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Assistant Manager(06806) - 1717 W. University Dr., Suite 417 image - Rise Careers
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Assistant Manager(06806) - 1717 W. University Dr., Suite 417

Job Description

ABOUT THE JOB


You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

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What You Should Know About Assistant Manager(06806) - 1717 W. University Dr., Suite 417, Domino's

If you're looking to take your career to new heights, becoming an Assistant Manager at Domino's Pizza in McKinney, TX might just be the perfect opportunity for you. As an Assistant Manager, you’ll wear many hats and be responsible for everything that happens during your shift, from inventory control to customer relations. Your role includes overseeing staffing, ensuring excellent service standards, and maintaining store cleanliness while also keeping a close eye on cost controls and profit margins. This is more than just a management position; it’s about leading your team by example and following company policies with unwavering commitment. You'll be in a fast-paced environment, tackling various tasks that include paperwork, cash management, and food inventory—all while ensuring a fun and friendly atmosphere for both customers and team members. What makes working at Domino's truly special is the potential for growth; many team members started out as delivery drivers and have moved up to become successful franchise owners. Plus, you’ll be part of a diverse team that values individual contributions, allowing you to reach your highest potential. Join us where our team members take pride in delivering not just pizza, but also exceptional service. If you’re ready to step into a leadership role and make a real difference in the lives of your team and customers, let’s chat about how you can make your mark as an Assistant Manager with us at Domino's Pizza!

Frequently Asked Questions (FAQs) for Assistant Manager(06806) - 1717 W. University Dr., Suite 417 Role at Domino's
What are the primary responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you oversee various essential functions during your shift including cash and inventory control, customer relations, staffing, and maintaining the store's cleanliness. You’ll be directly involved in ensuring that all operations run smoothly while setting a positive example for your crew to follow.

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What qualifications do you need to apply for the Assistant Manager position at Domino's Pizza?

To become an Assistant Manager at Domino's Pizza, candidates must have strong communication skills, a knack for customer service, and the ability to manage a team effectively. Previous experience in food service or retail management is often preferred, along with a solid understanding of operational standards and profitability.

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What advancement opportunities does Domino's Pizza offer for Assistant Managers?

Domino's Pizza believes in promoting from within, so as an Assistant Manager, you have numerous advancement opportunities. Many employees start as delivery drivers and can eventually move up to roles as store managers or even franchise owners, thanks to the company’s commitment to employee development.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and fast-paced. You'll interact frequently with both customers and team members, ensuring high-quality service and a positive atmosphere. The role requires adaptability as you'll handle shifting priorities and varying work conditions, from busy service times to administrative duties.

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How does Domino's Pizza support diversity within the workplace for Assistant Managers?

Domino's Pizza is dedicated to fostering a diverse and inclusive workplace. As an Assistant Manager, you will be part of a culture that recognizes and values the unique talents and contributions of all individuals, encouraging team members to reach their highest potential regardless of background.

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Common Interview Questions for Assistant Manager(06806) - 1717 W. University Dr., Suite 417
Can you describe your management style as an Assistant Manager?

When answering this question, emphasize your leadership approach. Highlight qualities such as being supportive, communicative, and goal-oriented. Explain how you motivate your team and support their growth while maintaining operational efficiency.

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How do you handle customer complaints as an Assistant Manager at Domino's Pizza?

Show your problem-solving skills by detailing a procedure for handling complaints. Explain how you listen to the customer's concerns, validate their feelings, and work toward a satisfactory resolution while adhering to company policies.

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What strategies would you use to maintain employee morale in a busy environment?

Discuss the importance of recognition and communication in maintaining employee morale. You could mention organizing team-building activities or ensuring open lines of communication to address concerns and celebrate successes, creating a positive work atmosphere even during hectic times.

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How do you ensure compliance with company policies and procedures?

Explain your method for ensuring that employees understand and follow company policies—perhaps through regular training sessions, meetings to discuss updates, and leading by example. Emphasize the importance of accountability and consistency in maintaining standards.

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Can you give an example of how you've successfully improved store operations?

Provide a specific example that illustrates your analytical skills. Discuss a challenge in operations you identified, the steps you took to address it, and the positive outcome that resulted, focusing on metrics like customer satisfaction or increased efficiency.

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What do you think are the key qualities of a successful Assistant Manager?

Key qualities may include strong leadership, excellent communication, and the ability to multitask under pressure. Discuss why these are important in a pizza delivery environment, where both teamwork and customer service are essential.

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How would you train new employees as an Assistant Manager?

Talk about your approach to training, stressing the significance of hands-on instruction, mentorship, and constructive feedback. Highlight the importance of ensuring new hires feel supported and competent in their roles to build their confidence and effectiveness.

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What steps do you take to manage food inventory effectively?

Outline your systematic approach to food inventory management, including regular stock checks, maintaining accurate records, and ensuring proper storage techniques to minimize waste and optimize efficiency. Emphasize the importance of balancing supply with demand.

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How would you handle a situation where an employee is not performing to standards?

Demonstrate your conflict resolution skills by explaining the importance of open and honest communication. Discuss how you would address the issue with the employee, provide constructive feedback, and create an improvement plan to support their development.

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Why do you want to be an Assistant Manager at Domino's Pizza?

Share your passion for the brand and the connections it builds in the community. Mention your enthusiasm for team leadership, delivering great customer service, and your desire to contribute to a positive workplace culture that Domino's Pizza stands for.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 14, 2025

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