Assistant Manager(01633) - 940a Plaza Dr.

As an Assistant Manager at our St. Clair, Missouri location, your key responsibilities will include operating the necessary equipment, stocking ingredients, preparing products, managing telephone orders, and maintaining inventory levels. You'll also ensure the cleanliness of your workspace while assisting customers and team members alike.

To excel as an Assistant Manager at the St. Clair store, you should possess strong communication skills, both written and verbal, to effectively process orders. Basic math skills for monetary transactions, good motor coordination, and an ability to work well under pressure are essential for this role.

Absolutely! Our St. Clair location provides comprehensive orientation and on-the-job training for new Assistant Managers. We want you to feel confident and competent in your role, so we'll guide you through each step of the process.

As an Assistant Manager in St. Clair, you can expect to work in varied temperatures, from cooler areas at 36 degrees to warmer workspaces exceeding 90 degrees. Additionally, you might experience exposure to food odors and the occasional need to handle bulk deliveries in a fast-paced environment.

This role includes physical demands such as lifting weighty items up to 50 pounds, carrying trays, and some bending or stooping. It's important to be prepared for active workdays that keep you on your feet and physically engaged.

When answering this question, highlight any relevant experience in the food industry, such as previous managerial roles or even team member positions that involved leadership responsibilities. Focus on how you have improved operations and customer satisfaction in your past roles.

Share examples from your past where you successfully managed stress in busy work scenarios. Explain your strategies for staying calm, organized, and focused on tasks without compromising quality or customer service.

Discuss your communication style and how you encourage open dialogue amongst team members. Providing examples of how you have facilitated effective team meetings or one-on-one discussions can demonstrate your leadership capabilities.

Explain your approach to time management and prioritization. Detail how you assess tasks and delegate duties to ensure everything runs smoothly during busy times. Real-life examples will strengthen your answer.

Discuss your training philosophy: how you introduce new hires to company standards, ensure they understand their roles, and offer ongoing support as they settle into their positions. Specific training successes can also enhance your response.

Provide an example of a challenging customer interaction, focusing on how you listened to their concerns, remained professional, and ultimately resolved the issue. This will showcase your customer service skills and conflict resolution abilities.

Talk about the importance of maintaining high standards in food safety, cleanliness, and customer service. Provide examples of quality control measures you’ve implemented or enforced in prior positions.

Discuss how you set clear expectations and provide constructive feedback to drive team performance. Explain how you monitor progress and celebrate successes to motivate and inspire your team.

Share your thoughts on essential qualities such as strong leadership, excellent communication, and the ability to multitask. You could also touch on your own strengths that fit these qualities.

Express your enthusiasm for the company and the position while aligning your skills and experiences to the specific needs of the St. Clair location. Researching the company’s values and mission statement can inform a standout response.