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Case Manager Supervisor - job 1 of 2

Company Description

A LITTLE ABOUT US:

Dungarvin is a national organization of privately owned companies that are dedicated to providing high-quality, community-based support to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families.

WE OFFER:

  • $60,200.00 annual salary plus benefit package
  • Innovative, collaborative environment with a flexible work/life balance schedule
  • Medical, Vision and Dental Insurance for full-time employees
  • Supplemental Insurance
  • Flex Spending and HSA Accounts for full-time employees
  • Pet Insurance
  • Life Insurance for full-time employees
  • 401 K plan with up to 3% employer match after one year of service based on eligibility requirements
  • PAID TIME OFF (PTO) for eligible employees
  • PTO Donation
  • Growth and Development Opportunities
  • Employee Referral Program
  • Employee Assistance Program
  • Pay Active – access up to 50% of your pay before payday
  • PAID training and orientation

Job Description

The case manager supervisor position is designed to fulfill all job duties associated with the case manager job description, monitors and evaluates the case management program, coordinates case management services, and assists persons with disabilities in coordinating services that are needed and desired. The case manager supervisor should function as an educator and a resource. The case manager supervisor is responsible for training and supervising case management staff. This position will participate in management leadership, fiscal responsibilities, and the assurance of quality and compliance. The case manager supervisor participates in the development and implementation of the organization’s Plan, promotes case management services, and participates in committees, conferences, and organizations that influence service delivery.

In conjunction with the case manager department supervisor, monitors and ensures implementation of all company policies and procedures related to personnel and service delivery. Monitors, and implements quality assurance standards that meet regulatory requirements and company standards. The case manager supervisor will always act in a professional manner and understand they represent the interests of the individual they support.

· Starting Salary $60,200.00 - $61,855.50 annually *Listed salary range is based on experience level and may vary depending on an individuals skills and qualifications.

Qualifications

The case manager supervisor must possess:

  • A bachelor’s degree in a human service-related field and two years of experience working with individuals with disabilities or aging.
  • Knowledge of the local community resources available
  • Good oral and written communication skills
  • Knowledge in case management principles, procedures and practices
  • Demonstrates adaptability to performing a variety of duties, occasionally changing from one task to another of a different nature without loss of efficiency or composure
  • Ability to negotiate and resolve conflict between dissenting parties
  • Ability to conduct detailed analytical evaluations and studies and prepare related reports and recommendations
  • A valid driver’s license and proof of automobile insurance

    People employed in this position are expected to meet the qualifications of an unlimited driver.  The definition of the driving requirement is:

    Unlimited driving position -- defined as one that requires an employee to drive a motor vehicle as a part of her/his Dungarvin work, including vehicles owned or leased by Dungarvin, and/or to drive a vehicle in which a person served is transported.

 

Additional Information

The typical hours worked are Monday to Friday 8:00 AM to 5:00 PM; however, the work schedule may change depending on the scheduling needs of individuals and/or their families/guardians. Must have the flexibility to adjust the schedule occasionally in order to accommodate other’s schedules. The case manager supervisor is available in the early morning, evening or on the weekend. Coverage and assistance with peer caseloads may be assigned.

Equal Opportunity Employer

#DMNJ

3/11

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CEO of Dungarvin
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Lori Kress
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Average salary estimate

$61027.5 / YEARLY (est.)
min
max
$60200K
$61855K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Case Manager Supervisor, Dungarvin

At Dungarvin, we’re on a mission to provide high-quality, community-based support to individuals facing intellectual and developmental disabilities. We’re excited to invite applications for our Case Manager Supervisor role in Mendota Heights, MN, where you’ll play a pivotal role in enhancing our case management services. In this engaging position, you’ll not only oversee the case management program but also actively train and supervise our dedicated staff. Your expertise will be invaluable in coordinating essential services and ensuring that our clients receive the support they need and deserve. As a leader in our organization, you’ll contribute to management responsibilities, maintain compliance with regulatory standards, and engage in community events that promote our services. We pride ourselves on our collaborative work environment that allows for a flexible work/life balance. Along with a competitive annual salary starting at $60,200 coupled with a comprehensive benefits package, you’ll find opportunities for personal and professional development here. If you hold a bachelor’s degree in a human service-related field and have experience working with individuals with disabilities, we’d love to hear from you. With responsibilities ranging from quality assurance to professional representation of our clients, this role promises to be both challenging and rewarding. Join us at Dungarvin and be part of something truly meaningful!

