Account Manager - job 1 of 2

As an Account Manager at Zoetis, you will be responsible for meeting sales objectives and executing strategic territory management within your assigned geography. This includes solution selling, launching new products, generating leads, and building relationships with veterinary institutions to enhance customer value delivery.

To qualify for the Account Manager position at Zoetis, candidates typically need an undergraduate degree and between 3-10 years of proven consultative sales experience. Animal health knowledge, especially about small animal veterinary medicine, is critical for understanding and serving our clients effectively.

Yes, the Account Manager role at Zoetis is field-based and requires travel within the assigned territory. Some evening work may also be required for educational programs, allowing for flexibility in engaging with clients and stakeholders.

Successful Account Managers at Zoetis should exhibit strong solution selling skills, excellent communication abilities, and analytical thinking. Being adept in MS Office programs and having the capacity to build effective relationships is also vital in fulfilling the demands of the role.

At Zoetis, you can expect a collaborative and supportive team culture among Account Managers. We value integrity, compliance, and effective communication, ensuring everyone works together towards shared goals while maintaining a strong sense of camaraderie in the workplace.

When answering this question, highlight specific instances where you used solution selling techniques to close deals or improve client relationships. Share examples that demonstrate your ability to understand client needs and develop tailored solutions that resulted in successful outcomes.

Discuss the strategies you use for territory management, such as creating a detailed business plan, identifying key accounts, and regularly reviewing and adjusting your approach based on performance metrics. Highlight the importance of staying organized and proactive in your planning.

Use this opportunity to showcase your problem-solving skills. Describe a specific challenge, what actions you took to address it, and the positive results that followed. This demonstrates your resilience and strategic thinking.

Share a relatable story where you engaged with clients beyond transactions, perhaps through follow-ups or by providing additional resources. Emphasize your commitment to customer service and how strong relationships have paid off in terms of sales growth.

Discuss your belief in collaboration within the sales process and how teamwork has contributed to your success. Include examples of how you’ve worked with colleagues to achieve shared objectives, and ensure you emphasize a culture of support.

This question shows your attitude toward growth. Share your approach to receiving feedback, perhaps detailing an example of a time you adapted your strategy based on constructive criticism and the positive impact it had on your performance.

Be prepared to speak about your background in animal health, including any relevant work experience, education, and your passion for veterinary medicine. Discuss how this experience equips you to engage with clients effectively in your role as an Account Manager.

Share your systematic approach to task prioritization, such as using lists, digital tools, or frameworks to balance daily responsibilities while ensuring you hit sales targets. Highlight how this helps maintain focus and productivity throughout your workday.

Discuss ways you actively seek out information, such as attending webinars, participating in continuing education opportunities, or interacting with industry publications. This shows your commitment to staying informed and enhancing your knowledge base.

Craft a thoughtful response that connects your values and career goals with Zoetis’s mission and culture. Highlight your enthusiasm for veterinary medicine and how the role aligns with your professional aspirations and the impact you wish to make in animal health.