Program Director - job 2 of 10

The Program Director at Compass Career Solutions oversees the development and operation of employment and housing programs, ensuring their excellence through staff supervision, mentorship, and compliance management. You will maintain accurate records, collaborate with community partners for updates and outreach, and represent Compass at various meetings. Your role is crucial in tracking program performance and driving positive change.

To be considered for the Program Director position at Compass Career Solutions, you should have at least two years of experience working with individuals facing barriers to employment, along with leadership experience in a supervisory role. A Bachelor's degree in social services or a related field is required, or alternatively, five years of relevant experience. Strong communication skills and community-oriented networking abilities are essential.

Compass Career Solutions is committed to investing in its employees, providing ample opportunities for professional growth and development. As a Program Director, you will have access to training programs, mentorship opportunities, and pathways for advancement within the organization, ensuring you can thrive in your role and further your career.

As a Program Director at Compass Career Solutions, you will engage with a variety of community partnerships, including local employers, landlords, shelters, and other community organizations. Your role will require leading outreach efforts to build these relationships, ultimately enhancing program services and optimizing our impact on the community.

Compass Career Solutions offers a competitive compensation package for Program Directors, including a starting rate of $31/hr, comprehensive medical and dental benefits, free life insurance, a 401(k) plan with a company match, mileage reimbursement, and paid time off. Additionally, you’ll receive technology support and various employee perks to enhance your work experience.

To answer this effectively, discuss your hands-on experience with compliance-related tasks, specific regulations you have worked with, and how you’ve implemented processes to ensure adherence. Provide examples of successful audits or compliance checks you’ve navigated while showing a clear understanding of the importance of these regulations.

Discuss a specific instance where you provided guidance or training to a team member. Highlight your approach to mentorship, how you identified their strengths and areas for improvement, and the positive outcomes of your mentoring—both for the individual and the team.

Talk about your proactive strategies for networking and relationship-building. Illustrate how you approach outreach, the techniques you use to foster partnerships, and provide an example where such relationships led to successful collaborations or program enhancements.

Elaborate on your experience with performance metrics, reporting tools, and evaluation methods. Explain how these strategies help continually assess and improve programs and provide an example of how you've successfully utilized these methods in past projects.

Effective prioritization requires both organization and flexibility. Discuss your systems or tools for task management, and provide a specific example of how you balanced competing priorities without compromising on service quality or deadlines.

Share your passion for leadership and community impact. Mention specific goals you aim to achieve through your leadership and how you inspire your team, showcasing your commitment to nurturing talent and driving collective success.

Your response should highlight your conflict resolution skills. Offer an example from your experience where you successfully mediated a team conflict, demonstrating how you facilitated communication and collaboration to achieve a positive resolution.

Reflect on your relevant experiences, qualifications, and personal values that align with the mission of Compass Career Solutions. Discuss your enthusiasm for the role and how your skills can contribute to the organization’s goals in empowering individuals and strengthening communities.

Acknowledge potential challenges such as community engagement or funding variability, and discuss strategies you've implemented in the past to navigate similar obstacles. This shows your ability to foresee challenges and proactively address them.

Explain your approach to outreach and marketing. Include specific tactics such as leveraging social media, community events, and partnerships with local organizations, while demonstrating your commitment to increasing the visibility and impact of Compass Career Solutions.