Direct Sales Executive

As a Direct Sales Executive at DPD, your primary responsibility will be to drive new business revenue in line with our strategic objectives. You will identify and build a personal prospect funnel, monitor the performance of new customers, facilitate smooth handovers to Account Owners, assist in marketing campaigns, and meet productivity targets. Your role is crucial in aligning our customer base with DPD’s growth strategy.

To qualify for the Direct Sales Executive position at DPD, you should have a proven track record in direct sales or a similar field. The ideal candidate should demonstrate strong communication, persuasion, and influencing skills, along with high integrity, empathy, and the ability to adapt to customer needs. A resilient approach and effective time management are also essential to thrive in this fast-paced environment.

Performance as a Direct Sales Executive at DPD is measured based on several critical factors including new business revenue and service mix against targets, compliance with internal systems, the health of your prospect funnel, and achievement of daily KPIs. You will be expected to manage customer accounts effectively and ensure they meet agreed profiles.

DPD offers an extensive benefits package for Direct Sales Executives, including a competitive salary with commission, holiday trading, enhanced family leave, free life assurance, health kiosks in all locations, and discounted shopping opportunities. You'll also enjoy milestone days off to celebrate personal occasions. It's our way of recognizing your hard work and commitment!

The typical work schedule for a Direct Sales Executive at DPD consists of a full-time commitment of 37.5 hours per week, from Monday to Friday. We offer hybrid working conditions with three days in the office and two days working from home, although this may change based on business needs. This flexibility supports a balanced work-life integration.

When answering this question, highlight your motivation for building relationships and achieving targets. Share specific examples where your passion led to successful sales outcomes—this showcases your commitment and energy in the sales domain.

Demonstrate your objection handling skills by providing a structured approach. Explain that you listen actively, understand the customer's concerns, and respond with tailored solutions that cater to their needs, ensuring they feel valued and understood.

Use the STAR (Situation, Task, Action, Result) method to narrate your success story. Focus on the strategies you employed to engage the prospect, address their pain points, and successfully close the deal, outlining the positive impact for both the client and the company.

Talk about the tools and techniques you employ for time management, such as setting priorities based on urgency and importance, using calendars or project management software, and breaking down tasks into manageable parts to stay organized and focused.

Discuss your research methods, such as market analysis, networking, or leveraging social media platforms. Explain how you assess potential leads and tailor your outreach efforts to maximize engagement and conversion rates.

Talk about the importance of follow-up and maintaining communication with clients post-sale. Share your approach to managing expectations, providing support, and fostering ongoing relationships that can lead to repeat business and referrals.

Choose a specific experience where you met or exceeded a revenue target, outlining the actions you took, the challenges you faced, and how you overcame them. This will show your ability to contribute positively to DPD’s ambitions.

Illustrate how collaboration enhances your sales efforts. Examples of working with marketing, product teams, or colleagues for shared goals will demonstrate your commitment to teamwork, which aligns with DPD’s core values.

Discuss your ability to read customer signals and adjust your sales approach accordingly. Tailoring your communication style and sales pitch based on the client's preferences showcases your flexibility and attentive customer service.

Define success in terms of both personal and company goals. Discuss metrics like achieving sales targets, building lasting customer relationships, and contributing to DPD’s overarching mission of sustainability and customer satisfaction.