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Global Platforms Engineer (Finance)

Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.

Finance Systems Engineering

The enablement and support of Firmwide services and technologies is central to Global Business Technology’s mandate. These robust capabilities have uniquely positioned the team to deliver support for any common technologies adopted by two or more individual Verein Members and Affiliates. The GBT team can leverage these existing firmwide capabilities, augmenting where capacity or skillset gaps exist to expand support.

Global Business Technology has been mandated to establish a team to support production and development finance environments that have been deployed for VMAs considered in-scope of the service. This strategic expansion of GBT’s Central Technology Support services (CTS Add On), will establish the Finance Systems Engineering team who will be accountable for the operational support of these finance environments (Elite 3E), deployment support for new features and updates, management of global integrations, and keeping the environments current including patches and updates.

Role

The Global Platforms Engineer (Finance) is a member of the Finance Systems Engineering team within the Global Technology Services group. Reporting to the Global Senior Manager, Finance Systems Engineering, this role is responsible for overseeing and optimizing the technical infrastructure – including networks and servers – underpinning the production and development finance environments for the designated VMAs within the scope of the support services.

A deep understanding of and experience with cloud-native Azure infrastructure and Microsoft technologies will allow the Global Platforms Engineer (Finance) to ensure supported environments remain robust, reliable, secure and capable of consistently delivering a high-performance experience to meet or exceed service level expectations. The role demands a proactive approach to problem-solving, a focus on continuous infrastructure optimization, and an absolute commitment to achieving Service Excellence.

Collaboration is essential to achieving success in this role. The Global Platforms Engineer (Finance) must work closely with other global engineers, colleagues across Global Business Technology, and local VMA technology teams to foster a culture of partnership and trust. Building and maintaining strong relationships across teams is vital for delivering seamless support and achieving shared goals.

Accountabilities and Responsibilities

Key Accountabilities

  • Azure Accountability: Maintain accountability for the Azure infrastructure supporting Elite 3E based production and development finance environments for Verein Members and Affiliates (VMAs) in scope.
  • Technical Leadership: Lead technical efforts and innovate with a focus on infrastructure availability, optimization, security, and delivering seamless support.
  • ITSM Processes: Ensure strict adherence to ITSM business processes, including incident management, major incident management, problem management, and change management.
  • Operational Procedures: Develop and implement technical processes and procedures to enable environment monitoring, patching, upgrades, optimization, and to ensure effective operation of environments.
  • Collaboration Across Teams: Collaborate with GBT and local VMA teams to ensure the effective support and maintenance of the finance environments.
  • Support-Centric Focus: Maintain a focus on delivering Service Excellence, by ensuring systems and services meet business-critical needs and user experience expectations.

Plan

  • Finance Environments Roadmap Development: Contribute to create and maintain comprehensive roadmaps supporting the finance environments, aligning them with business objectives and priorities.
  • Consolidated Roadmaps: Work closely with the Global Platform Engineering and Global Data Services teams to consolidate roadmaps across related technologies.
  • Resource and Capacity Planning: Collaborate with other GBT teams to define resource requirements, plan capacity needs, and prioritize work based on business-critical objectives and local VMA priorities.
  • Disaster Recovery Planning: Contribute to disaster recovery (DR) plans and ensure finance environments are integrated into the overall business continuity and disaster recovery strategies.

Build

  • Provisioning and Maintenance: Apply best practices for provisioning, maintaining, updating, and decommissioning finance environments to meet the expectations of local VMAs, and in alignment with GBT standards.
  • Vendor Coordination: Manage and oversee technical activities involving partners such as Elite and Microsoft for new deployments, ensuring alignment with service delivery goals and expectations.
  • Architecture and Budget Alignment: Ensure all new deployments remain within budget and are thoroughly documented and tested.
  • Hands-On Involvement: Take an active, hands-on role delivering on tasks and projects to ensure accountability and success.
  • Integration Development: Support the design, deployment, and testing of global integrations for finance environments, ensuring seamless connectivity across systems.

Run

  • Change Management: Actively participate in global change management processes to maintain the stability and integrity of the supported finance environments.
  • Operations Support: Collaborate with the Global Operations team to monitor, patch, and administer the finance environments while planning for capacity needs.
  • Platform Updates: Manage and deliver platform upgrades and updates for the supported environments, working in partnership with other GBT teams and local VMA teams.
  • Security Collaboration: Support Global Security Operations teams by enabling effective monitoring tools and responding to security incidents promptly and efficiently.
  • Performance Monitoring and Reporting: Establish robust monitoring practices to measure finance systems performance and provide regular reporting to key stakeholders.
  • Proactive Problem Management: Identify recurring issues and implement preventative solutions to reduce downtime and improve overall reliability.

