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Join our team and shape the future of connectivity: QA/QC Supervisor at E2 Optics!

 

CLICK HERE to learn more!

 

Are you ready to take your career to the next level? At E2 Optics, we’re not just offering a job—we’re offering an opportunity to be part of something extraordinary!


The Quality Assurance/Quality Control (QA/QC) Supervisor is responsible for developing, maintaining, updating, deploying, training and successful implementation of the E2 Optics Quality Management System(QMS) to ensure that project quality is delivered in accordance with industry and customer standards. The QA/QC role includes planning, coordinating, collaborating and partnering with internal and external parties to support the successful execution within the framework of the E2 Optics QMS and foster continuous improvement activities. This includes supporting the sharing, anchoring and training of the quality system elements at other relevant sites across the program.

 

Why E2 Optics?

Award-winning, Women-Owned: One of America's largest and fastest growing low voltage solution provider.

Innovative Culture: We thrive on creativity and bold ideas. Here, your voice matters, and your contributions drive our success.

Growth Opportunities: From professional development to career advancement, we’re committed to helping you reach your goals.

Dynamic Environment: Work in a vibrant, fast-paced setting where every day brings new challenges.


What You'll Do:
  • Safety is our number one Core Value. Follow safe work practices and company and client work site policies.
  • Promote E2Core Values to foster and safeguard a family-centric culture.
  • Develop, update, implement and deploy the E2 Optics QMS in accordance to the program structure across the site and assist other program sites to implement as requested.
  • Train and coach QA/QC Coordinators and internal employees to integrate quality initiatives into the daily workstream.
  • Collaborate with the program representatives to coordinate and integrate applicable quality specifications and expectations in to both the E2 QMS and client’s quality program.
  • Technical writing -Ability to develop QA/QC installation and technical reference, procedure, inspection, and report documents as required to support E2 Optics QMS and client’s quality program.
  • Ability to develop and implement QA/QC structure and tools to promote a quality awareness culture. Partner with field staff for successful implementation and execution.
  • Ensure Quality Assurance standards are developed and disseminated to relevant stakeholders.
  • Travel: The individual in this role should be able and willing to travel as required by E2.


What We're Looking For:
  • Education: Associate’s Degree in Construction Management, Project Coordination or similar; experience may substitute.
  • Experience: 2 to 4 year’s field experience new build installations and testing fiber.
  • Data Center structure cabling experience.
  • Certifications: BICSI certifications (TE350 Technician, RTPM).
  • Skills: Working knowledge of Quality Management Systems and relevant software platforms.
  • Strong leadership, communication, coaching and collaborative skills.
  • Exceptional analytical, decision making and problem-solving skills.
  • Ability to add value both independently and as a team member.
  • Demonstrate professionalism with ability to engage effectively to build rapport across all employee levels; management, staff, customers, vendors, contractors and others


WHAT WE OFFER:

- Competitive pay

- Opportunities for professional development and career growth.

- BICSI Training Facilities

- A supportive and inclusive work environment.

- Health, dental, and vision insurance.

- Paid time off and holidays.



WORK ENVIRONMENT & PHYSICAL DEMANDS: The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, bend, rotate, push, pull, reach with hands and arms on intermittent to regular basis daily. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may be required to work in tight, confided spaces. The employee must demonstrate regular and on-time attendance. There could be a requirement of occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.


DISCLAIMER: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. 

An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.


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Average salary estimate

$72500 / YEARLY (est.)
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$60000K
$85000K

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What You Should Know About QA/QC Supervisor, E2 Optics

Join our team and shape the future of connectivity as a QA/QC Supervisor at E2 Optics! We’re not just offering a job—we’re giving you the chance to be part of something extraordinary. In this role, you will play a critical part in developing, maintaining, and implementing our Quality Management System (QMS) to ensure project quality aligns with industry and customer standards. You’ll work hand-in-hand with both internal and external teams, fostering a culture of continuous improvement while leading QA/QC initiatives that help refine our processes. Safety is our number one Core Value, and as a supervisor, you will promote this alongside our family-centric culture. We’re looking for someone with a background in construction management or project coordination, ideally with 2 to 4 years of field experience, particularly in new build installations and fiber testing. Your strong leadership and communication skills will drive the training and collaboration needed to effectively integrate quality initiatives into daily operations. At E2 Optics, we excel in creativity and innovation, giving you ample opportunities for professional growth and a chance to make meaningful contributions to our vibrant, fast-paced environment. If you're ready to elevate your career and uplift those around you, we would love to meet you!

Frequently Asked Questions (FAQs) for QA/QC Supervisor Role at E2 Optics
What are the responsibilities of the QA/QC Supervisor at E2 Optics?

