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Account Manager, Tech PR

Opening from Edelman - Global

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 


At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.


The Team


The Edelman tech team is on a mission to help the world's greatest tech companies build and safeguard trust with an ever-growing audience of stakeholders.  

   

The Tech Team at Edelman strategically partner with clients to deliver global, regional and UK integrated campaigns for emerging tech companies, tech industry giants, social media platforms, huge tech product launches and much more!    

    

Championing diverse skills, backgrounds and specialisms in our team is the key to our success, and it is this collective of over 50 brilliant technology communications specialists working with more than a 100 corporate, brand, and integrated comms professionals who have made us an award-winning agency, and #1 in PRWeek UK’s Top 150 Tech agencies for 2023.  

   

Successfully winning new business and growing accounts, our team are now looking for passionate PR professionals to join our Tech team. So, if you are looking to take your career in Tech PR to the next level and work with some of the best in the industry, gaining exposure to some of the biggest clients in the business, keep reading, this role could be for you...


The Role

This is an exciting opportunity for a smart, passionate candidate who wants to accelerate their career working on a range of leading technology brands with an award-winning team.


You will be able to confidently manage teams, maintaining motivation and keep to tight deadlines, and ensuring attention to detail. Part of this includes client management and being able to manage and respond to client requests, ensuring materials are completed on time and at the highest standard. You will also be used to running multi-market campaigns in EMEA, and how to communicate with other markets and ensure campaigns are planned and executed consistently.


You’ll also have experience in developing plans which take complex technology and translate it into meaningful benefits for business and society. Your strong creative thinking is needed. You will be a strong writer and be able to create and manage budgets.


You will have supreme B2B and consumer technology media relations knowledge and experience, including fintech and cybersecurity. You will have a little black book of media contacts and be eager to expand this further and help coach the junior team in developing media relations skills. We want to hear about how your campaign ideas have translated into strong media results. 


If you’re ready to take on a challenging and rewarding role and want to work at PRovoke's EMEA Large Regional Consultancy of the Year 2024, then please APPLY TODAY. 


Key Responsibilities
  • Client liaison – day-to-day client contact
  • Proactive thinking – around campaigns and in day-to-day account work Edelman is an equal opportunities employer and is committed to an anti-discrimination policy. We expect all suppliers to act in accordance with this policy.
  • Effective management of the team down, across and up
  • Demonstration of creative campaign development and presentation, promoting technology solutions to business and consumer audiences
  • Managing multi-market campaigns across the UK and EMEA
  • Strategic media relations experience in UK (and ideally EMEA)
  • B2B and B2C tech experience, ideally with some in fintech and cybersecurity but not essential
  • Developing and managing client budgets 


Skills and Experience
  • Proven track record of working in or with global technology brands
  • Experience in developing plans which take complex technology and translates it into meaningful benefits for business and potentially consumers
  • Strong client counsel experience
  • Proven leadership skills with the ability to inspire and unite teams around delivering client plans
  • Strong technology media relations in the B2B and B2C space, having proof of how your feature ideas have translated into strong media coverage


Benefits   


Our benefits and policies are designed to ensure our employees feel comfortable, inspired, and equipped to thrive and do their best work. We offer a wide range of benefits across health, family, community, finance, and time away including:   

Competitive Annual Holiday plus an additional day's holiday for your birthday and 3 days over the festive season.   


Flexible working - Hybrid working policy and 30 days' work from anywhere worldwide!   


Financial Wellbeing - Pension plan, income protection, and life insurance at 4x annual salary.   


Building a Family - Whether it is maternity leave, adoptive leave or shared parental leave, take up to five months on full company pay. We also celebrate the arrival of your child or wedding day by offering a company child & wedding gift. In addition, Edelman partners with Peppy, a specialist healthcare and wellbeing service that provides all employees with access to expert pregnancy and parenthood, menopause, and fertility support.   


Health and Wellbeing – Access to Private Medical Insurance, Digital GP and wellbeing program, Cycle to Work Scheme, subsidised corporate gym membership, a Quit Smoking Scheme, Annual flu vaccinations and 24/7 access to trained professionals in relation to a range of issues, in absolute confidence.   


Personal and Professional Development - Clear progression routes and continuous training/professional development via Edelman Learning Institute 


Community – Get to know your colleagues and unwind at our weekly staff get together. We also encourage everyone to take part in our Citizenship Activities where you can spend a day each year helping a charitable cause, paid for by us.   

 

Our Values  


Core to our culture are our values, which guide our behavior, support a client-centric approach, influence the way we work with each other, our clients, and the community, and inspire great work.  


The Relentless Pursuit of Excellence: Bringing the best of ourselves and partners to our clients.  

The Freedom to be Constantly Curious: Tenacious, flexible, and thorough approach that drives creativity and growth for clients and ourselves.  


The Courage to do the Right Thing: Trusted and resilient partner, committed to building a diverse, equitable and inclusive workforce, that prioritizes the wellbeing of ourselves and our colleagues.  


The Commitment to Positively Impact Society: Performing our work with an environmental conscience, and a sense of tolerance, fairness, and equality. 


