Technical Writer (Contract)

As a Technical Writer at Dune, you are responsible for owning the end-to-end documentation experience for our developer platform, Echo. Your primary duties will involve creating clear and engaging documents that explain how developers can effectively use our APIs. You'll collaborate with product and engineering teams to ensure the accuracy of the information you provide while continuously improving documentation based on user feedback and product updates. Additionally, you will write how-to guides showcasing how Echo APIs can be utilized to build applications in the crypto space.

To qualify for the Technical Writer position at Dune, candidates should have a minimum of three years of experience in writing developer documentation, especially for APIs or data platforms. You should also possess a basic understanding of software development, ideally being able to read and write code in languages such as Rust or TypeScript. Furthermore, being skilled in crafting user-friendly documentation that balances clarity, usability, and structure is essential for this role.

The Technical Writer role at Dune is crucial in achieving our mission of making crypto data accessible. By producing world-class documentation for Echo and its APIs, you empower developers to integrate with our platform more effectively, enhancing their experience and confidence. Your clear and concise writing will serve as a critical resource for users, ensuring they can navigate and utilize our tools to their fullest potential, ultimately fostering a more informed and capable developer community.

At Dune, a Technical Writer can anticipate a collaborative and dynamic team environment. You'll work closely with engineers, product managers, and marketing personnel, engaging in constant communication to ensure that your documentation meets the needs of our users and reflects the latest product features. Our culture emphasizes inclusivity and diversity, encouraging ideas and input from every member of the team. As part of a committed group of professionals, you'll enjoy a supportive atmosphere that values creativity and innovation.

For the Technical Writer contract at Dune, we are looking for candidates who can commit at least 20 hours a week over the course of the next 2-3 months. This flexibility allows you to immerse yourself in the projects while balancing your work with any other commitments you may have. At Dune, we embrace a work culture that appreciates the unique needs of our team members.

Discuss specific projects where you’ve developed documentation, focusing on APIs or data platforms. Highlight the processes you followed and how you ensured accuracy and clarity in your writing.

Explain your methods for breaking down complex topics. You might discuss techniques such as using analogies, simplifying jargon, and structuring content for readability.

List the documentation tools or software you have experience with, such as Markdown, Confluence, or GitHub, and how they have enhanced your writing and collaboration efficiency.

Discuss your approach to maintaining documentation by collaborating with product managers and engineers. Highlight any tools or processes you've used to track changes effectively.

Talk about your experience with coding and your proficiency in languages like Rust or TypeScript. You could mention specific projects or examples where your coding knowledge influenced your documentation.

Explain methods for collecting feedback, such as surveys, interviews, or direct consultations with users. Discuss how you integrate that feedback into your documentation process.

Detail a specific documentation challenge, including the complexities involved and how you overcame them. Discuss what you learned from the experience and how it shaped your writing skills.

Review your processes for making documentation user-oriented, such as employing clear headings, bullet points for lists, and callouts for important information. Cite examples from past work.

Highlight experiences where you've partnered with engineers or product managers to enhance documentation accuracy. Discuss the importance of clear communication and teamwork in this context.

Reflect on your enthusiasm for crypto and analytics, and how they align with Dune’s mission. Express a desire to contribute to a project that has the potential to impact the developer community significantly.