As a QA/QC Supervisor at E2 Optics, your primary responsibilities include developing and implementing the Quality Management System (QMS), training QA/QC Coordinators, and ensuring that quality standards are met throughout the project lifecycle. You will also collaborate with program representatives to integrate applicable quality specifications within both the E2 QMS and client’s quality programs, promoting a quality awareness culture.

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What qualifications do I need to apply for the QA/QC Supervisor position at E2 Optics?

To qualify for the QA/QC Supervisor role at E2 Optics, you should have an Associate’s Degree in Construction Management or a related field, along with 2 to 4 years of relevant field experience, especially in new build installations and fiber testing. Additional BICSI certifications are highly desirable, as is a working knowledge of Quality Management Systems.

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What does the training process look like for a QA/QC Supervisor at E2 Optics?

Training for a QA/QC Supervisor at E2 Optics focuses on the comprehensive understanding of our Quality Management System (QMS) and the necessary compliance protocols. The training includes hands-on coaching of QA/QC Coordinators and internal employees to ensure they can effectively implement quality initiatives in their daily tasks, thereby enhancing our operational standards.

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Is travel a requirement for the QA/QC Supervisor role at E2 Optics?

Yes, travel is a requirement for the QA/QC Supervisor position at E2 Optics. The individual in this role should be prepared to travel as necessary to different sites to oversee the implementation of quality standards and support various team initiatives across locations.

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What type of work environment can a QA/QC Supervisor expect at E2 Optics?

The work environment for a QA/QC Supervisor at E2 Optics is dynamic and can vary between an indoor business office and a construction site. You will be required to work in conditions that may involve lifting, climbing, and potentially working in confined spaces, along with maintaining safety standards at all times.

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Common Interview Questions for QA/QC Supervisor
How do you ensure quality standards are consistently met in your previous QA/QC roles?

To ensure quality standards are met consistently, I focus on thorough training and clear communication with my team. I implement robust Quality Management Systems and conduct regular audits to assess compliance. Additionally, I believe in fostering a culture of quality by encouraging feedback and continuous improvement among all team members.

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Can you describe a challenging project and how you managed quality control?

In a previous project, we faced issues with material quality that threatened our timeline. I coordinated with suppliers to ensure compliance with specifications and implemented additional inspection protocols, which helped us identify issues early and maintain project quality without compromising deadlines.

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How do you handle conflicts between team members regarding quality standards?

When conflicts arise between team members about quality standards, I encourage open dialogue and facilitate discussions to understand different perspectives. I focus on problem-solving together, guiding the conversation back to our shared goals of quality improvement and compliance with project specifications.

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What methods do you use to train new QA/QC Coordinators?

I use a combination of hands-on training and structured workshops. During the training, I emphasize the importance of our Quality Management System, real-life scenarios, and active involvement in quality assurance processes to provide a comprehensive learning experience.

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How do you stay updated on the latest trends and standards in QA/QC?

Staying updated in the QA/QC field is crucial. I regularly attend industry conferences, subscribe to relevant publications, and participate in webinars. Additionally, I am part of professional organizations that keep me engaged with current best practices and innovations.

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What role does communication play in your quality management approach?

Communication is vital in my approach to quality management. I ensure that everyone involved understands their roles and responsibilities and that there is an open line for questions and feedback. Regular meetings and updates help foster transparency and accountability across the team.

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Explain your experience with Quality Management Systems.

I have extensive experience with various Quality Management Systems, where I have developed and implemented protocols that align with industry standards. This includes documentation control, process mapping, and audit schedules, ensuring compliance while driving continuous improvement.

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Describe how you handle documentation and reporting in QA/QC.

I prioritize meticulous documentation to ensure traceability and compliance. I utilize specialized software to track inspections, deviations, and corrective actions, creating reports that are both detailed and tailored for stakeholders to facilitate decision-making.

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How would you foster a culture of quality in a team environment?

Fostering a culture of quality involves leading by example, encouraging input from all team members, and celebrating achievements in quality improvements. Regular training sessions and open discussions about quality standards and expectations are also key components.

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What do you consider the most critical skills for a QA/QC Supervisor?

The most critical skills for a QA/QC Supervisor include strong leadership, effective communication, problem-solving abilities, and a keen analytical mind. Having an understanding of technical aspects and compliance standards is also crucial for guiding the team in meeting and exceeding quality expectations.

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E2 Optics is an award-winning woman-owned, low voltage IT solutions provider. We specialize in Data Centers, Structured Cabling, Audio Visual, Video, Electronic Security, and Wireless/DAS solutions. At-A-Glance • Founded in 2010 • WOSB, WBENC, SB...

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March 23, 2025

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