#LI-EC1 

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What You Should Know About Account Manager, Tech PR, Daniel J Edelman Holdings

If you're ready to step into an exhilarating role as an Account Manager with Edelman in London, then let’s dive in! Edelman is not just any PR firm; it’s a global leader renowned for building trust through meaningful communication. The tech team here actively partners with some of the biggest names in the tech industry to create powerful campaigns that resonate with diverse audiences. As an Account Manager, you will be at the forefront, confidently managing client relationships and keeping your team motivated to meet tight deadlines while maintaining attention to detail. You’ll coordinate multi-market campaigns across EMEA, translating complex technology into engaging narratives that highlight its benefits for both businesses and society. With your extensive media relations experience, you’ll have a treasure trove of contacts ready to amplify your campaigns. You're not just a team member; you're a mentor who will help shape the next generation of PR specialists. If you have a proven track record with tech brands and a passion for innovation, this role offers you the chance to elevate your career in an inspiring environment where your ideas can flourish. Join Edelman, a firm that values diversity, creativity, and the relentless pursuit of excellence—your next challenge awaits!

Frequently Asked Questions (FAQs) for Account Manager, Tech PR Role at Daniel J Edelman Holdings
What key responsibilities does the Account Manager position at Edelman involve?

The Account Manager position at Edelman involves a variety of responsibilities such as day-to-day client liaison, effective team management, and strategic media relations. You will oversee the execution of multi-market campaigns, ensure that client materials meet deadlines and quality standards, and demonstrate creative campaign development that conveys the benefits of technology for businesses and consumers alike.

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What skills and experience are required for an Account Manager role at Edelman?

Edelman seeks an Account Manager with proven experience in technology PR, especially in managing client relationships and multi-market campaigns. B2B and B2C tech experience, strong media relations skills, and the ability to develop strategic communication plans are crucial. A track record of working with global technology brands and effective team leadership are also key qualifications.

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How can I demonstrate my media relations expertise for the Account Manager position at Edelman?

To showcase your media relations expertise for the Account Manager role at Edelman, highlight your previous successes in securing media coverage for tech clients. Discuss your relationships with journalists and your strategies for translating complex tech narratives into media-friendly stories that have generated strong results.

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What type of work environment can I expect as an Account Manager at Edelman?

As an Account Manager at Edelman, expect a vibrant and empowering work environment that promotes collaboration, creativity, and continuous learning. The company deeply values diversity, equity, inclusion, and belonging, ensuring that every team member feels respected and inspired to excel in their careers while contributing to innovative projects with leading tech brands.

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What is the career progression like for an Account Manager at Edelman?

Career progression for an Account Manager at Edelman is robust, as the company is committed to professional development and clear career pathways. You will have access to ongoing training opportunities through the Edelman Learning Institute and can look forward to advancing into senior roles or specialized positions based on your interests and performance.

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Common Interview Questions for Account Manager, Tech PR
Can you describe a successful campaign you managed in a previous role?

When answering this question, provide specific examples detailing the campaign objectives, your role in strategizing and executing the plan, and the measurable results achieved. Highlight any innovative approaches you took that led to strong media coverage or client satisfaction.

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How do you prioritize client requests in a fast-paced environment?

Demonstrate your organizational skills by sharing your method for prioritizing tasks. Discuss how you assess urgency, communicate effectively with clients, and manage deadlines while ensuring high-quality outputs.

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What strategies do you use to maintain strong media relations?

Talk about your proactive approach, including regular check-ins with media contacts, understanding their interests, and creating tailored pitches that align with their needs. Share examples of how these strategies have led to successful media placements.

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How do you translate complex technology into relatable content for clients?

Explain your methodology for breaking down technical jargon into accessible language. Discuss your process of identifying key benefits for different audiences and how you collaborate with technical teams to ensure accuracy and clarity in messaging.

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Describe a time when a campaign didn't go as planned. How did you handle it?

Use this question to showcase your problem-solving skills. Describe the situation, the steps you took to address the challenges, the lessons learned, and how you applied those lessons to future campaigns to ensure better outcomes.

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What role does feedback play in your approach to client management?

Explain how you view feedback as a crucial component of a successful client relationship. Discuss how you actively solicit feedback, use it to improve service delivery, and involve clients in the collaborative process to foster trust and transparency.

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How do you stay updated with the latest trends in tech PR?

Talk about your habits for staying informed—whether it’s through industry publications, attending conferences, networking with peers, or participating in online forums. Show your enthusiasm for continuous learning and how it benefits your clients.

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What do you believe are the most important qualities for an Account Manager?

Discuss qualities such as strong communication skills, attention to detail, strategic thinking, and the ability to inspire and lead a team. Provide examples from your past experiences that illustrate these qualities in practice.

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How do you approach budgeting for campaigns?

Detail your experience with developing and managing budgets for campaigns, including your methodology for estimating costs, allocating resources effectively, and tracking expenditures to stay within budget constraints throughout the campaign life cycle.

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Why do you want to work for Edelman as an Account Manager?

Articulate your passion for technology PR, your admiration for Edelman's commitment to trust and innovation, and your alignment with the company’s values. Emphasize how the role aligns with your career aspirations and desire to contribute to impactful campaigns.

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Founded in 1952 and headquartered in Chicago, IL, Edelman is a public relations and marketing consultancy firm. The company offers B2B marketing, branding, business transformations, digital transformation and media relations services.

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DATE POSTED
April 3, 2025

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