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Outreach Executive

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health
Title: Outreach Executive
Location: Various


Role Description:

The Outreach Executive (OE) reports to the Sales Manager and is responsible for developing relationships with key businesses and organizations within their assigned territory in order to create patient acquisition opportunities. The OE will also engage prospective patients, introduce Oak Street Health, and guide them through the new patient journey.

Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive!


Core Responsibilities:

Sales
Develop, implement, and execute an effective sales strategy to achieve patient acquisition targets
Demonstrated ability to develop, maintain and grow a rigorous sales pipeline, with accurate forecasting and reporting
Deliver highest level of sales and customer service to our prospects, patients and community partners
Generate leads by prospecting, building and maintaining relationships throughout the community
Nurture prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
Master internal sales and marketing programs and systems to maximize effectiveness
Demonstrated ability to think strategically when developing local relationships and sales plans. Must be able to plan 3-6 months in advance and accurately forecast sales performance

Account Management
Prospect, engage and create new trusting relationships with local businesses within an assigned territory, at multiple levels, including employees, key contacts, manager and business leaders, to drive patient growth opportunities
Develop collaborative partnerships and manage an account book of 40+ community and business partners to gain a deep understanding of business challenges and create mutually beneficial relationships and development opportunities
Create and manage an account development plan and report on results
Capture and record customer information and sales activity data into customer relationship management (CRM) system and appropriate business systems
Develop sales plans that will organize efforts around the business development cycle, including prospecting, proposal creation, presenting to potential community partners and relationship development with the goal of developing new opportunities for patient acquisition
Other duties as assigned


What we’re looking for

This is an exciting opportunity to own sales strategy and execution in a value based care organization that is changing the way healthcare is delivered.
We are looking for:
Sales or account management experience preferred
Degree from 2 or 4 year institution preferred
Access to personal transportation with a valid driver's license required
Ability to use E-Mail and computer reporting tools, Salesforce experience preferred
Healthcare knowledge a plus
Passion for sales, and a drive to succeed
Ability to quickly connect and influence the right people
Someone trusted and comfortable in tough situations
Adept negotiation skills
Self-motivated, ambitious individuals that want to control their own income
Knowledge of various Microsoft Office products, including, but not limited to, Excel and Word
Team player and contributor to the overall effectiveness of the team
Someone to represent Oak Street Health professionally and ethically and demonstrate good judgment in all activities
US work authorization
Someone who embodies being “Oaky”

 

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/21/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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CEO of CVS Health
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Average salary estimate

$55935 / YEARLY (est.)
min
max
$38560K
$73310K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Outreach Executive, CVS Health

Are you ready to take your career to the next level with Oak Street Health as an Outreach Executive in Phoenix, AZ? This dynamic role lets you be at the forefront of healthcare transformation, focusing on building meaningful relationships with local businesses and the community. As our Outreach Executive, you will develop and execute innovative sales strategies to generate patient acquisition opportunities and guide prospective patients through their journey towards health with us. We’re looking for someone with a passion for sales who thrives on connecting with others, demonstrating strategic thinking and ambition to achieve their goals. Your responsibilities will include engaging with community partners, nurturing leads through effective communication channels, and maintaining a sales pipeline that drives results. You'll have the chance to really make an impact in people's lives by promoting a healthcare organization that cares deeply about accessibility and compassion. With your experience in sales or account management, combined with the ability to forecast sales performance, you’ll play a critical role in aligning our services with the needs of the community. If you're self-motivated, comfortable in tough situations, and ready to represent Oak Street Health with professionalism, we want to hear from you! This is more than just a job; it’s an opportunity to contribute to a team that's making healthcare more connected and convenient every day.

Frequently Asked Questions (FAQs) for Outreach Executive Role at CVS Health
What are the core responsibilities of an Outreach Executive at Oak Street Health?

As an Outreach Executive at Oak Street Health, you'll be responsible for developing strategic relationships with local organizations while implementing effective sales strategies to achieve patient acquisition targets. You will engage prospective patients, nurture relationships, and manage an account book of community partners to help facilitate healthcare access.