Frequently Asked Questions (FAQs) for Case Manager Supervisor Role at Dungarvin
What responsibilities does the Case Manager Supervisor at Dungarvin have?

The Case Manager Supervisor at Dungarvin has a diverse set of responsibilities, including monitoring and evaluating the case management program, coordinating necessary services for clients, and supervising case management staff. This role also entails ensuring that all policies and procedures are followed and that quality assurance standards meet regulatory requirements.

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What qualifications are required for the Case Manager Supervisor position at Dungarvin?

To qualify for the Case Manager Supervisor position at Dungarvin, candidates must possess a bachelor’s degree in a human service-related field and have a minimum of two years of experience working with individuals with disabilities or the aging population. Strong communication skills and knowledge of case management principles are crucial as well.

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How does Dungarvin support the professional development of a Case Manager Supervisor?

Dungarvin is committed to the professional development of its Case Manager Supervisors by offering training programs, opportunities for growth, and a collaborative work environment. Employees have access to resources that enable them to stay informed about best practices in case management.

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What is the salary range for a Case Manager Supervisor at Dungarvin?

The starting salary for a Case Manager Supervisor at Dungarvin is $60,200, with the potential to increase up to $61,855.50 annually, depending on the candidate’s experience and qualifications. This role also includes an attractive benefits package to enhance overall compensation.

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What are the working hours for the Case Manager Supervisor position at Dungarvin?

The typical working hours for a Case Manager Supervisor at Dungarvin are Monday to Friday, from 8:00 AM to 5:00 PM. However, flexibility in scheduling is essential to meet the needs of clients and their families, requiring occasional early morning, evening, or weekend availability.

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Common Interview Questions for Case Manager Supervisor
Can you describe your experience with case management programs?

In answering this question, share specific programs you’ve worked with, your role in their implementation, and any challenges you faced. Emphasize how those experiences have prepared you for the Case Manager Supervisor role.

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How do you ensure compliance with regulatory standards in case management?

Discuss your understanding of regulatory requirements and your approach to maintaining compliance, including regular audits, staff training, and creating a culture of accountability within the team.

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What strategies do you use to support and supervise your staff effectively?

Answer by highlighting your leadership style and specific techniques you've employed, such as regular one-on-one check-ins, providing constructive feedback, and fostering an environment of open communication and collaboration.

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How would you handle a conflict between staff members regarding case management practices?

Explain your approach to resolving conflicts, focusing on communication and mediation techniques. Describe how you would facilitate a conversation between the parties and encourage a solutions-oriented mindset.

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What are the most important qualities for a Case Manager Supervisor?

Outline qualities such as strong leadership skills, empathy, adaptability, and excellent communication. Provide examples of how you embody these traits in your professional life.

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Can you provide an example of a successful case management initiative you led?

Share a specific example that details your role in the initiative’s planning and execution, the objectives achieved, and the positive impact it had on the clients you served.

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How do you approach community resource integration for clients?

Discuss your strategies for assessing client needs, identifying appropriate local resources, and effectively collaborating with service providers to ensure comprehensive support for individuals.

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How do you measure the success of a case management program?

Describe key performance indicators you monitor, client outcomes, and feedback mechanisms that inform you on the effectiveness of case management services and how you intend to enhance them.

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What techniques do you use for training new staff in case management?

Share your training methods, whether through hands-on experience, mentorship, or structured programs. Highlight your commitment to building a strong foundation for new hires in case management principles.

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How would you promote case management services within the community?

Talk about how you would engage with community organizations, hold informational workshops, and utilize outreach strategies to raise awareness about case management services and their benefits.

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Respecting and Responding to the choices of people in need of supports. We believe each person has his or her own set of aspirations, goals, strengths, and dreams. Dungarvin works closely with each person, and people close to the individual, to d...

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Full-time, on-site
DATE POSTED
March 14, 2025

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