IT Quality Analyst/Tester - ITS3

Job DetailsWorking Title: IT Quality Analyst/TesterJob Class: Information Technology Specialist 3Agency: Minnesota IT Services• Job ID: 79760• Location: St. Paul• Telework Eligible: Yes, #LI-Hybrid• Full/Part Time: Full-Time• Regular/Temporary: Limited• Who May Apply: Open to all qualified job seekers• Date Posted: 09/05/2024• Closing Date: 09/11/2024• Hiring Agency/Seniority Unit: Minnesota IT Services• Division/Unit: Department of Human Services (DHS)• Work Shift/Work Hours: Day Shift / 08:00 a.m. - 04:30 p.m.• Days of Work: Monday - Friday• Travel Required: No• Salary Range: $32.89 - $54.06 / hourly; $68,674 - $112,877 / annually• Job Class Option: Info Tech Quality Assurance• Classified Status: Unclassified• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE• End Date: 08/29/2026• FLSA Status: Nonexempt• Designated in Connect 700 Program for Applicants with Disabilities: NoThe work you'll do is more than just a job.At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.Join the 2,600+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.Job SummaryAs an IT Quality Analyst/Tester, you will provide professional knowledge and skills in information systems software testing, quality assurance and quality control of application software and systems. This includes the quality of the coding itself and not just the outcome of the application execution. This position promotes appropriate testing methodologies, striving to identify and manage defects in the software systems.This position is currently eligible for full-time telework:• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.• This position is temporary and includes full state fringe benefits; it is anticipated to last through 09/04/2026.QualificationsMinimum QualificationsCandidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here.:This position requires a minimum of three (3) years of experience in performing IT quality analysis functions.Experience must include:• Experience must include a foundational understanding of at least one of the following programming languages: Java or JavaScript.• Proficient in at least one of the following database tools: pgAdmin (PostgreSQL), SQL Server Management Studio (SSMS), MySQL Workbench, or similar platforms, including the ability to write SQL queries and interpret data.• Testing IT quality assurance initiatives, including coordinating test schedules and assisting with managing the progress of all testing activities in alignment with the test plan and schedule.• Experience with automation tools and frameworks, such as Selenium, Cypress, or Playwright.• Familiarity with CI/CD tools and processes (e.g., Jenkins, GitHub Actions) is advantageous.• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.• Customer service skills that include active listening, empathy, and problem-solving.A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.Preferred Qualifications• Experience working on moderately complex projects while organizing and prioritizing multiple deadlines, including defining issues and possible solutions.• Proven experience with both manual and automated testing tools and frameworks, demonstrating practical application and proficiency.• Experience working with web-based forms, web-based content, and interactive solutions as well as performing testing on web-based applications and database testing.• Skilled in presenting complex information to users in a clear and accessible manner, including delivering demonstrations during sprint reviews.• Experience testing healthcare reform and/or downstream integrated systems that consume or use healthcare data.• Demonstrated success in working within a SCRUM team environment, showcasing strong collaboration and adherence to Agile principles.• Demonstrates versatility and a proactive approach by taking on additional responsibilities and adapting to various roles as needed.Additional RequirementsIt is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:• SEMA4 Records Check (applies to current and past state employees only)• Criminal History Check• Reference Check• Social Security and Address Verification• Education Verification• Other legally required checksMinnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.Application DetailsHow to ApplySelect “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.ContactIf you have questions about this position, contact Delva Lilic at delva.lilic@state.mn.us or 651-201-2273.VeteransTo be considered for any Veteran's Status, you MUST indicate this on your application.RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:• Meet all Minimum Qualifications identified in this posting.• Meet all of the RSV criteria.• Submit a copy of your DD-214 form by the closing date to: MNIT.Recruitment@state.mn.us.About Minnesota IT ServicesMinnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.Working together to improve the state we love.What do Minnesota's State employees have in common?• A sense of purpose in their work• Connection with their coworkers and communities• Opportunities for personal and professional growthBenefitsAs an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.Your benefits may include:• Paid vacation and sick leave• 12 paid holidays each year• Low-cost medical, dental, vision, and prescription drug plans• Fertility care, including IVF• Diabetes care• Dental and orthodontic care for adults and children• 6 weeks paid leave for parents of newborn or newly adopted children• Pension plan that provides income when you retire (after working at least three years)• Employer paid life insurance to provide support for your family in the event of death• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury• Tax-free expense accounts for health, dental, and dependent care• Resources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:• Training, classes, and professional development• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)Employee Assistance Program (EAP) for work/life support:• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder carePrograms, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.EQUAL OPPORTUNITY EMPLOYERSMinnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.APPLICANTS WITH DISABILITIESMinnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the job information line at 651-259-3637 or email careers@state.mn.us and let us know the support you need.