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Account Supervisor, Health

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 


We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.


With perceptions of health shifting from something that needs to be fixed to something that should be developed and improved within each facet of people’s daily lifestyle, Edelman believes health is everyone’s business. As the world’s largest agency and home to 500+ health specialists and colleagues, Edelman has the global perspective, resources, and people to provide cross-practice offerings to help our clients thrive in the changing business of health. We are looking for someone who can join our team who enjoys tackling some of the most challenging health-related communications issues facing society today. Our work spans health, scientific, business, policy, and societal issues for some of the world's leading organizations and brands across all health and wellness verticals and sectors.


Our award-winning healthcare account teams are helping health care companies shape their marketing and communications work to drive business results - not just issue press releases. We're looking for an imaginative and entrepreneurial leader to help think differently for Edelman, bringing big, creative ideas to clients and pushing staff to think across disciplines - from media relations to patient advocacy, to physician-oriented communications, and medical research.

 

This opportunity is perfect for a smart, passionate PR professional who would like to grow their career in healthcare and pharma communications.


Responsibilities
  • Serve as day-to-day client contact across workstreams; partner with account leads and specialty groups to address client needs quickly, thoughtfully, and effectively 
  • Oversee operational performance of accounts, ensuring quality work, timeline, and budget adherence 
  • Play major role in creation of communications plans and goals; ensure tactical programs are carried out that track toward them 
  • Consistently partner across junior staff and specialty groups to produce high-quality work product
  • Build relationships with third-party influencers and internal business partners to meet client needs
  • Demonstrate tactical proficiency in media relations, including creating and driving both traditional and social media outreach plans
  • Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals
  • Generate creative ideas and help to lead multiple client programs simultaneously
  • Possess a solid understanding of the current healthcare landscape and the relevant issues impacting organizations and businesses active in the health space
  • Serve as central repository of account and disease state knowledge to perform quality control of all externally facing materials
  • Ensure specialty groups, including digital, social media, creative and data visualization, are integrated into all relevant programs and properly briefed on account activities and information
  • Supervise account junior staff by motivating, coaching, consistently providing timely and actionable feedback
  • Contribute to business growth through introducing clients to new capabilities, building network of industry contacts and participating in relevant professional organizations
  • Demonstrate behaviors consistent with Edelman’s values (Quality, Integrity, Respect, Entrepreneurial Spirit, Mutual Benefits) and Code of Ethics and Business Conduct


Basic Qualifications
  • At least four years of full-time experience in public relations and/or related fields including advertising, management consulting, and media.
  • Bachelor's degree or equivalent work experience.


Preferred Qualifications
  • Experience in supporting pharmaceutical product communications preferred
  • Excellent storytelling, writing and presentation skills
  • Management and leadership skills as well as a proven track record of success in executing fast-moving, large-scale campaigns at the strategic and tactical level
  • Prior experience integrating non-profit and patient advocacy organizations into content
  • Ability to manage budgets and timelines on sizable pieces of business to achieve client goals
  • Experience with pharma MLR review process 


$68,000 - $96,000 a year

#LI-EB1


An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.


Edelman offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing. 


Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply. 

Average salary estimate

$82000 / YEARLY (est.)
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$68000K
$96000K

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What You Should Know About Account Supervisor, Health, Daniel J Edelman Holdings

Edelman is on the lookout for an innovative Account Supervisor in Health to join our dynamic team. In this role, you will be at the heart of our mission to elevate health communication for some of the world’s leading organizations and brands. If you thrive in a collaborative environment and are passionate about addressing the most pressing health communications challenges, this could be your perfect fit. You will serve as the day-to-day client contact, ensuring all workstreams run smoothly while partnering closely with account leads to address client needs effectively. Your ability to oversee operational performance and ensure high-quality work will be crucial. You’ll have the opportunity to shape communication strategies that align with our clients’ goals, leveraging your creativity and insight into the healthcare landscape. A major part of your role will involve building relationships with third-party influencers and supervising junior staff, providing mentorship and guidance as new ideas and campaigns get off the ground. With Edelman, you won’t just be submitting press releases; you’ll be driving meaningful conversations and crafting strategic communications that genuinely impact the lives of others. If you’ve got at least four years of experience in public relations and a desire to help shape health narratives in a progressive agency culture focused on empathy and curiosity, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Account Supervisor, Health Role at Daniel J Edelman Holdings
What are the responsibilities of an Account Supervisor, Health at Edelman?