Skills and Competencies

A Global Platforms Engineer (Finance) must possess a strong technical aptitude with significant hands-on experience working with enterprise platforms and infrastructure technologies. A strong focus on cloud technologies is essential, partnered with a significant foundation with traditional Microsoft based technologies. Team members must be both technically proficient, as well as capable of articulating ideas and strategies in writing or verbally.

Technical Skills

  • Extensive expertise with Microsoft Azure IaaS and PaaS technologies, including:
  • Virtual Servers, Networking, Load Balancers, Azure SQL, Storage Accounts, Key Vaults.
  • Web Applications, Log Analytics, Automation Accounts, Logic Apps, Azure Monitor
  • Strong expertise with Windows based server infrastructures.
  • Strong expertise with networking and firewall technologies.
  • Strong expertise with business continuity technologies (e.g., backups, failover, disaster recovery).
  • Experience with PowerShell and other service automation tools and services.
  • Experience with Azure Databases (Managed Instances) and Microsoft SQL technologies.
  • Practical knowledge of implementation lifecycles, methodologies, tools, and practices.
  • Formal IT qualifications or accreditations (for instance, ITIL, Prince 2, MCSE).
  • Understanding of standards and frameworks (for instance, SOC2, ISO 27001 and Cyber Essentials).

Personal Skills / Attributes

  • Excellent written and verbal communication skills in English.
  • Ability to negotiate and influence colleagues and stakeholders to achieve successful outcomes.
  • Strong problem solving and analytical skills, with the ability to clearly explain issues and contribute to resolutions.
  • Capable of decision-making and remaining calm while under pressure.
  • Methodical and detail oriented, with a strong focus on accuracy, consistency, and quality.
  • Understands the importance of documentation and well-defined procedures.
  • Azure Solutions Architect Expert certification is highly desirable and considered a significant asset.
  • ITIL certification and practical experience are highly valued.
  • Additional relevant technology certifications (e.g., MCSE, CISSP, or AWS certifications) are considered beneficial.
  • A minimum of 6 years of progressive experience working with infrastructure technologies.
  • Experience leading technical teams or projects is an asset.
  • Comprehensive knowledge of enterprise architecture and familiarity with common IT frameworks.

Language Capabilities / International Experience

We are a truly global law firm and as such, always welcome individuals with foreign language capabilities. Additionally, we welcome individuals with a global background including professional experience gained across different geographies.

Language Capabilities

We are a truly global law firm and as such, always welcome hearing from those with foreign language capabilities.

Equal Opportunities

Dentons is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.

Inclusion, Diversity & Equity

Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about inclusion, diversity and equity at Dentons.

Average salary estimate

$125000 / YEARLY (est.)
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What You Should Know About Global Platforms Engineer (Finance), Dentons

As a Global Platforms Engineer (Finance) at Dentons, you’ll be stepping into a role positioned at the heart of our innovative Finance Systems Engineering team. At Dentons, we pride ourselves on being different—fueling the future with fresh ideas and holistic solutions. You will oversee and enhance the technical infrastructure that supports our finance environments across various Verein Members and Affiliates. Your expertise in cloud-native Azure infrastructure and Microsoft technologies will ensure these environments are not just functional, but secure and high-performing. You'll take charge of operational support, including managing system updates and global integrations, while committing to a culture of Service Excellence. Collaborating with global teams and local technology groups is vital; together, you’ll optimize processes and foster trust. The role demands a proactive, problem-solving mindset focused on streamlining operations and enhancing user experiences. With Dentons’ collaborative spirit, you’ll build relationships that drive seamless support and collective success. If you are a tech-savvy individual passionate about cloud technologies and want to play a critical part in shaping the future of our finance systems, we invite you to join us and make a real impact in a dynamic global law firm.

Frequently Asked Questions (FAQs) for Global Platforms Engineer (Finance) Role at Dentons
What are the main responsibilities of a Global Platforms Engineer (Finance) at Dentons?

The Global Platforms Engineer (Finance) at Dentons is responsible for overseeing the technical infrastructure that supports production and development finance environments. Key responsibilities include managing the Azure infrastructure, leading technical efforts to optimize performance and security, ensuring adherence to ITSM processes, and collaborating with local VMA and Global Business Technology teams to deliver seamless support for finance systems.

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What qualifications do I need to become a Global Platforms Engineer (Finance) at Dentons?

To become a Global Platforms Engineer (Finance) at Dentons, candidates should possess extensive expertise in Microsoft Azure technologies, experience with Windows server infrastructures, and a strong foundation in cloud and traditional Microsoft technologies. Additionally, formal IT qualifications or certifications like ITIL, MCSE, or Azure Solutions Architect Expert are highly desirable. A minimum of 6 years of progressively responsible experience working with infrastructure technologies is also expected.

