Jr. Tech Admin (eComm | Shopify | Integrations) (Remote)

As a Junior Tech Admin at Crushvertise, your primary responsibilities include managing the technical backend of our Shopify stores, troubleshooting functionality issues, handling app integrations, and supporting our teams with technical needs. You'll work on ensuring our sites are optimized and running smoothly, while also collaborating with both the tech and creative teams to drive improvements.

To qualify for the Junior Tech Admin position at Crushvertise, candidates should have experience with Shopify or similar eCommerce platforms, familiarity with tools like Klaviyo and Google Tag Manager, and basic skills in HTML, CSS, and Liquid. A problem-solving mindset and the ability to work independently is essential, particularly in a fast-paced startup environment.

Crushvertise is committed to employee development, offering a growth path for the Junior Tech Admin role. As you contribute to the team, you'll receive exposure to the high-growth DTC landscape and have opportunities to take on more responsibilities, enhancing your technical skills and career trajectory.

In the Junior Tech Admin role at Crushvertise, you'll frequently use tools such as Klaviyo for email marketing, ReCharge for subscriptions, and Google Tag Manager for tracking. Familiarity with these tools, alongside analytic platforms like GA4, will help ensure you succeed in optimizing our eCommerce operations.

Absolutely! As a Junior Tech Admin at Crushvertise, your insights into identifying gaps in the tech stack are highly valued. You're encouraged to suggest and implement smart solutions that enhance our operational efficiency and improve user experiences across our eCommerce brands.

When troubleshooting Shopify issues, I first replicate the problem to understand its context. I utilize Shopify's admin tools, check for plugin conflicts, and review recent changes. Documenting my steps helps to prevent the same issue from occurring in the future.

In my previous role, I successfully integrated Klaviyo with our eCommerce store. This involved syncing customer data, setting up automated email flows, and testing campaigns to improve engagement. The result was a significant increase in conversions.

To maintain website performance, I focus on optimizing images, minimizing redirects, and leveraging lazy loading techniques. I also regularly monitor site speed using tools like Google PageSpeed Insights to identify areas for improvement.

I prioritize tech requests by assessing their urgency and impact. I communicate with each team to understand their needs and then schedule tasks based on overall business priorities, ensuring a smooth workflow.

I have a basic understanding of HTML and CSS, allowing me to make minor adjustments to store design. My knowledge of Liquid enables me to customize Shopify templates efficiently, enhancing the user experience on our site.

I set up analytics tracking by using Google Tag Manager to implement all necessary tags and track key metrics. Regularly reviewing reports from GA4 helps me identify trends and optimize for better sales performance.

Yes, I previously streamlined the checkout flow by removing unnecessary fields and reducing click steps based on user feedback. This contributed to lower abandonment rates and an increase in completed transactions.

Automation is vital in my duties to enhance efficiency. I set up automation for inventory updates and email marketing campaigns that save time, reduce errors, and ensure our operations run seamlessly.

I ensure clear communication by establishing regular check-ins and using project management tools. These foster transparency and allow for sharing updates on tech tasks and collaboration on ongoing projects.

I adopt a proactive approach by utilizing online resources, tutorials, and documentation to familiarize myself with new tools. Hands-on practice through personal or side projects also helps solidify my understanding quickly.