant Medical Management location(s).
  • Responsible for establishing and enhancing a collaborative working relationship with physicians and non-physician practitioners.
  • Determines optimal team composition by making day by day team assignments based on appointments for physicians or non-physician practitioners and chemotherapy treatments. Demonstrates an understanding of workload ratios, individual team member skills related to competency, and the formation of optimal teams in order to provide top quality customer care.
  • Schedules and prepares for clinical staff meetings in conjunction with the Office Manager.
  • Establishes and evaluates core competencies for all clinical team members in assigned clinic(s).
  • Identifies learning needs of clinical team members and coaches employees towards meeting those needs.
  • Supervises and approves payroll preparation; and, monitors sick time, overtime, and paid time off for clinical team members.
  • Maintains knowledge of all issues relating to Clinical Services.
  • Serves as liaison with the Office Manager, Practice Manager, physicians, and additional individuals responsible for coordinated customer care in order to achieve mission/vision goals.
  • Reviews and responds to quality of care problems with staff, physicians, and customers. Brings escalated issues to the Clinic Manager for evaluation and response.
  • Demonstrates competence in performing critical skills, including appropriate delivery of care according to the age-specific needs of the entire life span.
  • Collaborates with the patient, physician and other care team members as part of a team based approach to overall patient care.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned or requested.

Qualifications

Minimum Education:           

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

 

Minimum Experience:         

Minimum two (2) years of nursing leadership experience. 

 

Licensure Requirement:       

Registered Nurse License

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About CLIN SUPV RN II, Covenant Health

If you're a passionate and experienced nursing leader, we invite you to consider the position of Clinical Supervisor RN II at Covenant Medical Group in beautiful Knoxville! In this full-time role, you'll be at the forefront of patient care quality, overseeing multiple clinics within our extensive network. As a Clinical Supervisor RN II, your mission is to ensure that our teams of dedicated professionals—RNs, Nurse Clinicians, and Medical Assistants—are well-equipped and inspired to provide outstanding patient experiences. You'll thrive in a dynamic environment where your leadership skills will shine as you handle staffing, recruit new talent, and develop your team to reach their highest potential. Collaborating closely with physicians and non-physician practitioners, you will establish an optimal team structure tailored to provide the best patient outcomes. This role also requires you to manage daily operations, conduct clinical staff meetings, and tackle challenges head-on in this rewarding and fast-paced field. Your input will play a crucial role in implementing quality improvement initiatives and maintaining high safety standards throughout our clinics. If you possess at least two years of nursing leadership experience and are ready to make an impact in the healthcare sector, this could be the perfect next step for you on your professional journey. Join us at Covenant Medical Group and bring your expertise to a caring team that prioritizes patient-centered care above all else!

Frequently Asked Questions (FAQs) for CLIN SUPV RN II Role at Covenant Health
What are the responsibilities of the Clinical Supervisor RN II at Covenant Medical Group?

The Clinical Supervisor RN II at Covenant Medical Group is responsible for a wide array of essential duties, primarily aimed at ensuring high-quality patient care. This includes overseeing staffing, recruitment, and team development, as well as managing daily operations within multiple clinics. The supervisor also collaborates with physicians to form effective teams and tackles quality of care issues, fostering an environment of continuous improvement and collaboration in patient services.

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What qualifications do I need for the Clinical Supervisor RN II position at Covenant Medical Group?

To qualify for the Clinical Supervisor RN II position at Covenant Medical Group, candidates must have a valid Registered Nurse License and preferably two years of nursing leadership experience. While specific educational requirements are not detailed, sufficient educational background to gain necessary certifications is expected. This combination ensures candidates are well-prepared to lead clinical teams effectively.

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How does the Clinical Supervisor RN II collaborate with other healthcare professionals at Covenant Medical Group?

