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Senior Manager, Research

Responsibilities:

  • Delivery of Insights: Responsible for designing, managing, analyzing and delivering research insights, including visualization of research findings and insights through our proprietary dashboard, crosstabulations, and/or PowerPoint presentations

  • Business Development and Account Leadership: Partner with Sales in all efforts to increase acquisition and retention among mid-tier clients while acting as the client’s primary research partner. This includes participation in client meetings/calls, assisting in positioning and selling projects and presenting final deliverable to clients

  • Research Management: Partners with internal teams to ensure excellent delivery and customer service. This includes reviewing research objectives, developing and communicating project objectives to operations and sales team members, overseeing project deliverables, and managing analysts as they work on similar objectives

  • Management of a Small Team: Managing 1-5 direct reports (Research Analyst level primarily), providing support on the execution of client deliverables and team development

Scope of Impact:

  • Manages/trains employees in a support/production function.

  • Has responsibility for performance and results.

  • Provides technical guidance to team members.

  • Assigns and reviews work and monitors results.

Strategic Planning:

  • Decisions are guided by policies, procedures and business plan.

  • Identifies technical, operational and organizational problems.

  • Effectively uses time, expenses, and people to best meet business plans

Customer Focus:

  • Establishes and maintains ongoing relationships with key customers.

  • Anticipates and interprets customer needs to identify solutions.

  • Effectively communicates by adjusting communication style to audience.

  • Explains difficult concepts.

Knowledge & Skill:

  • Advanced analysis & report writing skills focused on delivering insights and actionable recommendations to clients

  • Superior communication and presentation skills;

  • Highly motivated, self-directed and capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning.

  • Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information

  • Ability to manage multiple projects simultaneously and working with tight deadline while maintaining a strong client service orientation

  • Ability to grasp and understand new technologies quickly (e.g., web / multi-media, multi-device)

  • Highly proficient with MS Word, Excel and PowerPoint. Experience with SPSS a plus


Experience & Education Requirements:

  • A minimum of 7 years Market Research experience serving in a client-facing capacity with responsibility for research direction

  • Strong background in quantitative research and data analysis

  • University graduate/Bachelor's Degree graduate with research experience preferred, and/or equivalent experience

About Company: Dynata owns and manages a 60M+ member online community of consumers and professionals, globally. By engaging community members to exchange their personal data and opinions for valuable rewards, Dynata is the largest provider of first party consumer insights to leading Market Research agencies, consulting firms and corporate brands.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.

The base salary range for this position in is $100K-$114K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status.  


 

Average salary estimate

$107000 / YEARLY (est.)
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$100000K
$114000K

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What You Should Know About Senior Manager, Research, Dynata

If you're looking to take your expertise in market research to the next level, Dynata is thrilled to announce an opening for a Senior Manager, Research. In this exciting role, you'll be at the forefront of designing and delivering actionable insights to our clients, using advanced analytics and the latest visualization tools. Your job will revolve around not only managing and analyzing research, but also effectively communicating your findings through our proprietary dashboard, PowerPoint presentations, and crosstabulations. As a vital part of our business development efforts, you’ll partner closely with our sales team, helping to increase client acquisition and retention by acting as a primary research partner in high-stake meetings. You'll also lead a small team of talented analysts, fostering their professional growth as you oversee project deliverables with a commitment to customer satisfaction. With an eye for strategic planning, you’ll anticipate client needs, identify solutions, and maintain strong relationships. At Dynata, we cherish a culture of diversity and inclusion, offering a supportive environment where everyone's ideas are valued. We’re looking for someone with at least 7 years of market research experience and a passion for leveraging research to drive impactful business decisions. If you're ready to make your mark on the industry and foster transformative changes through insights, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager, Research Role at Dynata
What are the main responsibilities of a Senior Manager, Research at Dynata?

As a Senior Manager, Research at Dynata, you will embark on various responsibilities including designing, managing, and delivering insightful research. You will analyze data and present findings using various tools such as our proprietary dashboard and PowerPoint presentations. Additionally, you'll act as a strategic partner to the sales team to enhance client acquisition and retention, oversee project deliverables, and manage a small team of research analysts, all while ensuring excellence in customer service and communication.

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What qualifications are required for the Senior Manager, Research position at Dynata?

