Manager, Sales Development (Hybrid)

As a Sales Development Manager at CrowdStrike, you will be responsible for managing a team of 6-10 Sales Development Representatives. Your role involves coaching your team on sales strategies, ensuring lead SLAs are met in collaboration with marketing, and partnering with Regional Directors for territory development. Additionally, you will work closely with Channel Account Managers to foster business relationships, all while driving the success of your team.

To qualify for the Sales Development Manager position at CrowdStrike, candidates should have at least one year of experience as a Sales Development Representative or have previously led a sales team. Familiarity with Salesforce reporting and BI tools like DOMO is essential. Additionally, possessing a comprehensive understanding of the cybersecurity landscape and a proven track record of leading successful teams will strengthen your application.

The work culture at CrowdStrike is characterized by flexibility and autonomy, allowing employees to take ownership of their careers. As a Sales Development Manager, you will benefit from a remote-friendly environment that fosters innovation and collaboration. The company values work-life balance, offering comprehensive wellness programs and various opportunities for professional development that cater to all employees.

While direct experience in cybersecurity is not strictly required for the Sales Development Manager position at CrowdStrike, having a solid understanding of the cybersecurity landscape is essential. This knowledge will help you effectively lead your team and engage with customers in a rapidly evolving industry, making it easier to drive successful outcomes.

As a Sales Development Manager at CrowdStrike, you can expect a competitive benefits package that includes a market-leading salary, equity awards, and comprehensive physical and mental wellness programs. Additionally, the company offers a generous vacation policy, paid parental leaves, and various professional development opportunities, making it an excellent place for career growth and personal well-being.

When answering this question, focus on your ability to coach and mentor your team. Discuss how you empower team members to reach their full potential while maintaining accountability and achieving results. Highlight your adaptability in management techniques that cater to individual team members' strengths.

In your response, emphasize the importance of KPIs such as lead conversion rates, sales revenue, and team productivity metrics. Discuss the need for regular feedback sessions and performance evaluations to recognize achievements and identify areas for improvement, aligning with CrowdStrike’s overall sales goals.

Your answer should showcase your approach to constructive feedback. Discuss how you would hold one-on-one meetings to identify underlying issues, provide necessary training, and set clear performance goals. This demonstrates your commitment to helping the individual succeed while ensuring the team meets its objectives.

Address the ways you inspire and energize your team, such as celebrating small wins, fostering healthy competition, or implementing incentive programs. Sharing specific techniques you’ve employed in past roles can illustrate your understanding of team dynamics and motivation.

Provide a specific example that outlines the challenges faced, the actions you took, and the measurable results achieved. This narrative should reflect your leadership skills and the impact of your initiatives on team performance, making it relevant to CrowdStrike’s goals.

Discuss your proficiency with Salesforce and BI tools like DOMO, emphasizing how you’ve utilized these systems to track performance data, manage leads, and produce insightful reports. Highlighting your familiarity with these tools shows that you're equipped to handle the technical aspects of the role.

Explain your methods for monitoring lead management processes, such as regular team check-ins, reviewing lead handling metrics, and collaborating closely with marketing teams. This response shows your commitment to operational efficiency and achieving company objectives.

Provide a brief overview of current trends, challenges, and opportunities within the cybersecurity industry. Relate this knowledge back to how it informs your sales strategies, demonstrating that you’re not just a sales leader but also knowledgeable about the field in which CrowdStrike operates.

Express your admiration for CrowdStrike’s mission and innovation in the cybersecurity space. Discuss your desire to contribute to a company that values its culture and community, reinforcing why you align with their vision and why this role excites you.

Your answer should indicate how you see inter-departmental collaboration as crucial for success. Discuss your experience in aligning sales strategies with marketing initiatives, showcasing how effective communication helps to drive business objectives and enhances overall performance at CrowdStrike.