In the role of Clinical Supervisor RN II at Covenant Medical Group, collaboration is key. You will actively engage with physicians, nurse clinicians, and other healthcare professionals to create cohesive, well-functioning teams. By establishing optimal team compositions and assigning roles based on individual competencies, you enhance the quality of care and streamline patient services, ensuring that everyone works together towards common goals.

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What type of work environment can I expect as a Clinical Supervisor RN II in Knoxville?

As a Clinical Supervisor RN II at Covenant Medical Group in Knoxville, you can expect a vibrant and collaborative work environment. You'll be actively involved in daily operations while supporting a diverse team in the clinics. The culture encourages open communication and teamwork, allowing you to lead with the autonomy to make decisions that enhance patient care and team performance.

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What are the key skills needed for success as a Clinical Supervisor RN II at Covenant Medical Group?

Key skills essential for success as a Clinical Supervisor RN II at Covenant Medical Group include strong leadership capabilities, effective communication, and team coordination. You should also possess excellent problem-solving skills and a solid understanding of clinical operations to guide your team in delivering top-notch patient care. Additionally, being proactive in identifying educational needs within your team and fostering a supportive environment will greatly enhance your effectiveness.

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Common Interview Questions for CLIN SUPV RN II
How do you prioritize tasks as a Clinical Supervisor RN II?

When prioritizing tasks as a Clinical Supervisor RN II, I focus on both the immediate needs of the clinics and the long-term goals for patient care. I assess urgent patient issues first, then address staff development and operational improvements, ensuring a balance between daily operations and strategic planning.

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Describe your leadership style and how it fits into the Clinical Supervisor RN II role.

My leadership style is collaborative and supportive. I believe in empowering my team by involving them in decision-making and helping them develop their skills. This approach creates a positive team dynamic, essential for the role of Clinical Supervisor RN II, as it promotes high-quality patient care.

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How do you handle conflicting priorities between clinical staff and administrative tasks?

When faced with conflicting priorities, I stay focused on the overarching goal of quality patient care. I communicate with my team to understand their immediate needs and work collaboratively to adjust administrative timelines or delegate tasks, ensuring that patient safety and care standards remain the priority.

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Can you give an example of how you've improved team performance?

In a previous role, I introduced regular team meetings and peer feedback sessions that improved communication and morale among the staff. By identifying training needs early, I ensured team members felt supported, leading to enhanced performance and a positive care environment.

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What methods do you use to evaluate staff competencies?

I use a combination of direct observation, peer assessments, and self-evaluations to assess staff competencies. Regular competency reviews focus on both clinical skills and interpersonal abilities, helping identify strengths and areas for improvement to elevate the team's overall performance.

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How do you ensure compliance with healthcare regulations as a Clinical Supervisor RN II?

I prioritize compliance by staying updated on relevant healthcare regulations, conducting regular training sessions for my team, and implementing checklists for procedures. This proactive approach minimizes risk and ensures that we provide safe, compliant care to our patients.

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How do you manage conflict among staff members?

I address conflicts among staff members promptly and with empathy. I encourage open communication, allowing each party to express their perspectives. My goal is to facilitate a solution that strengthens teamwork while maintaining a supportive environment, essential for effective clinic operations.

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What is your approach to fostering communication between clinical and administrative teams?

I believe in fostering regular interactions between clinical and administrative teams through scheduled meetings and shared communication platforms. This alignment ensures that both teams understand each other's challenges and can collaborate effectively for the best patient outcomes.

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What challenges do you foresee in the role of Clinical Supervisor RN II, and how would you address them?

I anticipate challenges related to staffing shortages and high patient demands. I would address these by focusing on recruitment, fostering a supportive environment to retain talent, and implementing efficient workflows that streamline care without compromising quality.

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How do you approach quality improvement initiatives in your clinics?

I approach quality improvement initiatives by first gathering data on current performance metrics, then involving my team in brainstorming solutions for identified issues. I believe in setting measurable goals and celebrating progress regularly, creating a culture committed to continuous improvement.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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