To qualify for the Senior Manager, Research role at Dynata, candidates should possess a minimum of 7 years of market research experience in a client-facing capacity, particularly with a focus on quantitative research and data analysis. A Bachelor's degree in a relevant field is preferred, along with advanced analytical and report writing skills, superior communication abilities, and proficiency in MS Office applications. Familiarity with SPSS is a plus.

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How does Dynata ensure ongoing professional development for Senior Manager, Research?

At Dynata, the growth and development of our employees are paramount. As a Senior Manager, Research, you will have the opportunity to manage a small team, providing guidance and support to help them achieve their professional objectives. Additionally, you'll have access to continued learning resources and programs that encourage skills enhancement, all while working in an inclusive environment that fosters collaboration and improvement.

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What is the work culture like for a Senior Manager, Research at Dynata?

The work culture at Dynata is vibrant and inclusive, welcoming ideas from all employees. As a Senior Manager, Research, you would be part of a dynamic team that values diversity and ensures every team member feels respected and supported. The company is dedicated to ethical practices, equal opportunities, and growth, making it an exciting place to contribute to significant market research initiatives.

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What are the compensation and benefits for the Senior Manager, Research at Dynata?

The compensation for the Senior Manager, Research position at Dynata ranges from $100K to $114K per year, depending on experience and qualifications. Alongside a competitive salary, employees may benefit from a discretionary incentive program, comprehensive medical benefits, and a full spectrum of perks that cater to overall employee well-being. Furthermore, Dynata is committed to an inclusive culture, ensuring accommodations are available throughout the employment process.

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Common Interview Questions for Senior Manager, Research
Can you describe your experience with market research and what analytical tools you are familiar with?

When answering this question, focus on specific market research projects you have completed, detailing the methodologies employed and the analytical tools you utilized, such as SPSS or Excel. Be sure to highlight your ability to translate data into actionable insights that provide value to your clients.

Join Rise to see the full answer
How do you prioritize multiple research projects with tight deadlines?

In your response, emphasize your organizational skills and time management strategies. Discuss tools you might use to track progress and prioritize tasks while ensuring consistent communication with your team and stakeholders to keep everyone aligned with project goals.

Join Rise to see the full answer
Describe a time when you had to present complex research findings to a non-technical audience.

Here, illustrate your communication skills by providing an example of how you simplified complex data for a client meeting. Highlight techniques you used to make the information relatable and how their feedback influenced your communication approach.

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How do you ensure the accuracy and reliability of your research data?

In your answer, detail the steps you take to validate data, including double-checking calculations and collaborating with team members for peer reviews. Stress the importance of meticulous attention to detail in the research process to uphold the integrity of findings.

Join Rise to see the full answer
Can you discuss a successful project where your leadership made a difference?

Reflect on a specific project where you took initiative and led a team toward achieving exceptional results. Talk about the challenges encountered and how your leadership style and decisions contributed to successful outcomes, emphasizing teamwork and collaboration.

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What strategies do you use for client retention and fostering relationships?

Discuss your approach to building relationships, such as regular check-ins, soliciting feedback, and providing tailored solutions to meet client needs. Illustrate your commitment to understanding client priorities and how this affects retention rates.

Join Rise to see the full answer
How do you adapt your communication style for different audiences?

Explain how you assess the needs of your audience and adjust your communication method accordingly, whether it's through presentations, reports, or one-on-one discussions. Providing examples of past experiences can demonstrate your flexibility and effectiveness.

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What do you see as the biggest challenges facing the market research industry today?

Share your insights on industry trends and challenges such as data privacy, technology integration, or evolving client demands. Offer thoughtful solutions or potential strategies that companies like Dynata can adopt to navigate these challenges successfully.

Join Rise to see the full answer
How do you stay updated on market research techniques and technologies?

Elaborate on your commitment to continuous learning by mentioning industry conferences, courses, webinars, or professional associations you participate in. Stress the importance of staying informed about emerging trends to maintain a competitive edge.

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What motivates you to work in market research?

Discuss your passion for data analysis and the impact it can have on business decisions. Draw on personal interests and experiences that ignite your enthusiasm for research and your desire to contribute to clients’ success.

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Full-time, remote
DATE POSTED
April 8, 2025

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