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General Manager(02738) - 1450 West Main Street

Job Description

What we offer:

  • Great pay -  $19.50/hr up to $25/hr.  Monthly Bonus. Overtime available.  Full time from $56,000 to $97,000 total
  • Schedule - flexible scheduling
  • Perks - 50% off pizza, fun work environment, & opportunities for growth!
  • Health and Dental available for full timers (30+ hours)

  • 401k with matching company contribution

  • Paid Leave

  • Excellent career with great opportunities for internal promotion.

 

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

 

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

 

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$76500 / YEARLY (est.)
min
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$56000K
$97000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(02738) - 1450 West Main Street, Domino's

Are you ready to take the reins as a General Manager at Domino's Pizza in St. Charles, IL? If you’ve always been a natural leader, skilled at multitasking and have a knack for organization, we’d love to hear from you! As a General Manager, you will oversee daily operations, ensuring that everything runs smoothly while leading your team to provide top-notch service to our customers. The job comes with great benefits, including competitive pay ranging from $19.50/hr to $25/hr, along with monthly bonuses and overtime opportunities. Plus, enjoy perks like 50% off pizza! Working at Domino's means you'll be in a fun and flexible environment where growth is encouraged, and you can take advantage of health and dental benefits if you’re a full-timer. Your responsibilities will include managing staff, ensuring inventory control, handling cash procedures, and maintaining impeccable customer relations. This is a chance to not only be a boss but to build a career with a company that values and supports its employees. Many of our General Managers start as delivery drivers and progress to franchise owners, demonstrating the potential for advancement within our team. Sounds like a fit for you? Join us at Domino's Pizza, and let’s make great things happen together!

Frequently Asked Questions (FAQs) for General Manager(02738) - 1450 West Main Street Role at Domino's
What are the main responsibilities of the General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your primary responsibilities will include overseeing all daily operations, managing staff, ensuring that policies and procedures are followed, handling cash and inventory control, and providing excellent customer service. You’ll also be expected to maintain store cleanliness, manage food preparation, and work closely with your team to meet profit goals.

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What qualifications are needed for the General Manager position at Domino's Pizza?

To be successful as a General Manager at Domino's Pizza, you should possess strong leadership skills, excellent communication abilities, and a solid understanding of financial management. You will also need basic math skills and the ability to multitask effectively. Previous experience in a managerial role, particularly in the food industry, is a plus but not mandatory.

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What type of work environment can one expect at Domino's Pizza in St. Charles, IL?

The work environment at Domino's Pizza in St. Charles, IL, is vibrant and dynamic, encouraging a teamwork-oriented atmosphere. Employees enjoy flexible scheduling and a culture that promotes fun and growth. You'll also benefit from competitive perks such as discounts on pizza, and health and dental benefits for full-time workers.

Join Rise to see the full answer
How can someone advance their career as a General Manager at Domino's Pizza?

Career advancement opportunities are plentiful at Domino's Pizza. Starting as a General Manager, you can progress to a higher managerial role or even become a franchisee. Many of our successful leaders began their journey as delivery drivers, showcasing the potential for career growth and internal promotions within the company.

Join Rise to see the full answer
What benefits does Domino's Pizza offer to General Managers?

Domino's Pizza offers a comprehensive benefits package for General Managers, which includes competitive pay ranging from $19.50/hr to $25/hr, monthly bonuses, health and dental plans for full-time employees, a 401k with matching contributions, and paid leave. Employees also enjoy perks like 50% off pizza and a fun, growth-oriented work environment.

Join Rise to see the full answer
Common Interview Questions for General Manager(02738) - 1450 West Main Street
What leadership style do you believe is most effective as a General Manager?

As a General Manager, adopting a participative leadership style can be highly effective. Involving your team in decision-making encourages collaboration and builds morale. Discuss examples from past experiences where your leadership fostered success and team engagement.

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How do you handle difficult customer situations?

Handling difficult customers requires empathy and problem-solving. Always listen to the customer’s concern and validate their feelings. Share how you’ve resolved similar issues in the past, focusing on maintaining professionalism and ensuring customer satisfaction.

Join Rise to see the full answer
Can you describe a time when you improved a process or operation?

When answering this, focus on a specific process you identified as needing improvement. Outline the steps you took to analyze the situation, implement changes, and measure the results. Highlight your ability to enhance efficiency and productivity as a General Manager.

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What strategies do you utilize for effective team management?

Effective team management involves clear communication, setting expectations, and fostering a positive work environment. Discuss how you engage with your team regularly, encourage feedback, and provide support for their personal development.

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How do you motivate your team, particularly during busy periods?

During busy times, motivating your team is essential. Talk about creating a supportive atmosphere, recognizing individual and team performance, and implementing incentive programs. Share examples of how you kept morale high during peak hours.

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What are the key metrics you would track as a General Manager?

Key metrics include sales figures, customer satisfaction ratings, inventory levels, and employee performance indicators. Explain how you analyze these metrics to make informed decisions and optimize store operations.

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How would you address inconsistent performance among team members?

Addressing inconsistent performance involves identifying the root cause of the issue first. Discuss your approach to giving constructive feedback, engaging in one-on-one discussions, and providing additional training or support where necessary.

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Give an example of how you handled a workplace conflict.

When discussing workplace conflict, describe a specific instance where you mediated a disagreement between team members. Focus on how you facilitated communication and reached a resolution that was satisfactory for everyone involved.

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Why do you want to work for Domino's Pizza as a General Manager?

Express your admiration for Domino's culture, commitment to teamwork, and growth opportunities. Sharing your passion for pizza and customer service can also resonate well. Tailor your response to reflect your alignment with the company's values.

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What are your long-term career goals, and how does this role fit into them?

Discuss your ambitions for leadership and growth within the company. Highlight how the General Manager position aligns with your goals for developing your skills, enhancing your career trajectory, and potentially advancing into higher management or franchise ownership.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 13, 2025

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