Country Manager - Colombia
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What's the opportunity?
We are looking for a strategic and driven Country Manager to lead dLocal’s market strategy and partnerships in Colombia, enabling local payment processing for top global merchants. This is an opportunity to make a direct impact on local’s growth by building and optimizing the payment infrastructure in one of our key markets.
- Identify, approach, and build strong relationships with acquirers, banks, and key financial partners in Colombia.
- Negotiate and execute commercial agreements to support local payment processing and collection efforts.
- Partner with internal teams (product, tech, operations, legal) to integrate local partners into dLocal’s platform and align on roadmaps.
- Monitor and analyze transaction performance and partner impact, implementing improvements as needed.
- Improve processes and systems for local payment methods to ensure scalability and reliability.
- Stay informed on local regulations and licensing requirements, working closely with legal, tax, and accounting experts to ensure compliance.
- Collaborate with the commercial and merchant teams to develop, refine, and scale key payment products tailored to the Colombian market.
- Represent dLocal at industry events and maintain a strong local network within the fintech and payments ecosystem.
- Proven experience in the Colombian payments or financial services industry, with a strong understanding of local payment systems and market dynamics.
- Established local network within the banking, fintech, or financial services space.
- Strong commercial and negotiation skills, with a track record of successfully executing strategic partnerships and contracts.
- Regulatory awareness: Solid understanding of Colombia’s regulatory landscape, especially as it relates to payments and financial services.
- Cross-functional collaboration experience – you’ve worked effectively with product, tech, legal, and operations teams to deliver business outcomes.
- Analytical mindset and a hands-on approach to solving problems and optimizing performance.
- Curiosity, drive, and a positive attitude – you’re always learning and pushing for better outcomes.
- Ability to thrive in ambiguity, with a self-starter attitude and comfort operating in a fast-paced, constantly evolving environment.
- Technical knowledge (e.g. APIs, payment platforms, integrations) is a strong plus.
- Fluency in English and Spanish is required.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Remote work: work from anywhere or one of our offices around the globe!*
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
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Are you ready to take on a significant role as a Country Manager for Colombia with dLocal? This dynamic company is redefining how payments are processed in emerging markets, helping global brands increase conversion rates and simplify their payment strategies across 40 different countries. By joining dLocal, you become part of an enthusiastic global team of over 1,000 professionals from more than 30 nationalities. It's not just about work; it's about thriving in a culture that values flexibility, health, and learning opportunities. As a Country Manager, you'll spearhead market strategy and forge partnerships crucial for local payment processing, setting the stage for exciting growth in Colombia. In this role, you will cultivate relationships with banks and financial partners, work hand-in-hand with diverse teams to streamline local integrations, and ensure compliance with local regulations. You'll monitor performance metrics and continuously enhance our processes. It’s all about building a robust payment infrastructure and creating tailored products that resonate with the Colombian market. If you possess a solid network within Colombia's financial landscape and have a knack for strategic negotiations, we’d love to see what you can bring to the team! This position isn’t just a job; it’s an opportunity to make a genuine impact while enjoying the benefits of a remote-first environment and a vibrant workplace culture.
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