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Assistant Manager(06803) - 1000 E Loop 304

Job Description

Job Duties    You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.    Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility daily.    In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a schedule, Perfect image and adherence to standards, Great Customer Service, Attendance and Punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.    Training Orientation and training provided on the job.    Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.    Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.    Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.    SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.    TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Physical Demands STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile ""bricks"" with linoleum in some food process areas. Height of work surfaces is between 36"" and 48"".    WALKING: Walking is generally in short distances for short durations.    SITTING: Paperwork is normally completed in on office at a desk or table.    LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72"" high.    CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.    PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"" -30"" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.    CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.    STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 -45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.    CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.    REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72"" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.    HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.    MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Additional Information

In addition to all of the above, the following applies to team members in delivery expert or store management positions.    Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers.    Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.    Essential Skills Navigational skills to read a map and locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.    Physical Demands CARRYING: During delivery, carry pizzas, sides and beverages while performing ""walking"" and ""climbing"" duties. DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift. WALKING: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required.    Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering
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Average salary estimate

$37500 / YEARLY (est.)
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$30000K
$45000K

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What You Should Know About Assistant Manager(06803) - 1000 E Loop 304, Domino's

Join our team at the 1000 E Loop 304 location in Crockett, TX, as an Assistant Manager! In this role, you'll be the heartbeat of our operation, responsible for everything that happens during your shift. You'll manage cost control, inventory, cash management, and customer relations, while ensuring that our policies and procedures are followed to the letter. Think of yourself as a mentor, setting a shining example for your crew. You're tasked with operating all equipment, preparing products, and managing orders, both over the phone and in person. The role also requires some paperwork, ensuring we're always stocked up and that everything's clean and presentable. Communication is key here—you'll need to effectively connect with your team and our customers. You'll need to possess strong math skills to handle transactions accurately and keep track of inventory. The job comes with its challenges too: from weather variations when performing outside tasks to working in a bustling kitchen environment. If you're ready to embrace the hustle and promote great customer service while managing a dynamic team, we’d love to hear from you! Your experience in staff training and maintaining a clean and profitable environment will be crucial as you navigate daily operations and foster a culture of excellence and teamwork. Apply today to see how you can make an impact at our Crockett location!

Frequently Asked Questions (FAQs) for Assistant Manager(06803) - 1000 E Loop 304 Role at Domino's
What responsibilities does an Assistant Manager at 1000 E Loop 304 involve?

An Assistant Manager at 1000 E Loop 304 is responsible for overseeing daily operations during their shifts. This includes managing cost controls, inventory, cash handling, and ensuring excellent customer relations. They also set the example for their team by adhering to company policies and procedures and training new staff members throughout their shifts.

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What qualifications do I need to become an Assistant Manager at 1000 E Loop 304?

To become an Assistant Manager at 1000 E Loop 304, candidates should have strong leadership abilities, comprehensive communication skills, and proven experience in managing teams or operations. Familiarity with cost controls and inventory management, as well as basic math skills for cash transactions, are essential. A focus on customer service and maintaining a clean work environment is also vital.

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How does the work environment look for an Assistant Manager at 1000 E Loop 304?

The work environment for an Assistant Manager at 1000 E Loop 304 can be dynamic and fast-paced, requiring interactions with customers, staff, and food preparation areas. Conditions may vary from cooler temperatures in the food storage areas to warmer kitchen spaces, and the role also involves outdoor responsibilities. Adaptability to these varying conditions is key.

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Is training provided for the Assistant Manager role at 1000 E Loop 304?

Yes, varying levels of on-the-job training are provided for the Assistant Manager position at 1000 E Loop 304. This includes orientation to familiarize new hires with the company's policies and systems, as well as hands-on training in daily operations, customer service protocols, and staff management.

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What are the essential skills required for the Assistant Manager at 1000 E Loop 304?

Essential skills for the Assistant Manager at 1000 E Loop 304 include exemplary communication both verbal and written, strong numerical skills for cash handling, and the ability to motivate and lead a team. Good organizational skills to manage inventory and paperwork, as well as a customer-centric approach, are crucial for success in this role.

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Common Interview Questions for Assistant Manager(06803) - 1000 E Loop 304
How do you handle conflict among your team members as an Assistant Manager?

When addressing conflict among team members, it's essential to remain calm and neutral. Focus on understanding both sides before facilitating a discussion to find common ground. Examples from past experiences where you successfully resolved conflicts will resonate well, showcasing your leadership and communication skills.

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Can you give an example of how you ensure excellent customer service?

In previous roles, I emphasized proactive engagement with customers and resolved issues promptly. Making every customer feel valued, listening actively to their needs, and training my team to do the same were key strategies that resulted in positive customer feedback. Share specific examples to highlight your commitment to service.

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What strategies do you use for effective inventory management?

I follow systematic approaches for tracking inventory levels, utilizing both software tools and manual checks to ensure accuracy. Regular audits and training staff on the importance of inventory help to minimize waste and loss. Discuss your familiarity with inventory management systems and how they support your strategies.

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How do you prioritize tasks during a busy shift?

To prioritize tasks during busy shifts, I make a to-do list that categorizes immediate needs, such as customer orders and staff assignments, followed by less urgent tasks. I also encourage team communication to ensure we adapt to real-time needs. Sharing an example of a particularly busy day can illustrate your abilities well.

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What experience do you have with financial reporting in your previous roles?

In my previous roles, I handled daily financial reporting and reconciliations. I ensured accurate cash management and reported discrepancies promptly. Provide specifics about your experiences with cost controls, sales tracking, or any financial software you've used for reporting.

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How do you keep your team motivated?

Keeping a team motivated is about recognizing their contributions and creating a positive atmosphere. I often set small, achievable goals with rewards that encourage teamwork and celebrate successes collectively. Share examples where you've successfully motivated a team through recognition or team-building activities.

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How do you handle training new employees?

When training new employees, I take a structured yet personalized approach, ensuring they understand the basics before engaging in hands-on practice. Mentoring them throughout their initial shifts helps build their confidence. Provide insight into specific training strategies you've implemented in prior roles.

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What would you do if a customer had a complaint about their order?

If a customer has a complaint, I listen carefully to their concerns, apologize for any inconvenience, and seek to rectify the issue promptly. I believe in offering solutions that satisfy the customer while adhering to company policy. Share an example where you successfully handled a complaint which resulted in a positive resolution.

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Describe a time you improved efficiency in your previous jobs.

I've effectively improved efficiency by analyzing workflows and identifying bottlenecks. Implementing new processes or reallocating staff based on peak times has also helped. Highlighting a specific instance where your changes led to measurable improvements will demonstrate your proactive approach.

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How do you ensure compliance with health and safety regulations?

I ensure compliance by staying updated with health and safety regulations and conducting regular staff training on best practices. I also implement procedures for regular checks of our facilities and equipment. Discuss any specific protocols you've developed or followed to maintain safety standards.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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April 10, 2025

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