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What qualifications do I need to apply for the Outreach Executive position at Oak Street Health?

Candidates for the Outreach Executive position at Oak Street Health should ideally have sales or account management experience, along with a degree from a 2 or 4-year institution. Access to personal transportation and familiarity with CRM systems like Salesforce are also beneficial, as is a strong passion for healthcare and sales.

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What does the typical work environment look like for Outreach Executives at Oak Street Health?

Outreach Executives at Oak Street Health enjoy a dynamic work environment that requires both community engagement and travel within their assigned territory. You'll balance your time between working in the community, making connections with local businesses, and collaborating with your team to achieve patient growth goals.

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How does Oak Street Health support the professional development of its Outreach Executives?

Oak Street Health is committed to the growth of its team members, offering comprehensive training programs and access to resources that allow Outreach Executives to enhance their skills and advance their careers. This commitment to professional development ensures you can effectively contribute to the organization and community.

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What are the expected pay and benefits for the Outreach Executive role at Oak Street Health?

The pay range for the Outreach Executive position varies from $18.50 to $35.29 per hour, depending on experience and qualifications. Beyond competitive wages, Oak Street Health offers a variety of benefits, including medical plans, 401(k) matching, employee stock purchase plans, wellness programs, and ample paid time off.

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Common Interview Questions for Outreach Executive
How do you develop and maintain relationships with local businesses as an Outreach Executive?

To effectively develop and maintain relationships with local businesses, I would utilize a strategic approach by identifying key decision-makers and engaging them through personalized communication. Building trust through consistent follow-ups and demonstrating value in our partnership is essential for fostering long-term collaborative relationships.

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Can you describe your experience with using CRM systems like Salesforce?

Certainly! I have previous experience with Salesforce, where I managed my sales pipeline by documenting lead interactions, tracking follow-ups, and analyzing customer data. This proficiency allows me to maintain accurate sales reports and effective communication with team members, ensuring we're aligned on goals and performance.

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What motivates you in a sales role such as an Outreach Executive?

I am motivated by the opportunity to make a meaningful impact on people's lives through healthcare. The challenge of developing relationships and achieving targets keeps me driven, and knowing that my efforts help individuals access vital health services is truly fulfilling.

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How do you handle rejection or difficult situations when pursuing new patient leads?

Handling rejection in sales requires resilience. I focus on maintaining a positive outlook and using feedback constructively. If a potential lead isn’t interested, I seek to understand their concerns and adapt my approach for future interactions, always keeping the door open for possible future engagement.

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Describe a time when you successfully developed a sales strategy to acquire new clients.

In my previous role, I identified a gap in healthcare services for seniors in my area. I tailored my sales strategy to focus on community events, directly engaging with seniors and their families, which led to a 30% increase in client acquisition over six months.

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What methods do you use to forecast sales and track progress on your goals?

I typically utilize historical data and market analysis to create realistic sales forecasts. Tracking my progress against set goals using CRM tools helps me stay accountable and enables adjustments to my strategies when necessary to ensure targets are met.

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How do you prioritize your daily tasks as an Outreach Executive?

I prioritize tasks by assessing the potential impact on patient acquisition and community engagement. Using a structured schedule that includes dedicated time for outreach, follow-ups, and administrative tasks ensures I remain productive and focused on driving results.

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What makes you the right fit for the Outreach Executive position at Oak Street Health?

My passion for healthcare, combined with my sales experience and a genuine desire to help individuals access necessary services, align perfectly with Oak Street Health's mission. I’m driven, adaptable, and excited about the opportunity to contribute to a purpose-driven organization.

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How do you handle working independently while also being part of a larger team?

I am comfortable working independently to achieve personal targets, while ensuring I remain a connected member of the team. I actively participate in team meetings, share insights from my outreach efforts, and engage with colleagues to support each other’s success.

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What qualities do you believe are essential for success as an Outreach Executive?

Essential qualities for success include strong interpersonal skills for relationship building, strategic thinking for developing impactful sales plans, resilience in overcoming challenges, and a genuine passion for improving healthcare access for the community.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 22, 2025

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