Responsibilities:
Delivery of Insights: Responsible for designing, managing, analyzing and delivering research insights, including visualization of research findings and insights through our proprietary dashboard, crosstabulations, and/or PowerPoint presentations
Business Development and Account Leadership: Partner with Sales in all efforts to increase acquisition and retention among mid-tier clients while acting as the client’s primary research partner. This includes participation in client meetings/calls, assisting in positioning and selling projects and presenting final deliverable to clients
Research Management: Partners with internal teams to ensure excellent delivery and customer service. This includes reviewing research objectives, developing and communicating project objectives to operations and sales team members, overseeing project deliverables, and managing analysts as they work on similar objectives
Management of a Small Team: Managing 1-5 direct reports (Research Analyst level primarily), providing support on the execution of client deliverables and team development
Scope of Impact:
Manages/trains employees in a support/production function.
Has responsibility for performance and results.
Provides technical guidance to team members.
Assigns and reviews work and monitors results.
Strategic Planning:
Decisions are guided by policies, procedures and business plan.
Identifies technical, operational and organizational problems.
Effectively uses time, expenses, and people to best meet business plans
Customer Focus:
Establishes and maintains ongoing relationships with key customers.
Anticipates and interprets customer needs to identify solutions.
Effectively communicates by adjusting communication style to audience.
Explains difficult concepts.
Knowledge & Skill:
Advanced analysis & report writing skills focused on delivering insights and actionable recommendations to clients
Superior communication and presentation skills;
Highly motivated, self-directed and capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning.
Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
Ability to manage multiple projects simultaneously and working with tight deadline while maintaining a strong client service orientation
Ability to grasp and understand new technologies quickly (e.g., web / multi-media, multi-device)
Highly proficient with MS Word, Excel and PowerPoint. Experience with SPSS a plus
Experience & Education Requirements:
A minimum of 7 years Market Research experience serving in a client-facing capacity with responsibility for research direction
Strong background in quantitative research and data analysis
University graduate/Bachelor's Degree graduate with research experience preferred, and/or equivalent experience
About Company: Dynata owns and manages a 60M+ member online community of consumers and professionals, globally. By engaging community members to exchange their personal data and opinions for valuable rewards, Dynata is the largest provider of first party consumer insights to leading Market Research agencies, consulting firms and corporate brands.
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.
The base salary range for this position in is $100K-$114K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status.
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If you're looking to take your expertise in market research to the next level, Dynata is thrilled to announce an opening for a Senior Manager, Research. In this exciting role, you'll be at the forefront of designing and delivering actionable insights to our clients, using advanced analytics and the latest visualization tools. Your job will revolve around not only managing and analyzing research, but also effectively communicating your findings through our proprietary dashboard, PowerPoint presentations, and crosstabulations. As a vital part of our business development efforts, you’ll partner closely with our sales team, helping to increase client acquisition and retention by acting as a primary research partner in high-stake meetings. You'll also lead a small team of talented analysts, fostering their professional growth as you oversee project deliverables with a commitment to customer satisfaction. With an eye for strategic planning, you’ll anticipate client needs, identify solutions, and maintain strong relationships. At Dynata, we cherish a culture of diversity and inclusion, offering a supportive environment where everyone's ideas are valued. We’re looking for someone with at least 7 years of market research experience and a passion for leveraging research to drive impactful business decisions. If you're ready to make your mark on the industry and foster transformative changes through insights, we’d love to hear from you!
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