As an Account Supervisor, Health at Edelman, you will oversee daily client interactions, oversee operational performance across multiple accounts, and create strategic communications plans. Your role will involve managing timelines and budgets, ensuring high-quality deliverables, and fostering relationships with third-party influencers. Additionally, you’ll mentor junior staff and contribute to business growth by introducing clients to new capabilities within the healthcare sector.

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What qualifications are needed for the Account Supervisor, Health position at Edelman?

To qualify for the Account Supervisor, Health position at Edelman, candidates should have at least four years of full-time experience in public relations or related fields, complemented by a Bachelor's degree or equivalent experience. Preferred qualifications include experience in pharmaceutical product communications and solid storytelling and writing skills to effectively communicate healthcare narratives.

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How can I succeed as an Account Supervisor, Health at Edelman?

Success as an Account Supervisor, Health at Edelman requires creative thinking, strong leadership skills, and the ability to manage teams effectively. You should be proactive in integrating different specialties, such as digital and social media, into your programs. Cultivating relationships with clients and industry contacts while demonstrating a solid understanding of the healthcare landscape will set you apart as a valuable member of the team.

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What is the salary range for the Account Supervisor, Health role at Edelman?

The salary range for the Account Supervisor, Health position at Edelman is between $68,000 and $96,000 per year, depending on various factors including experience, education, and geographic location. Additional benefits include medical and dental insurance, 401K, paid time off, and opportunities for bonuses, reflecting Edelman's commitment to employee well-being.

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What is the culture like at Edelman for the Account Supervisor, Health position?

Edelman fosters a workplace culture built on trust, collaboration, and inclusion. As an Account Supervisor in Health, you’ll be encouraged to think creatively and empathetically about health communication challenges. We prioritize diversity and actively welcome individuals from various backgrounds to promote a richer, more equitable workplace.

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Common Interview Questions for Account Supervisor, Health
Can you describe your experience with healthcare communication strategies?

When answering this question, consider sharing specific campaigns or projects where you implemented healthcare communication strategies. Highlight the objectives, your role, and the outcomes achieved. Make sure to explain how you researched the healthcare landscape to tailor your communication to the audience effectively.

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How do you manage a team to ensure high-quality output in healthcare projects?

Discuss your approach to leadership, including how you motivate and mentor junior staff while encouraging collaboration. Share examples of how you prioritize tasks, set clear expectations, and provide regular feedback, ensuring project timelines and quality standards are met.

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What challenges have you faced in healthcare communications and how did you overcome them?

Reflect on a challenging situation in healthcare communications, such as navigating regulatory concerns or addressing sensitive topics. Discuss the steps you took to mitigate these challenges, emphasizing problem-solving skills and adaptability.

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How do you integrate digital strategies into your healthcare campaigns?

Share specific examples of how you've utilized digital tools and platforms to enhance healthcare communications. Discuss how you measure the effectiveness of these strategies and adapt based on analytics to optimize campaign outcomes.

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What role does storytelling play in your approach to health communications?

Emphasize how storytelling can humanize health issues and engage various stakeholders. Provide examples of effective narratives you've crafted and explain how they impacted audience reception and client objectives.

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How do you stay updated on healthcare trends and regulations?

Talk about your resources for staying informed, such as industry publications, newsletters, or networking groups. Mention how this knowledge informs your client work and strategic decisions.

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Describe a successful campaign you've led in healthcare.

Share the details of a specific campaign, including the objectives, your role, and the results achieved. Outline the strategies and tactics that contributed to the campaign's success, demonstrating your ability to deliver impactful results.

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In your opinion, what are the critical skills for an Account Supervisor, Health?

Discuss key skills such as strategic thinking, effective communication, leadership, and adaptability. Provide examples of how you've demonstrated these skills in past roles and their relevance to the position at Edelman.

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How do you handle client feedback, especially if it's critical?

Illustrate your approach to receiving and processing critical feedback. Emphasize the importance of listening, responding constructively, and using feedback as an opportunity for improvement in future projects.

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What strategies do you use to build relationships with third-party influencers in healthcare?

Discuss specific strategies for relationship-building, such as active engagement in networking opportunities, collaborative projects, or outreach programs. Share how these relationships have benefitted previous campaigns.

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Founded in 1952 and headquartered in Chicago, IL, Edelman is a public relations and marketing consultancy firm. The company offers B2B marketing, branding, business transformations, digital transformation and media relations services.

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Full-time, remote
DATE POSTED
April 2, 2025

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