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How does collaboration play a role in the Global Platforms Engineer (Finance) position at Dentons?

Collaboration is critical for the Global Platforms Engineer (Finance) at Dentons. This role requires working closely with global engineers, local VMA teams, and colleagues across Global Business Technology. Building strong relationships is essential for ensuring effective support and achieving shared goals, enabling a culture of partnership and trust among teams.

Join Rise to see the full answer
What kind of technical skills are important for a Global Platforms Engineer (Finance) at Dentons?

The role of Global Platforms Engineer (Finance) at Dentons demands a strong technical aptitude, particularly with Microsoft Azure IaaS and PaaS technologies, as well as networking and firewall management. Additionally, expertise in business continuity technologies, PowerShell, and Azure SQL databases are critical to ensuring robust and reliable systems.

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What is the expected career progression for a Global Platforms Engineer (Finance) at Dentons?

Starting as a Global Platforms Engineer (Finance) at Dentons offers a pathway for substantial career growth within the organization. With additional experience and development, you may move into senior engineering roles or leadership positions in technology management. Continuous learning about new technologies and leading projects can facilitate progression in this innovative work environment.

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Common Interview Questions for Global Platforms Engineer (Finance)
Can you explain your experience with Microsoft Azure as it relates to being a Global Platforms Engineer (Finance)?

When describing your experience with Microsoft Azure, focus on specific projects or responsibilities where you managed Azure infrastructure, detailing the technologies you used, such as IaaS or PaaS services. Highlight instances where your expertise contributed to enhanced performance or security, as well as your role in collaboration with teams to optimize those environments.

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How do you approach problem-solving in a technical environment?

For this question, illustrate your proactive problem-solving skills by discussing a specific challenge you've faced in a technical setting. Explain the steps you took to diagnose the issue, the solutions you employed to resolve it, and the positive impact it had on the project or team. Emphasize your analytical skills and decision-making process under pressure.

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What methods do you use to ensure service excellence in your operations?

Discuss the importance of adhering to ITSM processes and the role of performance monitoring in ensuring service excellence. You can highlight tools or methodologies you use to track service quality, such as metrics or feedback loops from stakeholders, and how you communicate with teams to continuously improve service delivery.

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Can you describe a successful collaboration experience in your previous roles?

When answering this question, provide an example that showcases your ability to work collaboratively with diverse teams. Detail your role and contributions, how you established trust with colleagues, and the successful outcomes of the projects. Make sure to emphasize the importance of communication and mutual respect in achieving shared goals.

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What strategies do you implement for disaster recovery planning?

To answer this, outline your experience with disaster recovery strategies, detailing the processes you have implemented in past roles. Discuss your approach to integrating DR plans with overall business continuity strategies and the importance of regular testing and updates to ensure effectiveness in the event of an emergency.

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How do you stay updated on new technologies and improvements in the finance systems engineering field?

Convey your commitment to continuous learning by mentioning industry resources, such as webinars, online courses, or certification programs you engage with. Highlight specific technologies or trends you've recently explored and how incorporating new knowledge into your work has led to meaningful improvements or efficiencies.

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What are some of the key challenges you anticipate in the Global Platforms Engineer (Finance) role and how would you address them?

Identify potential challenges, such as infrastructure scaling or ensuring security compliance, that you might face in the role. Discuss proactive strategies like regular capacity planning meetings, ongoing security assessments, and embracing agile methodologies to adapt quickly to changing demands.

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Describe your familiarity with ITSM processes and how you would implement them in your role.

Use this opportunity to elaborate on the ITSM processes such as incident, problem, and change management that you're familiar with. Provide examples of how you've implemented these processes in real-world scenarios, focusing on ways they helped improve system reliability and performance.

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What tools or technologies do you use for performance monitoring within finance environments?

Provide an overview of the monitoring tools you've used and their relevance to finance environments. Discuss how these tools help in identifying issues and measuring performance metrics and the importance of analyzing this data for proactive management.

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How do you ensure effective communication with both technical and non-technical teams?

Emphasize your ability to tailor your communication based on your audience. Share examples where you've successfully translated complex technical details into accessible information for non-technical stakeholders and the role of regular status updates or collaborative tools in maintaining clear communication.

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Dentons is always looking to invest in the highest-quality talent, recognizing that our success is built on the diverse and unique strengths of each of the members of our Firm. With over 9,000 lawyers in 175 locations serving 79 countries, the Fi...

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Full-time, remote
DATE POSTED
January 14, 2025

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